Holiday Inn Express Richmond - Midlothian Turnpike by IHG

2.5 star property

Photo gallery for Holiday Inn Express Richmond - Midlothian Turnpike by IHG

Free daily buffet breakfast
Exterior
Desk, laptop workspace, blackout curtains, iron/ironing board
Free daily buffet breakfast
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Gym
  • Laundry
  • Housekeeping

Explore the area

View map
8710 Midlothian Turnpike, Richmond, VA, 23235
  • Place, Putt-Putt Fun Center
    ‪17 min walk‬
  • Place, Greater Richmond Convention Center
    ‪12 min drive‬
  • Place, Short Pump Town Center
    ‪22 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪22 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(24 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communication, Accessible Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, Multiple Beds

8.6 out of 10
Excellent
(8 reviews)
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds

7.2 out of 10
Good
(11 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Accessible (Communication Accessible)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 6
  • 2 King Beds

Suite, 1 Bedroom

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 King Beds

Standard Room, 1 King Bed, Accessible (Communication Accessible)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, Accessible (Communication Accessible)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 King Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communication, Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Tub)

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

Richmond

With a stay at Holiday Inn Express Richmond - Midlothian Turnpike by IHG, you'll be centrally located in Richmond, within a 15-minute drive of Virginia Commonwealth University and Broad Street. .This hotel is 18.9 mi (30.4 km) from Short Pump Town Center and 9.1 mi (14.6 km) from Greater Richmond Convention Center.

What's nearby

  • Putt-Putt Fun Center - 17 min walk - 1.5 km
  • Virginia Commonwealth University - 9 min drive - 14.3 km
  • Broad Street - 11 min drive - 15.7 km
  • Greater Richmond Convention Center - 12 min drive - 16.4 km
  • Short Pump Town Center - 22 min drive - 26.6 km

Getting around

  • Richmond Staples Mill Road Station - 18 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪Wawa - ‬3 min drive
  • ‪COOK-OUT - ‬11 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Golden Corral - ‬14 min walk
  • ‪Olive Garden - ‬3 min drive

About this property

Holiday Inn Express Richmond - Midlothian Turnpike by IHG

Hotel in Richmond with free breakfast and a fitness center
Holiday Inn Express Richmond - Midlothian Turnpike by IHG offers 138 air-conditioned accommodations with coffee/tea makers and hair dryers. Televisions come with cable channels. Refrigerators and microwaves are provided.

This Richmond hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 138 air-conditioned rooms featuring refrigerators and microwaves. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as desks and coffee/tea makers.
Take advantage of recreation opportunities including an outdoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, a television in a common area, and a picnic area.
A complimentary buffet breakfast is served daily from 6:00 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. This hotel has 2 meeting rooms available for events. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25.00 per pet, per night, plus a deposit of USD 25.00 per night
Service animals are welcome, and are exempt from fees
2 total (up to 20 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet deposit: USD 25.00 per night
  • Pet fee: USD 25.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Comfort Inn Midlothian
Comfort Inn Midlothian Hotel
Comfort Inn Midlothian Hotel Richmond
Comfort Inn Midlothian Richmond
Holiday Inn Express Richmond Midlothian Turnpike Hotel
Holiday Inn Express Midlothian Turnpike Hotel
Holiday Inn Express Richmond Midlothian Turnpike
Holiday Inn Express Midlothian Turnpike
Holiday Inn Express Richmond Midlothian Turnpike
Holiday Inn Express Richmond Midlothian Turnpike by IHG
Holiday Inn Express Richmond Midlothian Turnpike an IHG Hotel
Holiday Inn Express Richmond - Midlothian Turnpike by IHG Hotel

Holiday Inn Express Richmond - Midlothian Turnpike by IHG Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 410 out of 1002 reviews
Rating 8 - Good. 298 out of 1002 reviews
Rating 6 - Okay. 157 out of 1002 reviews
Rating 4 - Poor. 75 out of 1002 reviews
Rating 2 - Terrible. 62 out of 1002 reviews

7.8/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Will definitely stay again

We were sad because the complimentary breakfast started at 7 am and we needed to leave the hotel no later than 6:30 am. Besides that the staff was very friendly, rooms and bathrooms nice and clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveller

