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Hyatt Place Richmond Airport

3.0 star property

Photo gallery for Hyatt Place Richmond Airport

Front of property – evening/night
Lobby
Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi
Lobby
42-inch flat-screen TV with satellite channels, TV, first-run films

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Air-conditioning

Explore the area

View map
4401 S Laburnum Avenue, Richmond, VA, 23231
  • Place, White Oak Village
    ‪3 min drive‬
  • Place, Evergreen Cemetery
    ‪3 min drive‬
  • Place, Dabbs House Museum & Henrico County Tourist Information Center
    ‪3 min drive‬
  • Airport, Richmond, VA (RIC-Richmond Intl.)
    ‪6 min drive‬

Room options

Two Queen Beds High Floor (with sofa bed)

  • Sleeps 5
  • Free Wi-Fi

View all photos for 2 Queen Beds Room

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

2 Queen Beds Room

  • Sleeps 5
  • Free Wi-Fi

View all photos for Accessible Two Queen Beds/Tub (with Sofa Bed)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Accessible Two Queen Beds/Tub (with Sofa Bed)

  • Sleeps 5
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed

9.0 out of 10
Wonderful
(60 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds

8.6 out of 10
Excellent
(49 reviews)
  • 42 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed (High Floor)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 1 King Bed (High Floor)

9.6 out of 10
Exceptional
(15 reviews)
  • 28 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (High Floor)

Blackout curtains, iron/ironing board, free cots/infant beds, free WiFi

Room, 2 Queen Beds (High Floor)

8.6 out of 10
Excellent
(14 reviews)
  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Accessible, Bathtub

8.0 out of 10
Very good
(8 reviews)
  • 33 sq m
  • Sleeps 4
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Free toiletries, hair dryer, towels, soap

Room, 2 Queen Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

View from property
Fairfield Inn & Suites by Marriott Richmond Airport
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  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.5 out of 5, Wonderful, 1,001 reviews
The price is AU$188
includes taxes & fees
28 June - 29 June
Fairfield Inn & Suites by Marriott Richmond Airport

About the area

Richmond

When you stay at Hyatt Place Richmond Airport in Richmond, you'll be near the airport, within a 10-minute drive of Broad Street and Greater Richmond Convention Center. .This hotel is 6.6 mi (10.7 km) from Richmond Raceway and 6.8 mi (11 km) from Virginia Commonwealth University.

What's nearby

  • White Oak Village - 3 min drive - 1.7 km
  • Evergreen Cemetery - 3 min drive - 3.8 km
  • Dabbs House Museum & Henrico County Tourist Information Center - 3 min drive - 3.1 km
  • Dorey Park - 9 min drive - 8.7 km
  • Broad Street - 9 min drive - 7.2 km

Getting around

  • Richmond Main Street Station - 13 min drive
  • Richmond Intl. Airport (RIC) - 6 min drive

Restaurants

  • ‪Chick-fil-A - ‬6 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬4 min walk
  • ‪Bojangles' Famous Chicken 'n Biscuits - ‬3 min drive

About this property

Hyatt Place Richmond Airport

Hyatt Place Richmond Airport offers 151 air-conditioned accommodations with complimentary newspapers and complimentary bottled water. 42-inch flat-screen televisions come with premium satellite channels, first-run movies, and pay movies. Guests can make use of the in-room microwaves and coffee/tea makers. Bathrooms include complimentary toiletries and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 151 air-conditioned rooms featuring microwaves and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include complimentary newspapers and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and gift shops/newsstands. Additional features at this hotel include a hair salon, a fireplace in the lobby, and a banquet hall.
Grab a bite from the grocery/convenience store serving guests of Hyatt Place Richmond Airport. A complimentary buffet breakfast is included.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 800 square feet (74 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is complimentary (available on request).
Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free return airport shuttle from 5:00 AM to 10:00 PM at scheduled times and on request
  • Uncovered parking on site (USD 10 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast

Things to do

  • 24-hour gym
  • Golf
  • Shopping centre
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in hallways
  • Handrails in stairways
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Sign language-capable staff
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 7 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable/satellite channels
  • First-run films
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Mini-fridge
  • Wet bar

More

  • Air conditioning
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in time starts at 3 PM

