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Holiday Inn Express Richmond Airport, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Richmond Airport, an IHG Hotel

Exterior
In-room safe, desk, laptop workspace, blackout curtains
Lobby sitting area
Exterior
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Laundry

Explore the area

Map
491 International Center Dr, Sandston, VA, 23150
  • White Oak Village
    4 min drive
  • Dorey Park
    8 min drive
  • Broad Street
    11 min drive
  • Richmond, VA (RIC-Richmond Intl.)
    5 min drive

Room options

View all photos for Standard Room

In-room safe, desk, laptop workspace, blackout curtains

Standard Room

  • 39 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Business Lounge Access

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed, Business Lounge Access

  • 39 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds

Suite, Multiple Beds

  • 52 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Queen Beds

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Fairfield Inn & Suites by Marriott Richmond Airport

Pool
Breakfast included
Free airport shuttle
Parking included
4.6 out of 5, Wonderful, (1000)
The price is AU$217
for 1 room
includes taxes & fees
2 Jan - 3 Jan
Fairfield Inn & Suites by Marriott Richmond Airport

About the area

Sandston

Located in Sandston, Holiday Inn Express Richmond Airport, an IHG Hotel is in the suburbs, a 4-minute drive from White Oak Village and 10 minutes from Richmond Coliseum. .This hotel is 7.6 mi (12.2 km) from Edgar Allan Poe Museum and 8.7 mi (14 km) from Greater Richmond Convention Center.

What's nearby

  • White Oak Village - 4 min drive
  • Edgar Allan Poe Museum - 11 min drive
  • Broad Street - 11 min drive
  • Greater Richmond Convention Center - 11 min drive
  • Virginia Commonwealth University - 13 min drive

Getting around

  • Richmond Main Street Station - 15 min drive
  • Richmond Intl. Airport (RIC) - 5 min drive

Restaurants

  • ‪Chick-fil-A - ‬4 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Cracker Barrel - ‬4 min drive
  • ‪Tropical Smoothie Cafe - ‬4 min drive
  • ‪Panera Bread - ‬3 min drive

About this property

Holiday Inn Express Richmond Airport, an IHG Hotel

Suburban hotel with free breakfast and airport shuttle service
Holiday Inn Express Richmond Airport, an IHG Hotel offers 100 accommodations with safes and coffee/tea makers. 42-inch LCD televisions come with premium satellite channels. Refrigerators and microwaves are provided. Bathrooms include complimentary toiletries and hair dryers.

This Sandston hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
Make yourself at home in one of the 100 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on the many recreational opportunities, including an indoor pool, a spa tub, and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express Richmond Airport, an IHG Hotel. A complimentary buffet breakfast is served daily from 8:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a business center, and express check-in. Planning an event in Sandston? This hotel has 600 square feet (56 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary during limited hours.
A complimentary buffet breakfast is served each morning between 8:00 AM and 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Free return airport shuttle from 9:00 AM to 5:00 PM
  • Free local area shuttle

Food and drink

  • Free buffet breakfast available daily 8:00 AM–9:30 AM

Things to do

  • 24-hour fitness centre
  • Indoor pool
  • A hot tub

Family friendly

  • Free area shuttle
  • Indoor pool
  • Microwave
  • Fridge
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference space (600 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 42-inch LCD TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 AM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Richmond Airport
Holiday Inn Express Richmond Airport
Richmond Airport Holiday Inn Express
Holiday Inn Express Richmond Airport Hotel
Holiday Inn Sandston
Holiday Inn Express Sandston
Sandston Holiday Inn
Holiday Inn Express Richmond Airport Hotel Sandston

Holiday Inn Express Richmond Airport, an IHG Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 439 out of 892 reviews" "
Rating 8 - Good. 261 out of 892 reviews" "
Rating 6 - Okay. 103 out of 892 reviews" "
Rating 4 - Poor. 52 out of 892 reviews" "
Rating 2 - Terrible. 37 out of 892 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Joshua

Liked: Staff & service, property conditions & facilities
I liked it
Stayed 4 nights in Sep 2024

