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Fairfield by Marriott Inn & Suites Richmond Innsbrook

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Fairfield by Marriott Inn & Suites Richmond Innsbrook

View from property
Lobby
Lobby
Premium bedding, pillow-top beds, in-room safe, desk
Property amenity

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Gym
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping

Explore the area

Map
9937 Mayland Drive, Richmond, VA, 23233
  • Short Pump Town Center
    6 min drive
  • Regency Square Mall
    7 min drive
  • Henrico Doctors' Hospital
    8 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    26 min drive

Room options

View all photos for Room, 2 Double Beds

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed with Sofa bed

  • 26.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed with Sofa bed, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 26.6 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub) | Living room

Studio, 1 King Bed with Sofa bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds, Non Smoking (Hearing Accessible)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 2 Double Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

Premium bedding, pillow-top beds, in-room safe, desk

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Springhill Suites by Marriott Richmond Northwest

Breakfast included
Parking included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (1003)
The price is AU$177
for 1 night
includes taxes & fees
6 Jan - 7 Jan
Springhill Suites by Marriott Richmond Northwest

About the area

Richmond

When you stay at Fairfield by Marriott Inn & Suites Richmond Innsbrook in Richmond, you'll be in the business district, within a 15-minute drive of Short Pump Town Center and Virginia Commonwealth University. .This hotel is 11.4 mi (18.4 km) from Broad Street and 12 mi (19.4 km) from Greater Richmond Convention Center.

What's nearby

  • Short Pump Town Center - 6 min drive
  • Henrico Doctors' Hospital - 8 min drive
  • University of Richmond - 11 min drive
  • Lewis Ginter Botanical Garden - 11 min drive
  • Virginia Commonwealth University - 15 min drive

Getting around

  • Richmond Staples Mill Road Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 26 min drive

Restaurants

  • ‪McDonald's - ‬15 min walk
  • ‪Golden Corral - ‬12 min walk
  • ‪Cracker Barrel - ‬10 min walk
  • ‪Silver Diner - ‬3 min drive
  • ‪Chicken Salad Chick - ‬16 min walk

About this property

Fairfield by Marriott Inn & Suites Richmond Innsbrook

Hotel in Richmond with free breakfast and a 24-hour fitness center
Fairfield by Marriott Inn & Suites Richmond Innsbrook offers 83 air-conditioned accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 55-inch Smart televisions come with premium cable channels and Netflix. Refrigerators and microwaves are provided. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 83 air-conditioned rooms featuring refrigerators and microwaves. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 55-inch Smart televisions with cable programming provide entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities including an indoor pool and a 24-hour fitness center.
Mingle with other guests at the complimentary reception, held on select days. A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Pool gate
  • Fridge

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 55-inch smart TV
  • TV channels
  • Netflix
  • Premium channels
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from December 10 2024 to August 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 110 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Fairfield Inn Marriott Northwest Hotel Richmond
Fairfield Inn Richmond Northwest
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Marriott Richmond Short Pump/I-64
Fairfield Inn Marriott Short Pump/I-64
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Marriott Richmond Short Pump/I-64 Hotel
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest
Fairfield Inn Marriott Short Pump/I-64 Hotel
Fairfield by Marriott Inn & Suites Richmond Innsbrook Hotel
Fairfield by Marriott Inn & Suites Richmond Innsbrook Richmond
Fairfield Inn Suites by Marriott Richmond Short Pump/I 64
Fairfield Inn Suites by Marriott Richmond Northwest

Fairfield by Marriott Inn & Suites Richmond Innsbrook Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 313 out of 572 reviews" "
Rating 8 - Good. 175 out of 572 reviews" "
Rating 6 - Okay. 50 out of 572 reviews" "
Rating 4 - Poor. 18 out of 572 reviews" "
Rating 2 - Terrible. 16 out of 572 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice hotel with amenities
Stayed 1 night in Sep 2024

6/10 Okay

Susan

Travelled with family
Disliked: Staff & service
Nice room but no services
The room was clean but they had no services. Claimed bc of Covid. That was 4 years ago. Give me a break. No clean towels or made beds.
Stayed 2 nights in Sep 2024

8/10 Good

Louis

Stayed 1 night in Sep 2024

8/10 Good

Lori

Travelled with partner
The breakfast server was a delight!! So helpful, knowledgeable, and friendly!
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Everything
Stayed 3 nights in Aug 2024

10/10 Excellent

angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Rebbie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

8/10 Good

Viet

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to park. Near shopping center and interstate
Stayed 2 nights in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Aug 2024

6/10 Okay

Lori D

Business traveller
Disliked: Room comfort
Stayed 2 nights in May 2024

8/10 Good

Ashley

Stayed 1 night in Aug 2024

10/10 Excellent

Phyllis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent one week at this hotel. Everything was great, but the best part of our stay was the staff—especially Bonnie at the breakfast. The food was always good, but Bonnie made our stay feel like home. She is the best ambassador for the hotel and area. She helps guests feel welcome and “at home.” We will always remember her fondly. I recommend this hotel highly.
Stayed 7 nights in Jul 2024

10/10 Excellent

LaDena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great overall
Stayed 2 nights in Mar 2024

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is wxcellent hotel is extremely clean and it is easy to get to food and other locations.
Stayed 1 night in Jul 2024

10/10 Excellent

Chenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff I will go
Stayed 1 night in Jul 2024

10/10 Excellent

Hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great Inn for vacation!!!
Stayed 1 night in Jul 2024

10/10 Excellent

Ruby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Patrice

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Bonnie who works the breakfast bar was so friendly and kind. She always kept everything stocked. She went out of her way to talk to all the guests. It had a good variety for a free breakfast.
Stayed 3 nights in Jun 2024

10/10 Excellent

ERIC, ROGERS

Stayed 1 night in Jun 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Denise

Stayed 1 night in Jun 2024

6/10 Okay

idriss, bensalem

Disliked: Staff & service
The stay was average. The check in was below average and the morning of check out was not good because house keeping is knocking on the doors at 9 am. She was ready to clean the room. It Sunday and check out is 11 am
Stayed 1 night in Jun 2024

10/10 Excellent

priyanka, Malvern

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff!
The staff was lovely especially Bonnie in the breakfast area. She answered all my questions and showed me documentation to alleviate my concerns about the sodium level in the fresh scrambled eggs. She offered all the assistance that I might need to help make our stay stress free.She is a wonderful asset to your hotel family.
Stayed 1 night in May 2024