Express check-in available

Check-out

Check-out before noon

Contactless check-out available

Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

For any questions, please contact the property using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Any guests arriving after the check-in end time should contact the hotel prior to arrival.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)

Service animals are welcome, and are exempt from fees

Welcoming dogs and cats only

Children and extra beds

Children are welcome

Rollaway/extra beds are not available

Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 10 per night
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

Property is also known as

Hyatt Place Hotel Richmond Airport

Hyatt Place Richmond Airport

Hyatt Place Richmond Airport Hotel Richmond

Hyatt Place Richmond Airport Hotel

Hyatt Place Richmond Hotel

Hyatt Place Richmond Richmond

Hyatt Place Richmond Airport Hotel

Hyatt Place Richmond Airport Richmond

Hyatt Place Richmond Airport Hotel Richmond

Hyatt Place Richmond Airport Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 593 out of 1052 reviews
Rating 8 - Good. 227 out of 1052 reviews
Rating 6 - Okay. 119 out of 1052 reviews
Rating 4 - Poor. 59 out of 1052 reviews
Rating 2 - Terrible. 54 out of 1052 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Dajah

Liked: Cleanliness, amenities, property conditions & facilities
Check in was smooth and the room was clean. One of my fave hotels to stay in in the area.
Stayed 1 night in Feb 2026

10/10 Excellent

Ann

Stayed 1 night in Feb 2026

4/10 Poor

Tiffany

Travelled with family
Disliked: Cleanliness
The hotel is under renovation. That information is not provided when I booked the stay. Half of the lobby is cut off by make do plywood walls. The elevators were unsightly. the room that we stayed in had stains on the rug and on the base of the bed. The caulking of the tub was half off and the vent above the bathtub had dust and dirt falling out of it. Even for a hotel under renovation that is not acceptable because those aren’t an easy fix. There was no heat in the room. We arrived late in the day around 6 PM. We had to go visit an out of state, sick critically ill relative. The whole reason we needed the hotel stay. Got back to the hotel at 10 PM. It was cold. We turned on the heat. At 11 PM it was still no heat, but we had already prepared for and gotten in bed. I didn’t call the front desk and told him about that and that person stated that they could change our rooms to a room with heat, which is their policy. I told him that was not an option because everyone was already in bed. I was not about to relocate my elderly handicapped mother with dementia to another room at nearly midnight. I had to ask for (he didn’t offer) extra blankets. He said that he was busy, but we became available. We would get the extra blankets. The temp dropped to the 30s. I told him that we should have been informed that the hotel was under renovation, he rudely insisted that the third-party affiliates provide this information, I insisted they did not, the manager confirmed they didn’t.
Stayed 1 night in Feb 2026

2/10 Terrible

Kelly

Disliked: Cleanliness, amenities, property conditions & facilities
We’ve stayed at this hotel multiple times over the years, and unfortunately each visit has gotten progressively worse. Our most recent stays on February 12 and February 19 were especially disappointing. We were not informed ahead of time that the entire hotel was under renovation, which affected everything from noise to room quality. During our first stay, our room had stained sheets, which is unacceptable for any hotel, let alone a Hyatt. Our second stay was even more frustrating. The shower overflowed, and we were told there was no maintenance staff available until the next morning. This forced us to repack everything late at night and move rooms so I could shower my daughter. The new room wasn’t much better—there was no mattress protector, the room smelled strongly of paint, and the shower sputtered and dripped loudly all night. Despite all of these issues, we were not offered any compensation for the inconvenience. To top it off, the breakfast was cold and lacked variety, which added to the overall disappointment. I do not recommend this hotel. These experiences were far below Hyatt standards, and we left extremely dissatisfied.
Stayed 1 night in Feb 2026

2/10 Terrible

Kelly

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We’ve stayed at this hotel multiple times over the years, and unfortunately each visit has gotten progressively worse. Our most recent stays on February 12 and February 19 were especially disappointing. We were not informed ahead of time that the entire hotel was under renovation, which affected everything from noise to room quality. During our first stay, our room had stained sheets, which is unacceptable for any hotel, let alone a Hyatt. Our second stay was even more frustrating. The shower overflowed, and we were told there was no maintenance staff available until the next morning. This forced us to repack everything late at night and move rooms so I could shower my daughter. The new room wasn’t much better—there was no mattress protector, the room smelled strongly of paint, and the shower sputtered and dripped loudly all night. Despite all of these issues, we were not offered any compensation for the inconvenience. To top it off, the breakfast was cold and lacked variety, which added to the overall disappointment. I do not recommend this hotel. These experiences were far below Hyatt standards, and we left extremely dissatisfied.
Stayed 1 night in Feb 2026

