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Hyatt Place Richmond/Arboretum

3.0 star property

Photo gallery for Hyatt Place Richmond/Arboretum

Front of property - evening/night
Lobby
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub
Seasonal outdoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Parking available
  • Pool
  • Bar
  • Housekeeping
  • Pet-friendly
  • Breakfast included

Explore the area

Map
201 Arboretum Place, Richmond, VA, 23236
  • Johnston-Willis Hospital
    ‪4 min drive‬
  • Chesterfield Towne Center
    ‪5 min drive‬
  • Chippenham Hospital
    ‪5 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪24 min drive‬

Room options

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub | Bathroom

Standard Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, 1 King Bed with Sofa bed, Microwave (Specialty)

  • 28 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

Premium bedding, pillow-top beds, desk, laptop workspace

Deluxe Studio Suite, Multiple Beds, Microwave (Specialty)

  • 28 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, Multiple Beds

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, Multiple Beds

  • 38 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Studio Suite, 1 King Bed with Sofa bed

Premium bedding, pillow-top beds, desk, laptop workspace

Standard Studio Suite, 1 King Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express Richmond - Midlothian Turnpike by IHG

  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (843)
The price is AU$196
for 1 room
includes taxes & fees
22 Apr - 23 Apr
Holiday Inn Express Richmond - Midlothian Turnpike by IHG

About the area

Richmond

With a stay at Hyatt Place Richmond/Arboretum in Richmond (North Chesterfield), you'll be within a 15-minute drive of University of Richmond and Virginia Commonwealth University. .This hotel is 16 mi (25.8 km) from Short Pump Town Center and 9.2 mi (14.8 km) from Broad Street.

What's nearby

  • Johnston-Willis Hospital - 4 min drive - 3.7 km
  • Chesterfield Towne Center - 5 min drive - 4.6 km
  • Chippenham Hospital - 5 min drive - 5.3 km
  • University of Richmond - 11 min drive - 10.4 km
  • Virginia Commonwealth University - 12 min drive - 14.1 km

Getting around

  • Richmond Main Street Station - 14 min drive
  • Richmond Intl. Airport (RIC) - 24 min drive

Restaurants

  • ‪Cookout - ‬2 min drive
  • ‪Golden Corral - ‬3 min drive
  • ‪McDonald's - ‬7 min walk
  • ‪Kickback Jack's - ‬3 min drive
  • ‪Sushi King - ‬4 min walk

About this property

Hyatt Place Richmond/Arboretum

Suburban hotel with free breakfast and a 24-hour fitness center
Hyatt Place Richmond/Arboretum offers 127 accommodations with MP3 docking stations and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels and Netflix. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Richmond hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 127 guestrooms featuring MP3 docking stations and flat-screen televisions. Your pillowtop bed comes with premium bedding, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Enjoy recreational amenities such as a 24-hour fitness center and a seasonal outdoor pool. Additional features at this hotel include complimentary wireless internet access, a television in a common area, and a banquet hall.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Richmond? This hotel has 744 square feet (69 square meters) of space consisting of conference space and 2 meeting rooms. Self parking (subject to charges) is available onsite.
Guests are offered a complimentary buffet breakfast each morning.
The Placery - This lobby lounge serves light fare only. Guests can enjoy drinks at the bar. Open 24 hours.

Languages

English, Filipino, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (USD 8 per day)

Food and drink

  • Free buffet breakfast available daily
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • The Placery

Things to do

  • 24-hour gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room sofa bed
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • 744 square feet of conference space
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Double sofa bed
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • Hulu
  • MP3 dock
  • Netflix
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Wet bar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 1 to May 13:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet (varies based on length of stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Uncovered self parking fee: USD 8 per day
  • Pet fee: USD 100 per pet (varies based on length of stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May 13 to October 01
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Hotel Richmond
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond / Arboretum Hotel Richmond
Hyatt Richmond
Richmond Hyatt
Hyatt Place Richmond Arboretum
Hyatt Place Richmond/Arboretum Hotel
Hyatt Place Richmond/Arboretum Richmond
Hyatt Place Richmond/Arboretum Hotel Richmond

Hyatt Place Richmond/Arboretum Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 454 out of 1008 reviews
Rating 8 - Good. 241 out of 1008 reviews
Rating 6 - Okay. 160 out of 1008 reviews
Rating 4 - Poor. 76 out of 1008 reviews
Rating 2 - Terrible. 77 out of 1008 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

2/10 Terrible

Benedict

Travelled with pets
Disliked: Staff & service, amenities
Was told 35 pet fee then charged 75!
Stayed 1 night in Jan 2025

