Hilton Garden Inn Richmond South/Southpark

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hilton Garden Inn Richmond South/Southpark

Terrace/patio
Exterior
Lobby
Daily full breakfast (USD 12.95 per person)
Deluxe Room, 1 King Bed, Jetted Tub | Living area

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Air conditioning

Explore the area

Map
800 Southpark Blvd, Colonial Heights, VA, 23834
  • Southpark Mall
    12 min walk
  • Panera Bread
    4 min walk
  • Petersburg Station
    7 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    28 min drive

Room options

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Premier Suite, 1 King Bed with Sofa bed

  • 56 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Comfort Room, 1 King Bed (With Drinks-Snacks)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Suite, Accessible

  • 56 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Deluxe Room, 1 King Bed, Jetted Tub

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Premier Suite, 1 King Bed with Sofa bed, Accessible (Hearing Accessible with Mobility Tub)

  • 56 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

About the area

Colonial Heights

When you stay at Hilton Garden Inn Richmond South/Southpark in Colonial Heights, you'll be in the business district, within a 5-minute drive of Southpark Mall and Appomattox River. .This hotel is 1.3 mi (2.1 km) from Keystone Antique Truck and Tractor Museum and 1.8 mi (2.8 km) from Swaders Sports Park.

What's nearby

  • Southpark Mall - 12 min walk
  • Keystone Antique Truck and Tractor Museum - 3 min drive
  • Swaders Sports Park - 3 min drive
  • Rogers Stadium - 7 min drive
  • Virginia State University - 9 min drive

Getting around

  • Petersburg Station - 7 min drive
  • Richmond Intl. Airport (RIC) - 28 min drive

Restaurants

  • ‪Subway - ‬10 min walk
  • ‪Chick-fil-A - ‬9 min walk
  • ‪Southpark Mall Food Court - ‬8 min walk
  • ‪Texas Roadhouse - ‬3 min drive
  • ‪McDonald's - ‬13 min walk

About this property

Hilton Garden Inn Richmond South/Southpark

Suburban hotel with a 24-hour fitness center and a 24-hour business center
Hilton Garden Inn Richmond South/Southpark offers 155 accommodations with safes and coffee/tea makers. Beds feature premium bedding. Premium cable television is provided. Bathrooms include separate bathtubs and showers, complimentary toiletries, and hair dryers.

This Colonial Heights hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 155 guestrooms featuring microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature separate bathtubs and showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a terrace and a garden. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and gift shops/newsstands.
Grab a bite to eat at Great American Grille, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6 AM to 10 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and dry cleaning/laundry services. This hotel has 5 meeting rooms available for events. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 6 AM and 10 AM.
Great American Grille - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 6 AM–10 AM: USD 12.95 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Great American Grille

Things to do

  • 24-hour fitness centre
  • Arcade/games room
  • Playground
  • Shopping

Family friendly

  • Arcade/games room
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Mini-fridge
  • Playground
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Library
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Meeting rooms - 5

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Lever door handles
  • Phone accessibility kit
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • TV channels
  • Premium channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The property will be renovating from November 7 2024 to February 28 2025 (completion date subject to change). The following areas are affected:
  • Hallway
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately USD 12.95 per person
  • Pet fee: USD 75 per accommodation, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Garden Inn Richmond South/Southpark
Hilton Garden Inn Richmond South/Southpark Colonial Heights
South/Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Colonial Heights
Colonial Heights Hilton
Hilton Richmond Southpark
Hilton Garden Inn Richmond South/Southpark Hotel
Hilton Garden Inn Richmond South/Southpark Colonial Heights

