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Room type Options Nightly price Book
Deluxe Room, 1 King Bed, Non Smoking (with Single Sofabed;Larger Room)
25 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Other room types
Exclusive Suite, 1 King Bed, Non Smoking, Terrace (Twin bed on request;with Sofabed)
50 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Superior Room, 1 Queen Bed, Non Smoking
20 square metres
1 Queen Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)
25 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price
Standard Room, 1 Double Bed, Non Smoking (Small Room)
15 square metres
1 Double Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Deluxe Room, 1 King Bed, Non Smoking (Larger Room;Twin bed on request)
25 square metres
1 King Bed
(Extra beds available: Cot)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Junior Suite, 1 King Bed, Non Smoking (with Sofabed)
1 King Bed
(Extra beds available: Cot)
Room sleeps 4 guests
(up to 3 children)
Select dates to see price

Get an overview of this hotel
Art Deco Nancy hotel in Nancy City Centre with a full-service spa

Popular property highlights

Free WiFi
Pets allowed
Business centre
Laundry facilities
Smoke-free property

A stay at Best Western Plus Crystal, Hotel & Spa places you in the heart of Nancy, within a 5-minute walk of Congress Center Jean Prouve and Chambre de Commerce. This spa hotel is 0.3 mi (0.5 km) from Musée Aquarium de Nancy and 0.3 mi (0.5 km) from Musée des Beaux-arts.

Make yourself at home in one of the 81 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool and a sauna. Additional features at this Art Deco hotel include complimentary wireless internet access, concierge services, and a banquet hall.

Take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.

Languages spoken

  • English

Show all languages

Best Western Plus Crystal, Hotel & Spa

5 Rue Chanzy, Nancy, Meurthe-et-Moselle 54000

Hotel Amenities

Hotel Amenities

  • Lift
  • Concierge services
  • Total number of rooms - 81
  • Number of floors - 6
  • Number of buildings/towers - 3
  • Breakfast available (surcharge)
  • Laundry facilities
  • Library
  • Safe-deposit box at front desk
  • Multilingual staff
  • 24-hour front desk
  • Business centre
  • Dry cleaning/laundry service
  • Full-service spa
  • Steam room
  • Sauna
  • Smoke-free property
  • Free WiFi
  • Year Built – 1889
  • Number of meeting rooms - 3
  • Number of indoor pools - 1
  • Computer station
  • Number of bars/lounges - 1
  • Luggage storage
  • Pool sunloungers
  • Terrace
  • Banquet hall
  • Gated community
  • Food and water bowls

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Free cribs/infant beds

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Languages spoken

  • English
  • French

Room Amenities

Best Western Plus Crystal, Hotel & Spa offers 81 accommodations with minibars and espresso makers. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries, and hair dryers. This Nancy hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

  • Television
  • Minibar
  • Coffee/tea maker
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Hair dryer
  • In-room safe
  • Espresso maker
  • Room service (24 hours)
  • Desk
  • In-room climate control (air conditioning)
  • High-speed internet access
  • Soundproofed rooms
  • Free bottled water
  • Premium TV channels
  • Blackout drapes/curtains
  • Slippers
  • Satellite TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 43
  • TV size (measurement) inch
  • Free cots/infant beds
  • Heating
  • Electric kettle
  • Towels provided
  • Linens provided
  • Laptop-friendly workspace
  • Wardrobe
  • Toothbrush and toothpaste available on request
  • Desk chair

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.

24-hour room service is available.

Nearby Things to do

Recreational amenities at the hotel include an indoor pool and a sauna.

Children under 16 years old are not allowed in the swimming pool without adult supervision.

Spa Services

  • Body treatments
  • Facial treatments
  • Couples treatment rooms
  • Body scrubs
  • Ayurvedic treatments
  • Sauna in spa
  • Massages
  • Minimum age to access spa is 16
  • Steam room in spa

Accessibility

  • Wheelchair-accessible path of travel
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible meeting spaces/business centre
  • Wheelchair-accessible lounge
  • Stair-free path to entrance

Hotel Policies

Check-in

Check-in time starts at 4:00 PM

Minimum check-in age is: 18

Check-in time ends at anytime

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cribs (infant beds)!

Pet Policy

  • Pets allowed for an extra charge of EUR 15 per pet, per day
  • 2 total pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information contact the property at the number on the booking confirmation
  • Service animals are welcome, and are exempt from fees

You need to know

Children under 16 years old are allowed in the pool from 10 AM to 11:50 AM on Mondays, and from 8 AM to 9:50 AM from Tuesday to Sunday and must be accompanied by an adult. For safety reasons, the sauna and hammam are not permitted for guests under 16 years old.

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. No onsite parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, Union Pay, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, and a first aid kit in each accommodation. This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western).

No rollaway/extra beds available

Service animals are allowed

Service animals are exempt from fees/restrictions

UnionPay

Debit cards not accepted

Staffed front desk

Smoke detector

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is available for guests

Masks are available for guests

Gloves are available for guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property follows a brand or regulatory agency's sanitisation guidelines We Care Clean (Best Western)

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are available

Individually wrapped food options are available for breakfast

Individually wrapped food options are available through room service

No gap period between guests' stays

Staff temperature checks are not conducted regularly

Temperature checks are not available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is available

Property does not follow sanitisation practices of any association

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.20 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19.50 for adults and EUR 7.50 for children
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Best Western Crystal Nancy
  • Best Western Hotel Crystal
  • Best Western Hotel Crystal Nancy
  • Best Western Crystal
  • Best Western Nancy
  • Nancy Best Western
  • Best Western Hotel Crystal
  • Best Plus Crystal, & Spa Nancy
  • Best Western Plus Crystal, Hotel & Spa Hotel
  • Best Western Plus Crystal, Hotel & Spa Nancy
  • Best Western Plus Crystal, Hotel & Spa Hotel Nancy

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).

Contactless check-out is available.

National Rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

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