10/10 Excellent

Todd

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Aprint

Travelled with family
Liked: Cleanliness
Black lady at the front was unhelpful and cut you off every time you spoke, Hispanic lady was so pleasant .
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jorge

Stayed 1 night in Jan 2025

6/10 Okay

August

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Well i only gave the 3 star rating because 1st the air conditioning in my room was not good at all it would only run for like 5-7 minutes & then cut off for like 12-15 minutes so the room was warm & I like to have a cool room ...helps me sleep better so I was Uncomfortable trying to sleep.2nd I feel that the pictures of the room online were not true to size of the room I feel that the angle of the pictures made it look bigger than it actually was But the room wasn't that small it was ok But not what I was expecting but again ok..& 3rd the free Breakfast was not at all what I was expecting for the price we paid for the room $130 a night x 2 nights got a lil pricey & would of been justified if the Breakfast was Better .. So... would I return for another stay ??? Probably Not unless the price went down ..I know for $130 a night I could find a different room a lil bigger & have a breakfast worth going down to eat... But AGAIN the Staff was VERY Professional and Welcoming & the Facility was Nice & Clean Bed was Comfortable & I Really liked the big walk-in shower
Stayed 2 nights in Dec 2024

10/10 Excellent

Yi

Stayed 1 night in Jan 2025

2/10 Terrible

Dana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing i didn’t like was I had to pay for parking after payin 143.30 plus a 50 dollar hold for one night
Stayed 1 night in Dec 2024

4/10 Poor

Lola, Phillipsburg

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Edwin H

Travelled with family
Stayed 6 nights in Dec 2024

2/10 Terrible

Jane

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Party all night! I thought this was not allowed!!!
I have stayed at this hotel every time I come to Richmond, but this time they allowed a very loud, marijuana smoking party that were loud and obnoxious until 4am. We had a room on the 3rd floor where the party was, and they moved my family thank goodness due to the loud music and smells to the 5th floor. I was on the 1st floor and the party goers were constantly opening and closing the side door and laughing and making noise all night!!!!! The in the morning breakfast was awful the oatmeal at 7:30am was very watery. The counters were not kept clean and it was just not what we were use to. We are staying 2 more nights but if we have the same kind of night and breakfast we will not be back.
Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice quiet stay
This hotel is always nice and quiet (including the fan) and the bed is comfy.
Stayed 3 nights in Dec 2024

8/10 Good

Abir Ali

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 2 nights in Dec 2024

2/10 Terrible

Shannon

Disliked: Cleanliness, property conditions & facilities
Dirty everything was dirty
Stayed 1 night in Dec 2024

2/10 Terrible

Cheryl L.

Stayed 3 nights in Dec 2024

6/10 Okay

Terrance

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Meh
It was just ok. Room was a “suite” but it was really a small studio. Very small bathroom. Like the kind where you have to dance around the toilet just to shut the door. Air conditioning worked great though.
Stayed 1 night in Dec 2024

8/10 Good

Zohra

Liked: Cleanliness
Stayed 2 nights in Dec 2024

4/10 Poor

steven

Disliked: Cleanliness, property conditions & facilities
Run down. Charging for parking is outrageous. Breakfast changed it is horrible.
Stayed 3 nights in Dec 2024

8/10 Good

Scott

Travelled with family
Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Fabian

Travelled with family
Liked: Staff & service
Stayed 2 nights in Dec 2024

6/10 Okay

John

Liked: Staff & service
Stayed for a Thanksgiving field hockey tournament. Pictures are misleading. Older place with a remodel. The breakfast buffet looked nothing like the pics. Solid 3 star definitely not worth $400 a night. Unlike Arnold, I won’t be back!
Stayed 1 night in Nov 2024

6/10 Okay

Stephanie

Travelled with family
The free continental breakfast was limited in options - scrambled eggs and breakfast meats are typical for hotel breakfast options, and these were not available. On Sunday morning, they ran out of oatmeal before 9am. There was a Peloton bike available in the fitness center, but that information was not available on the website. The bike was not equipped with cages, so unless you brought bike shoes, you couldn't use the bike. And since you wouldn't know from the website that a Peloton bike was available, you wouldn't know to potentially bring your shoes.
Stayed 3 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Kimberly, Glen Mills

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We only had 1 tissue & had no body wash in shower. Shower/toilet room is tight, door literally almost touches toilet. Closet is on smaller side too, but having a separate sitting room is nice. Wish the fridge had a freezer section. Breakfast was nice but missing hot eggs & breakfast meats. Staff very friendly and accommodating. Overall a clean place. Parking is $8/24 hours.
Stayed 2 nights in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024