Hilton Garden Inn Richmond South/Southpark Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 466 out of 830 reviews" "
Rating 8 - Good. 203 out of 830 reviews" "
Rating 6 - Okay. 84 out of 830 reviews" "
Rating 4 - Poor. 34 out of 830 reviews" "
Rating 2 - Terrible. 43 out of 830 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HGI Colonial Heights
All aspects of human interaction were of superior quality. The room and bathroom were clean and comfortable. Ann (Housekeeping) helped me get into my room as my keys didn’t work, Heather and Rose (Food and Beverage) were very accommodating and pleasant to chat with. The food was prepared very well and was good eating. It is painfully obvious to me this facility is need of upgrading. As I mentioned my keys didn’t work the lock so I had them changed out twice, even then I had trouble opening my door. Additionally, I tried to enter the laundry room and my wouldn’t open this door either. The front desk attendant helped, his key had trouble opening the door as well. My coffee maker was non operational, the power light was on but it wouldn’t brew. These issues should be unacceptable to you. I’ve stayed at HGI on many occasions and have really enjoyed the overall experience. Thank you for listening, please take care of these details, thank you.
Stayed 2 nights in Sep 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities
ATTN Management: The staff deserve recognition for their level of customer service and care.
Stayed 6 nights in Sep 2024

6/10 Okay

Gregory

Travelled with partner
Liked: Staff & service
Carpet was dirty
Stayed 1 night in Aug 2024

8/10 Good

Tomechia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fine place but pool closed
Disappointed to learn the pool was closed for repairs after a long day of driving. Otherwise, a very fine place to stay. Easy access to 95 and lots of businesses and dining in immediate area.
Stayed 1 night in Sep 2024

6/10 Okay

Jennifer

Liked: Staff & service
Disliked: Property conditions & facilities
Facility and room needed some attention w/ repair and cleaning. Staff was excellent
Stayed 2 nights in Aug 2024

4/10 Poor

Laura

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Room didn't have a fan in the bathroom - which seems like it's against every building code... Room was dusty in places and could use updating with decor. Felt old and stuffy, humid even though the air was on. Hotel advertises a pool but it's shut down for renovations, drained and not in service. Front desk staff were excellent, with great attitude and service.
Stayed 2 nights in Aug 2024

2/10 Terrible

Michele, Verona

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Gross, ripped carpets, no AC in halls, filthy rugs, crud on walls, pealing wallpaper, smells like smoke, old furniture, not clean, hair in rug
Stayed 1 night in Aug 2024

4/10 Poor

Michael, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet & Safe
Stayed 1 night in May 2024

6/10 Okay

Willem, Oakville

Business traveller
Liked: Cleanliness, staff & service
Convenient to local restaurants and the staff was very friendly. Room facilities are clean and adequate but a bit dated decor could do with a refresh at some point.
Stayed 1 night in Aug 2024

10/10 Excellent

Charles N.

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy to find my room and signage was easy to spot
Stayed 1 night in Aug 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, clean rooms
Stayed 1 night in Aug 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was very personable!
Stayed 1 night in Aug 2024

4/10 Poor

Barry

Stayed 2 nights in Aug 2024

10/10 Excellent

Calvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just relaxing
My fiance and I had an enjoyable stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Was there for a wedding. Booking was easy. The hotel and rooms were clean.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Tawanda is an amazing host. The rooms were clean.I will stay here again.
Stayed 2 nights in Aug 2024

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Property.. Will DEFINITELY stay here again!
Stayed 1 night in Jul 2024

10/10 Excellent

Neil

Stayed 1 night in Aug 2024

6/10 Okay

Angela

Stayed 1 night in Aug 2024

10/10 Excellent

Franklin

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All Staff were very nice, helpful and had positive attitudes.
Stayed 1 night in Jul 2024

8/10 Good

Larry

Travelled with family and small children
Liked: Staff & service, amenities
The staff is amazing! The are so friendly and helpful! The lobby is beautiful but the rooms are a little outdated. We did find a dead cockroach in our room.
Stayed 1 night in Jul 2024

10/10 Excellent

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Had my wedding here and they were above and beyond professional and hospitality was superb!
Stayed 2 nights in Jul 2024

8/10 Good

TEISHA, Suffolk

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice eatables for a weekend getaway
Stayed 1 night in Jul 2024