4/10 Poor

Sylvester

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We we're there three nights , no one cleaned the room ,no clean towels ,lobby was under construction and we were not told before hand !! We would have stayed somewhere else .
Stayed 3 nights in Feb 2026

6/10 Okay

Mayra Alejandra, Haines City

Stayed 2 nights in Feb 2026

4/10 Poor

Monica

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Unfortunately this property did not disclose they were undergoing renovations and that the normal excellent service and attention we are used to with this property would be lacking. They had both elevators covered in protective cardboard there was dirt, debris and dust everywhere and our room was also not at all up to what we expect from a Hyatt and what we paid. The breakfast was less buffet and poorly prepared frozen quiches and dirty tables in the temporary meeting room location. When we approached staff they simply said that they could not assist and further stated that they were having housekeeping staffing issues and never once offered to do anything. Unfortunately this put a complete damper on a quick trip to what used to be one of our favorite locations. Just unfortunate.
Stayed 1 night in Feb 2026

8/10 Good

Traneda Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Clean room/ excellent customer seevice
Stayed 1 night in Feb 2026

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
New clean room.
Stayed 1 night in Feb 2026

4/10 Poor

Patricia

Travelled with family
Liked: Staff & service
Disliked: Amenities
I was very disappointed. The building is under construction. The heating system was so loud that it was impossible to sleep.
Stayed 1 night in Feb 2026

6/10 Okay

robert

Liked: Cleanliness, staff & service
Disliked: Amenities
The staff was excellent, but the room didn’t have any hot water last night or this morning and shower was freezing cold water.
Stayed 1 night in Feb 2026

10/10 Excellent

Kellen

Liked: Cleanliness, amenities, property conditions & facilities
Excellent room! Everything was clean, and the hotel and staff were excellent!!
Stayed 2 nights in Jan 2026

10/10 Excellent

Gary

Stayed 1 night in Jan 2026

6/10 Okay

Elizabeth

Stayed 1 night in Feb 2026

10/10 Excellent

Jennifer

Stayed 1 night in Jan 2026

8/10 Good

Beth

Stayed 1 night in Jan 2026

8/10 Good

Terryale

Stayed 3 nights in Dec 2025

6/10 Okay

katherine

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Room was fine . Doing construction, expected issues. Breakfast was sparse and odd. Small area of food. Not arranged well. Staff was kind and helpful. Room was large. Noisy stomping and pounding in room above much of the night, gave me oceans eleven vibes. Strange. Not the hotel’s fault.
Stayed 1 night in Jan 2026

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hotel under construction, woken up at 6:45 am due to inconsiderate employees. Breakfast does not even remotely resemble what's pictured on their website. Got the runs after eating their yogurt. Had to ask to have the room cleaned. Shocked at the Hotel from Hell treatment here. Hayatt used to mean something in the hotel industry.
Stayed 3 nights in Jan 2026

10/10 Excellent

Kyla

Stayed 1 night in Dec 2025

8/10 Good

Monica

Clean room and breakfast and also the lady in the breakfast room was really kind and friendly
Stayed 1 night in Jan 2026

4/10 Poor

Evin

Travelled with family, Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The room had a cast of dust on all the furniture. Nothing looked like it was wiped down. The tub was discolored and the toilet area still had remnants of matter around the seat. The body wash was empty. Initial check in took 15 minutes. We were the only people in the lobby. The front desk agent had trouble with my reservation through Expedia. She stated the card on file declined, after another several minutes she was able to resolve the issue. Overall this was a very disappointing stay. Did not feel comfortable. The level of cleanliness was sub par
Stayed 1 night in Jan 2026

10/10 Excellent

Zuraya

Stayed 1 night in Jan 2026

6/10 Okay

Eric

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities
My room was outdated and not very clean. Mold in the grout in tbe shower. I asked for a new room and it really wasnt any better.
Stayed 2 nights in Jan 2026