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Hampton Inn Richmond West Innsbrook

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn Richmond West Innsbrook

Outdoor pool
Premium bedding, desk, laptop workspace, blackout curtains
Exterior
Coffee service
Superior Room, 1 King Bed with Sofa bed, Non Smoking | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
10800 W Broad St, Glen Allen, VA, 23060
  • Short Pump Town Center
    5 min drive
  • Henrico Doctors' Hospital
    9 min drive
  • University of Richmond
    12 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

View all photos for Classic Room, 2 Queen Beds

Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Combined shower/bathtub, hair dryer, towels

Room, 2 Queen Beds, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed with Sofa bed

Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed with Sofa bed

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Roll In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, laptop workspace, blackout curtains

Classic Room, 1 King Bed with Sofa bed, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility, Bathtub)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

Bathroom shower

Room, 1 King Bed, Accessible, Non Smoking (Mobility/Hearing, Roll In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

Superior Room, 1 King Bed with Sofa bed, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 King Bed, Accessible, Non Smoking

Bathroom shower

Superior Room, 1 King Bed, Accessible, Non Smoking

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

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Exterior
Drury Plaza Hotel Richmond
Pool
Hot tub
Breakfast included
Pet-friendly
4.8 out of 5, Exceptional, (2511)
The price is AU$212
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Drury Plaza Hotel Richmond

About the area

Glen Allen

When you stay at Hampton Inn Richmond West Innsbrook in Glen Allen, you'll be in a shopping district, within a 15-minute drive of Short Pump Town Center and University of Richmond. .This hotel is 12.1 mi (19.5 km) from Virginia Commonwealth University and 12.8 mi (20.6 km) from Broad Street.

What's nearby

  • Short Pump Town Center - 5 min drive - 4.1 km
  • Henrico Doctors' Hospital - 9 min drive - 8.2 km
  • Lewis Ginter Botanical Garden - 12 min drive - 12.4 km
  • University of Richmond - 12 min drive - 12.8 km
  • Virginia Commonwealth University - 16 min drive - 19.5 km

Getting around

  • Richmond Staples Mill Road Station - 17 min drive
  • Norfolk Intl. Airport (ORF) - 110 min drive

Restaurants

  • ‪Golden Corral - ‬15 min walk
  • ‪Noodles & Company - ‬8 min walk
  • ‪Silver Diner - ‬2 min walk
  • ‪The Beach House - ‬8 min walk
  • ‪Five Guys - ‬7 min walk

About this property

Hampton Inn Richmond West Innsbrook

Hotel in Glen Allen with free breakfast and a fitness center
Hampton Inn Richmond West Innsbrook offers 135 accommodations with coffee/tea makers and complimentary weekday newspapers. Accommodations offer separate sitting areas. Beds feature premium bedding. 55-inch LCD televisions come with premium cable channels. Bathrooms include shower/tub combinations and hair dryers.

This Glen Allen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 135 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and complimentary weekday newspapers, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Wrap up your day with a drink at the bar/lounge. A complimentary continental breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–10:00 AM
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra beds (surcharge)

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Pool hoist on site
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Renovated entire property – March 2021
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Laptop-friendly workspace
  • Mobile key entry
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 9 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hampton Inn Richmond West
Hampton Inn Richmond West Glen Allen
Hampton Inn Richmond West Hotel
Hampton Inn Richmond West Hotel Glen Allen
Hampton Inn West
Hampton Inn West Richmond
Glen Allen Hampton Inn
Hampton Inn Glen Allen
Hampton Inn Richmond-West Hotel Glen Allen
Hampton Inn Richmond West
Hampton Inn Richmond West Short Pump
Hampton Inn Richmond West Innsbrook Hotel
Hampton Inn Richmond West Innsbrook Glen Allen
Hampton Inn Richmond West Innsbrook Hotel Glen Allen

Hampton Inn Richmond West Innsbrook Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 573 out of 1000 reviews" "
Rating 8 - Good. 262 out of 1000 reviews" "
Rating 6 - Okay. 81 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 43 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

babwi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
i liked how quiet and peaceful the area was. shopping and dining were also very convenient. it felt like I was in the middle of everything.
Stayed 3 nights in Aug 2024

8/10 Good

Elena

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Nice and clean. Staff are indifferent. No smile, nothing.
Stayed 1 night in Aug 2024

2/10 Terrible

Tina, Ardmore

I was not able to stay there even though I called them and said I would arrive a day late on my prepaid reservation. The person I spoke to followed their protocol but the next person did not and cancelled my reservation. Expedia had to relocate me.
Stayed 3 nights in Aug 2024

