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Best Western Plus Richmond Airport Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Plus Richmond Airport Hotel

Exterior
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
Seasonal outdoor pool
Lobby
Coffee service

Reviews

7.8 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Free airport shuttle
    Free airport shuttle
  • Housekeeping
    Housekeeping
  • Laundry
    Laundry

Explore the area

Map
5300 Airport Square Ln, Sandston, VA, 23150
  • White Oak Village
    3 min drive
  • Dorey Park
    6 min drive
  • Broad Street
    9 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    4 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Double Bed, Accessible, Bathtub

Combined shower/bathtub, eco-friendly toiletries, hair dryer, towels

Standard Room, 1 Double Bed, Accessible, Bathtub

  • 19 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior
Quality Inn Richmond Airport
Breakfast included
Parking included
Free WiFi
Air conditioning
3.5 out of 5, Good, (1000)
The price is AU$130
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Quality Inn Richmond Airport

About the area

Sandston

When you stay at Best Western Plus Richmond Airport Hotel in Sandston, you'll be near the airport, within a 15-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 8.2 mi (13.2 km) from Virginia Commonwealth University and 15.2 mi (24.4 km) from University of Richmond.

What's nearby

  • White Oak Village - 3 min drive - 2.4 km
  • Broad Street - 9 min drive - 7.0 km
  • Greater Richmond Convention Center - 11 min drive - 12.2 km
  • The National - 11 min drive - 12.3 km
  • Virginia Commonwealth University - 12 min drive - 13.3 km

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 4 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬12 min walk
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Tropical Smoothie Cafe - ‬3 min drive

About this property

Best Western Plus Richmond Airport Hotel

Suburban hotel with free breakfast and airport shuttle service
Best Western Plus Richmond Airport Hotel offers 119 accommodations with iPod docking stations and coffee/tea makers. 37-inch flat-screen televisions come with premium satellite channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 119 guestrooms featuring microwaves and iPod docking stations. 37-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and complimentary use of a nearby fitness facility. Guests can get around on the complimentary shuttle, which operates within 2 miles.
A complimentary full breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Sandston? This hotel has facilities measuring 441 square feet (41 square meters), including conference space. A roundtrip airport shuttle is complimentary (available on request).
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Uncovered extended parking on site (USD 5 per day)
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 4:00 AM to midnight
  • Airport shuttle on request
  • Free local area shuttle up to 2 miles

Food and drink

  • Free full breakfast available 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • Cots/infant beds (surcharge)
  • Free area shuttle
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Rollaway/extra beds (surcharge)
  • Seasonal outdoor pool

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (441 square feet)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Designated smoking areas (fines apply)
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathroom (partially open)
  • Eco-friendly toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 37-inch flat-screen TV
  • TV/satellite channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Laundry detergent
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 5 per day
  • Pet fee: USD 30.00 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May 29 to September 30
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Best Western Plus Richmond Airport
Best Western Plus Richmond Airport Hotel
Best Western Richmond Airport
Best Western Richmond Airport Hotel
Best Western Sandston
Plus Richmond Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel
Best Western Plus Richmond Airport Hotel Sandston
Best Western Plus Richmond Airport Hotel Hotel Sandston

Best Western Plus Richmond Airport Hotel Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 446 out of 1115 reviews" "
Rating 8 - Good. 315 out of 1115 reviews" "
Rating 6 - Okay. 156 out of 1115 reviews" "
Rating 4 - Poor. 104 out of 1115 reviews" "
Rating 2 - Terrible. 94 out of 1115 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

James, Pompano Beach

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Gary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Lois

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
A bit of older hotel, but move and clean, very warm and friendly staff and great service, Best breakfast!
Stayed 3 nights in Aug 2024

6/10 Okay

Ted

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The Front Desk posted a sign that states this is a non-smoking property. There are similar signs in the room as well. However, there was a strong what seemed to me to be marijuana smell throughout the hallways that lead to the guest rooms. Our room itself was smoke-free, but getting to our room meant that we had to walk through the common hotel corridors that smelled like marijuana. I brought this to the attention of the front desk clerk at checkout.
Stayed 2 nights in Aug 2024

8/10 Good

Doris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice accommodation
Stayed 1 night in Aug 2024

4/10 Poor

Kristina A

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Smell of smoke indoors/lobby area. Just needed a last minute place to rest for an early morning flight. Would go elsewhere next time. Had to request a different room, due room having so much moisture in air and on floor and walls. Not sure what was going on there. I will say the beds in new room were comfortable.
Stayed 1 night in Aug 2024

10/10 Excellent

Vaidyanathan

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Sally

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Alisa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would never recommend this hotel to anyone. It was very dated and had an old musty scent. There were plenty of unwanted guest roaming outside the parameter. I was there with my family and the kids were not happy about the esthetics and they are toddlers!
Stayed 3 nights in Jul 2024

10/10 Excellent

Lora

Liked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Rick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Deborah

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The room was good but the smell was horrible. Smelled like mold. Then the remote didn't work so they brought up a new one and my husband had to get a hairdryer..it was in a box...
Stayed 1 night in Aug 2024

6/10 Okay

Darren

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Ernest

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Close to RIC
Stayed 1 night in Aug 2024

10/10 Excellent

Tzlil

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Tyrese

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Felt safe & quite
Stayed 1 night in Aug 2024

2/10 Terrible

Kristopher

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

2/10 Terrible

Shannon

Disliked: Staff & service, property conditions & facilities
The rooms should be cleaned ever day not every third day . Not did they bring us towels or soap we had to go to front desk to get them. For 220 dollars a night I expected way better service . We will never be staying at that hotel again unless they change there policy
Stayed 2 nights in Aug 2024

8/10 Good

Susan

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Mechele

Travelled with family
Workers would put their boots and dirty socks in the hallway overnight. It looked awful and smelled. Ive never seen that before.
Stayed 2 nights in Aug 2024

6/10 Okay

Charles

Booked 2 queens, only had king. Sheets were damp and room was super humid. Quilt had holes from cigarette in it. Asked for blanket and extra pillow which never came.
Stayed 1 night in Aug 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay!
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good Place to Stay
It's one of those older hotels. But this one is clean. The breakfast is well above average. A lot of breakfast choices eggs and meat. The A/C is great. The staff is friendly and helps you out. I will definitely stay here again.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cynthia

Liked: Amenities
Wash machine and one elevator broken I asked for a queen bed I got a double. Staff was excellent Front desk perfect housekeepers perfect need to keep a few more towels for the pool other than that no problems I would stay again.
Stayed 2 nights in Aug 2024

2/10 Terrible

Margery

My flight was tentative because of weather and ended up not arriving until 5 am. The hotel called it a no-show, took payment for my room and cancelled my reservation. I was disgusted that they had a room available but would charge me a new charge for it.
Stayed 1 night in Aug 2024