Disliked: Room comfort
Stayed 1 night in Aug 2025

8/10 Good

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very friendly. Room was clean. Hotel a little dated. Great location foe what we needed. Would stay again.
Stayed 1 night in Aug 2025

8/10 Good

Antoine

Liked: Amenities
Get some lamps with USB connection had to go get a plug
Stayed 1 night in Aug 2025

10/10 Excellent

Yushan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and clean property. Like Holiday Inn as always.
Stayed 1 night in Jul 2025

2/10 Terrible

Amy

Disliked: Cleanliness
Never again
Stayed 1 night in Aug 2025

4/10 Poor

Theresa

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
The staff was very friendly. However, the building was very dated and run down. Sticky floors and footprints all around the elevator, worn furnishings and carpet. Probably the worst holiday inn express I've ever seen.
Stayed 1 night in Aug 2025

4/10 Poor

Janice

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
While the staff was friendly, I can’t recommend staying here. Stained furniture in the lobby. My sink was 90% clogged but was not fixed during my stay. General disrepair. Housekeeping staff not close to thorough. My room AC couldn’t keep the room comfortable.
Lobby furniture
Half finished wall
Board bracing up the bathroom counter
Beaten up bathroom door
Stayed 3 nights in Aug 2025

6/10 Okay

Ray

Liked: Staff & service
Stayed 2 nights in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service

Okay

Clean but a bit run down. The gym was horrible -- very little equipment and most of it broken. Food was predictable-- same as any HIE. Befs were comfortable.
Stayed 1 night in Aug 2025

6/10 Okay

Lesley

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Needs Some TLC

The breakfast buffet was great and the lady running was just outstanding! The beds are very comfortable. The hotel, gym and rooms are clean but very tired. It's time for a big overhaul with new AC, bathrooms and carpeting. Very musty smelling and all of the drains are exceedingly slow. The staff are excellent and again the room are very clean...the hotel is older and needs some updating.
Stayed 2 nights in Aug 2025

8/10 Good

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Jorge

Travelled with family, Business traveller
Liked: Staff & service, amenities
The hotel was easily accesible from highway on our way down to NC. Service was kind. However the rooms were moist and needed better ventilation.
Stayed 1 night in Aug 2025

8/10 Good

Samar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Francisca

Stayed 3 nights in Jul 2025

4/10 Poor

ERICA

Travelled with family and small children
Liked: Staff & service
It’s was an ok stay not for long term the toilet kept clogging up just about after every 2 flushes, called the front office to get fresh towels was told they’re servicing the Rooms so just leave towels at the door, left the room at 2pm got back at 10 nothing was done ok no fuss we just needed towels called front desk was told there are no clean towels so now I had to leave my room and go to Walmart to purchase towels so me and my family could take showers. Breakfast was ok asked for hot chocolate for the kids they were out going on 2 weeks nope not again
Stayed 2 nights in Aug 2025

2/10 Terrible

Joshua

Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Check in was terrible booked through a 3rd party called the day before to come in a day early was told they were sold out that if our room was available we could check in early got to the hotel a hr before check in and they refused to check me in until 3 pm because i booled through a 3rd party
Stayed 1 night in Aug 2025

10/10 Excellent

Manish

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in Aug 2025

6/10 Okay

Douglas

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Old but good

The breakfast was very good and the room was comfortable and clean. It’s just an older building that badly needs to be renovated.
Stayed 1 night in Aug 2025

8/10 Good

Iyeisha

Liked: Staff & service
Stayed 4 nights in Jul 2025

4/10 Poor

LUCY

Stayed 1 night in Aug 2025

4/10 Poor

Ulyssa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property looks great from the outside but once you walk in it’s a different story. Rooms weren’t clean, very dusty, cob webs, trash under the beds. Several staff members seemed very uninterested in providing assistance - our microwave did not work and the first person we spoke with said she didn’t know if there was anything she could do she’d call us back. For a large hotel, the gym having only 3 pieces of equipment was strange, and one of those was out of order. I would never stay here again, I chose it for the location but next time I’ll just settle for driving a bit farther for a nicer place.
Stayed 2 nights in Aug 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025