10/10 Excellent

Raymond

Stayed 1 night in Aug 2024

4/10 Poor

Deepika

Travelled with family
Disliked: Cleanliness, property conditions & facilities
There is no phone signal inside the hotel
Stayed 3 nights in Aug 2024

10/10 Excellent

Tikishia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No problems during stay.
Stayed 1 night in Jul 2024

4/10 Poor

Brianne

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
When we got there, we had to wait for over an hour for our room even though i asked for early check in. I called the day before to ask for an early check in and verify the pool was open, when i got there no room and pool was closed. I then got to my room and only had 1 towel for 3 people and our fridge didn’t work. They had prompt service to fix our fridge, but the front desk person basically laughed in my face when i was upset we only had 1 towel. They knew ahead of time there were 4 of us with a 3 year old. Wouldn’t stay there again, for being a Hilton run hotel, i was definitely not impressed!
Stayed 1 night in Aug 2024

4/10 Poor

Angus

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, room comfort
No signage for the hotel!!
Where is the signage for the hotel! Check in was smooth with no issues. Check in staff polite and friendly. Room clean and tidy. This was the only positive. 130am - someone’s car alarm going off outside my window for 30mins. 200am - door slamming in corridor. 230am - kids/teenagers running up and down the corridor. Breakfast, 100+rooms and only 6 tables to eat at! Wife goes to make coffee, none left! So mentions to front desk and is screamed at, “she is making it already”!
Stayed 1 night in Aug 2024

10/10 Excellent

Traci, New York

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This wqa juat an overnight stay while driving form Georgia to NYC. The staff was lovely checking in and out, the beds were comfortable ans the bathroom amenities were unexpected and delightful. We booked this room at the last minute and the value was dtill very good. Area was clean ans safe as well aa the property and the room. The neighborhood seemed very nice and i would definitely stay here again and explore the area more.
Stayed 1 night in Jul 2024

10/10 Excellent

jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Pool was down for maintenance
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stay was comfortable
Our stay was comfortable. When we first arrived the TV did not work due to the poor weather in the area days before. I could not call the front desk to bring it to there attention because the phone in the room was disconnected.
Stayed 2 nights in Aug 2024

10/10 Excellent

Virginia Gale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was helpful and friendly at the front desk.Noah and his copartner took really good care of me at checkin. Emily was great at check out. I chose this property for the convivence and location. It is right behind my favorite restaurant the Silver diner. I had reservation with another property that called me at the last minute to say no longer had a room they overbooked. Offered no help at all on the closet hotel to them. I remembered this hotel that I had stayed before, so I booked right away. You have won me over; I will stay here again in the future. I am in Richmond 2 times a month on the weekend. I will recommend to anyone looking for a great hotel in a good location. By the way I worked for Marriott for 12 years, so I know all about what should happen at a great property.
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
The hotel rooms were not terribly dirty, just a little hair in the shower and the corners of the floor were pretty dirty. I checked for bugs and didn’t find any. It’s not the classiest place but completely sufficient.
Stayed 1 night in Aug 2024

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
It's the least favorite Hampton Inn we stayed at - dark hallways, looks old, our carpet was damp. Not going back here.
Stayed 2 nights in Jul 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Solo night stay
Everything was amazing! Clean room. Nice solo trip. Would stay again.
Stayed 1 night in Aug 2024

8/10 Good

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay in short pump/glen allen area
It was a great one night stay. The housekeeping staff knocked 3 times between 9 and 11am which was quite irriwith a 12 noon checkout.
Stayed 1 night in Aug 2024

8/10 Good

Grace

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff exceptionally kind. Room had an odor but loveable, could not adjust heating/cooling well. Room was clean, no outside noise.
Stayed 2 nights in Aug 2024

8/10 Good

sheraz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

RHONDA

Stayed 4 nights in Jul 2024

6/10 Okay

Kelsey

Travelled with family and small children
Disliked: Staff & service
Firstly, I booked a king bed and ended up being given a double bed. Doors around me kept opening and slamming all throughout the night up until about 11PM. It was very hard to get my daughter to sleep with all the noise. Breakfast wasn’t the best so I was a little disappointed with that as well.
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

Tammy

Business traveller
Liked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

4/10 Poor

Douglas

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Two water leaks in the room. When we got there the condensate was leaking from the ac unit and the carpet was wet. Next morning after showering, the plumbing was leaking and the floor was wet on that side of the room.
Stayed 1 night in Aug 2024

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024