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Hyatt Place Richmond Airport

3.0 star property

Photo gallery for Hyatt Place Richmond Airport

Front of property – evening/night
Lobby
42-inch flat-screen TV with satellite channels, TV, first-run films
Lobby
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4401 S Laburnum Avenue, Richmond, VA, 23231
  • Place, White Oak Village
    ‪2 min drive‬
  • Place, Dabbs House Museum & Henrico County Tourist Information Center
    ‪3 min drive‬
  • Place, Broad Street
    ‪6 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(55 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds

9.0 out of 10
Wonderful
(47 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(12 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (High Floor)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

9.4 out of 10
Exceptional
(3 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Similar properties

View from property
Fairfield Inn & Suites by Marriott Richmond Airport
  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.6 out of 5, Wonderful, 1,000 reviews
The price is AU$191
includes taxes & fees
8 Mar - 9 Mar
Fairfield Inn & Suites by Marriott Richmond Airport

About the area

Richmond

When you stay at Hyatt Place Richmond Airport in Richmond, you'll be near the airport, within a 10-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 6.8 mi (11 km) from Virginia Commonwealth University and 13.8 mi (22.2 km) from University of Richmond.

What's nearby

  • White Oak Village - 2 min drive - 2.4 km
  • Evergreen Cemetery - 2 min drive - 3.8 km
  • Dabbs House Museum & Henrico County Tourist Information Center - 3 min drive - 3.1 km
  • Broad Street - 6 min drive - 7.9 km
  • Greater Richmond Convention Center - 6 min drive - 10.2 km

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Starbucks - ‬4 min walk
  • ‪Chick-Fil-A - ‬4 min drive

About this property

Hyatt Place Richmond Airport

Hyatt Place Richmond Airport offers 151 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. 42-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 151 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a hair salon, a fireplace in the lobby, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Hyatt Place Richmond Airport. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Uncovered parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Golf
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM
Express check-in available

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Any guests arriving after the check-in end time should contact the hotel prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per night
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Hotel Richmond Airport
Hyatt Place Richmond Airport
Hyatt Place Richmond Airport Hotel Richmond
Hyatt Place Richmond Airport Hotel
Hyatt Place Richmond Hotel
Hyatt Place Richmond Richmond
Hyatt Place Richmond Airport Hotel
Hyatt Place Richmond Airport Richmond
Hyatt Place Richmond Airport Hotel Richmond

Hyatt Place Richmond Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 587 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 100 out of 1002 reviews
Rating 4 - Poor. 46 out of 1002 reviews
Rating 2 - Terrible. 47 out of 1002 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

4/10 Poor

Rebecca Rose, Jonesboro

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom was gross and there is absolutely no hot water to take a shower and the shuttle driver refused to take us to a restaurant that was 1 mile away.
Stayed 1 night in Nov 2025

10/10 Excellent

Carter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Extremely nice and helpful staff. Located near a Target and other quick shopping options.
Stayed 1 night in Nov 2025

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Good breakfast and spacious room
Stayed 1 night in Nov 2025

10/10 Excellent

Douglas

Stayed 1 night in Nov 2025

10/10 Excellent

Onyekachi

Stayed 1 night in Nov 2025

6/10 Okay

Travis

Travelled with family, Travelled with pets
Place was fine. A bit older inside and there was no hot water.
Stayed 2 nights in Nov 2025

10/10 Excellent

Vicente

Stayed 1 night in Nov 2025

10/10 Excellent

Onyekachi

Stayed 1 night in Nov 2025

10/10 Excellent

John

Stayed 1 night in Nov 2025

8/10 Good

Amy

Stayed 1 night in Nov 2025

10/10 Excellent

Luis

Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Nov 2025

10/10 Excellent

Ceara

Stayed 2 nights in Nov 2025

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities
Excellent Perfect and affordable for marathon day!
Stayed 1 night in Nov 2025

10/10 Excellent

Kenneth

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only issue is that there were a lo t of ladybugs in the rooms.
Stayed 1 night in Nov 2025

6/10 Okay

Shanitha

Travelled with family
Liked: Cleanliness, staff & service, amenities
The stay was good. The rooms seem a little dated even with the upgrades. The most important part for me is that it was clean. No weird odors. Staff was friendly and professional. I’d stay here again.
Stayed 2 nights in Oct 2025

6/10 Okay

Michael

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Room comfort
The room (#604) is well set-up. The problem was the HVAC. There are two thermostats, one that I could not get off 75 degrees and the wall unit that is right next to the bed and is very loud when it turns on. Awful. Also, the telephone did not work, so I had to walk to the elevator telephone that - wait for it - did not work. So, I had to go downstairs to reserve a spot on the airport shuttle. Front desk reps were friendly and helpful. No problems there. Shuttle was on time and the driver was a real worker with the luggage. All good. The bed, couch, and desk were all very good. Shower needed work, but was clean and water was hot. I just cannot get past the heat in the room and the noise from the unit inserted next to the bed.
Stayed 1 night in Nov 2025

6/10 Okay

Pam

Travelled with pets, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Google maps used by many guests directs guests to The Moss Creek Gatehouse vicinity not to the hotel. Please consider contacting Google Maps to get this corrected to save your guest a huge hassle. I called the Hilton Garden Inn front desk for directions from Moss Creek gatehouse area and SHE SAID SHE COULD NOT HELP--to ask the Moss Creek Gatehouse to Direct me!!! The kind staff at Moss Creek Guesthouse said MANY Hilton guests ask for directions and they have reported this problem to you for a "long time" but nothing improves. Please train your staff on directions. Please contact Google Maps to update an accurate location. And please put up SIGNS to the Hilton Garden on the connecting roads that have other business signs to help folks through the labrynth confusion. The bathrooom needs a new faucet easy to adjust and turn off. Also a FAN. THANKS!
Stayed 1 night in Nov 2025

10/10 Excellent

Ceara

Stayed 1 night in Nov 2025

8/10 Good

Kelly

Stayed 2 nights in Nov 2025

8/10 Good

Ranell

Stayed 1 night in Nov 2025

10/10 Excellent

Ranell

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
The room was really clean and cozy. The breakfast was good, however I didn't like you had to pay for parking and it was in a shopping center so what is so exclusive about the parking lot that you are sharing it with a restaurant in front of the hotel.
Stayed 1 night in Nov 2025

6/10 Okay

Tierra

Travelled with family
Liked: Cleanliness, staff & service, amenities
The rooms were in good condition despite the ladybugs in my first room #517, there was a sign in the elevator regarding the ladybugs but nothing was said during check-in also when it was time to shower there was an issue in room 313 were the faucet and shower ran at the same time and there was no hot water, water was lukewarm but not hot enough to shower in. Other than that the breakfast was nice I loved the lobby area was nice and clean and hotel smelled really good. Gym and pool area was also clean and staff is always friendly but for the price of the rooms there should be hot water in all rooms.
Stayed 2 nights in Nov 2025

10/10 Excellent

Kymberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Yes. I enjoyed every bit of my stay including the breakfast. It was superb. I liked the idea there were a variety of stores in close proximity including my favorite places to shop and dine.I will definitely stay again.
Stayed 1 night in Nov 2025

10/10 Excellent

Gerald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff was outstanding. Breakfast was delicious.
Stayed 1 night in Nov 2025

6/10 Okay

robyn, palm beach gardens

Liked: Staff & service
The staff and the breakfast were great, and the shuttle and room size were great. I really wanted to give this 5 stars, but the room smelled of cigarette smoke, and the toilet did not flush. We were too tired to deal with changing rooms, hopefully not all of the rooms are like this.
Stayed 1 night in Nov 2025