8/10 Good

Taylor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sherry, the check in attendant, was a gem! Expedia dropped the ball and my reservation never went through, even the next morning it was not in their system although I received multiple confirmation emails. She was very patient with me while I tried to figure it out. Expedia customer service was no help. She said she would keep an eye out for the Expedia reservation and cancel my payment through the hotel if it ever came through so I would not be charged twice. I would stay here again but probably won’t be using Expedia to do so.
Stayed 1 night in Sep 2024

10/10 Excellent

dana

Liked: Cleanliness, staff & service, property conditions & facilities
Five Star
Stayed 2 nights in Sep 2024

10/10 Excellent

Reiko

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Elizabeth, Poquoson

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel for flying out of Richmond Airport. Nice rooms, great staff and free shuttle :)
Stayed 1 night in Aug 2024

8/10 Good

Bobby

Stayed 1 night in Aug 2024

10/10 Excellent

George

Liked: Cleanliness, staff & service
It was a pleasant experience for this price range
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Staff & service, property conditions & facilities, room comfort
Nice But a Bit Buggy
We had a nice stay. Staff was great. Service was great. Location was great. A jacuzzi would have been sweet. There's too much chlorine in the pool, and we had cockroaches in our room.
Stayed 2 nights in Aug 2024

8/10 Good

maria

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
front desk staff was very friendly and accommodating. i had to use the computer and it was so convenient for me to be able to use it since i had forgot my laptop on my trip. rooms were clean, i just wish they mopped the floor area around the bathroom and entrance. other than that stay was very nice and quiet.
Stayed 3 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
One night stay
Hotel check in was easy and quick. Room was at the end of the hall over top the lobby which meant any noise downstairs was heard in the room which was a little annoying. Hotels on the same strip, you don’t hear the planes going by as easily but this one you can hear it well. Overall a decent one night stay.
Stayed 1 night in Aug 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities
The second guest room’s television did not work. Called several times to get someone to check on it and no one responded. Otherwise, it was a comfortable. Staff was professional too.
Stayed 1 night in Aug 2024

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and the arra felt safe
Stayed 1 night in Aug 2024

8/10 Good

Sherri

Business traveller
Liked: Staff & service
Old and not super clean. Lots of paint stains in bathroom and hair in tub
Stayed 1 night in Aug 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast and front desk staff are very helpful and communicate well. Great food option in the morning.
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 1 night in Aug 2024

8/10 Good

Sharon

I expected a better breakfast for the price of the hotel stay.
Stayed 2 nights in Aug 2024

10/10 Excellent

Rochelle

Stayed 1 night in Aug 2024

10/10 Excellent

Katie, Leola

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Akilah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Holiday Inn Express impressed me with its cleanliness and modern facilities. The property is conveniently located near the airport, making travel easy, with a reliable shuttle service. The staff were exceptionally friendly and professional, ensuring a pleasant stay. Highly recommended for a comfortable and convenient experience.
Stayed 1 night in Jul 2024

10/10 Excellent

ashley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Everything was great. Pool could use some better upkeep. Saw some ants roaming around on chairs, no clean pool towels. Staff, as always, superb.
Stayed 1 night in Jul 2024

2/10 Terrible

Diane

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our TV and phone didn't work, and we called, and they said just unplug the TV and it should reset. We just gave up and went to bed.
Stayed 1 night in Jun 2024

6/10 Okay

Donita

Disliked: Cleanliness, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay all around
My stay was excellent...from the day i walked in i was greeted with a smile from Chelsea on the front desk. She greeted me everyday with her contagious laugh and smile. You are truly lucky to have her. The other person i want to comment about was Brittany from the morning breakfast. She had cookies for me everyday to take to work. No one has ever gone above and beyond like her. I enjoyed her company during breakfast every morning. This hotel is very lucky to have Chelsea and Brittany.
Stayed 5 nights in Jun 2024

6/10 Okay

Mike, Dallas

Travelled with family, Business traveller
Disliked: Amenities
Just a little scary area
Stayed 1 night in Jun 2024

10/10 Excellent

Rex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean throughout, excellent staff at front desk and breakfast service, delicious breakfast
Stayed 1 night in Jun 2024