Hyatt Place Richmond/Chester

3.0 star property

Photo gallery for Hyatt Place Richmond/Chester

Seasonal outdoor pool
Exterior
Down duvets, desk, laptop workspace, blackout curtains
Combined shower/bathtub, designer toiletries, hair dryer, towels
Free daily full breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Pet-friendly
  • 24/7 front desk
  • Laundry

Explore the area

Map
13148 Kingston Ave, Chester, VA, 23836
  • Beacon Theatre
    ‪6 min drive‬
  • Henricus Historical Park
    ‪18 min drive‬
  • Shirley Plantation
    ‪23 min drive‬
  • Richmond, VA (RIC-Richmond Intl.)
    ‪18 min drive‬

Room options

Classic Studio Suite, 1 King Bed with Sofa bed

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Studio Suite, 1 King Bed with Sofa bed (High Floor)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Classic Studio Suite, Multiple Beds (High Floor)

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Classic Studio Suite, Multiple Beds

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Studio Suite, Multiple Beds, Accessible, Bathtub

  • 39 sq m
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

Similar properties

About the area

Chester

Located in Chester, Hyatt Place Richmond/Chester is in the business district, a 4-minute drive from Point of Rocks Park and 5 minutes from Parker's Battery Park. .This hotel is 2.9 mi (4.7 km) from Appomattox River and 4.2 mi (6.7 km) from Hopewell City Marina.

What's nearby

  • Southpark Mall - 13 min drive
  • Richmond National Battlefield Park - 17 min drive
  • Henricus Historical Park - 18 min drive
  • Virginia Commonwealth University - 21 min drive
  • Broad Street - 23 min drive

Getting around

  • Petersburg Station - 17 min drive
  • Richmond Intl. Airport (RIC) - 18 min drive

Restaurants

  • ‪The Taphouse at Rivers Bend - ‬17 min walk
  • ‪McDonald's - ‬6 min drive
  • ‪Popeyes Louisiana Kitchen - ‬7 min drive
  • ‪McDonald's - ‬2 min walk
  • ‪Chipotle Mexican Grill - ‬6 min drive

About this property

Hyatt Place Richmond/Chester

Suburban hotel with free breakfast and a 24-hour fitness center
Hyatt Place Richmond/Chester offers 120 accommodations with DVD players and coffee/tea makers. Accommodations have separate sitting areas and are furnished with double sofa beds. Beds feature down comforters. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

This Chester hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Make yourself at home in one of the 120 guestrooms featuring DVD players and flat-screen televisions. Your bed comes with down comforters, and all rooms are furnished with double sofa beds. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers.
Be sure to enjoy recreational amenities including a 24-hour fitness center and a seasonal outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a television in a common area.
Satisfy your appetite at Gallery, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary full breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in Chester? This hotel has 2164 square feet (201 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary full breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
Gallery - Onsite bistro. Guests can enjoy drinks at the bar.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Gallery

Things to do

  • 24-hour fitness centre
  • Seasonal outdoor pool

Family friendly

  • DVD player
  • Fence around the pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (2164 square feet)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lever door handles
  • Pool hoist on site
  • Step-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Shared microwave
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Double sofa bed
  • Down duvet
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • DVD player
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Mini fridge
  • Wet bar

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 7:00 AM
Early check-in subject to availability
Early check-in fee: USD 20
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from September 17 to May 25:
  • Swimming pool
The property will be renovating from November 1 2024 to March 17 2025 (completion date subject to change). The following areas are affected:
  • Business center
  • Guestrooms
  • Hallway
  • Lobby
  • Meeting facilities
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 20 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The seasonal pool will be open from May 23 to September 09
Pool access available from 10:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Richmond/Chester
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Hotel Chester
Chester Hyatt
Hyatt Chester
Hyatt Place Chester
Hyatt Richmond Chester Chester
Hyatt Place Richmond/Chester Hotel
Hyatt Place Richmond/Chester Chester
Hyatt Place Richmond/Chester Hotel Chester

Hyatt Place Richmond/Chester Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1003 reviews
Rating 8 - Good. 290 out of 1003 reviews
Rating 6 - Okay. 110 out of 1003 reviews
Rating 4 - Poor. 60 out of 1003 reviews
Rating 2 - Terrible. 44 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Rushil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Barbara

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
The lobby area is very nice but once you get off the elevator to your room the carpet is very dirty , the halls are not very well lit and hopefully you enjoy the smell of weed because it reeks of weed . Will not be returning. The only nice thing is the staff who work there.
Stayed 1 night in Nov 2024

8/10 Good

crystal

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay and atmosphere
Stayed 2 nights in Aug 2024

10/10 Excellent

crystal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities
It good we enjoyed our stay
Stayed 1 night in Nov 2024

10/10 Excellent

Mario, any city

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms bed was super comfortable. Great staff easy check in.!
Stayed 2 nights in Nov 2024

10/10 Excellent

angela, Chester

Stayed 1 night in Nov 2024

10/10 Excellent

GURUDUTT S

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Construction on going resulting in some inconvenience.
Stayed 6 nights in Nov 2024

10/10 Excellent

Shiomi

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Workers are very friendly and polite very clean and nice place to stay
Stayed 1 night in Nov 2024

6/10 Okay

Cynthia

Disliked: Property conditions & facilities
The hotel was under construction they should’ve let people know before booking or lower the price
Stayed 1 night in Nov 2024

10/10 Excellent

Lynn L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
renovated and very nice. Loved living area!
All was great. We were happy they let us check in early. We were here for a treatment at the Massey cancer clinic, which was about 30 min away. The drive was worth it for a safe area and price. We really appreciated the living area and desk. They are renovating the hotel.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked how quiet and clean the property was. Also, liked the split room option. We’ll be back the next time we’re in VA.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Adolfo lopez

Stayed 1 night in Nov 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Inspite of some minor construction, the experience and facility were great
Stayed 1 night in Nov 2024

10/10 Excellent

Jazmyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cool
Stayed 1 night in Sep 2024

10/10 Excellent

William

Stayed 1 night in Oct 2024

8/10 Good

DaShae

Stayed 2 nights in Oct 2024

10/10 Excellent

Nilsa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

TALIA

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not again
The hotel looked nice. Got in the room late and found old blood stains on the sheets. Said something twice noone came to handle the issue. Upon checkout, i addressed the issue again and the girl said awww im sorry that happened.
Stayed 1 night in Oct 2024

8/10 Good

francisco, summerville

Travelled with family
Liked: Staff & service
The staffs were wonderful. The room size was good. However, facility needs update/renovation. As I heard from the staff, it's going to happen starting next week.
Stayed 1 night in Oct 2024

2/10 Terrible

Erica

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Do not stay at this hotel!
This was the worst stay ever. The hotel smells like a dirty nursing home. I pulled a towel down in the shower and a razor fell down. Was moved to another room and there was hair in the sheets and in the shower.
Stayed 1 night in Oct 2024

10/10 Excellent

Lester Tammy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful and no problems
Stayed 1 night in Oct 2024

10/10 Excellent

Vanessa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Lesley

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Nathan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
We booked two rooms for our 3 night stay. One room seemed to be ok for my family, but the other room for my wife and I was outdated and had a very musty smell as we entered which gave more of a Motel vibe. We thought maybe the AC unit just needed to run to filter out the air but that did not do much. We thought about getting another room but didn’t want to go through the hassle and wanted to keep our rooms close to other family members. During our stay, we also noticed stains on couch, refrigerator was messed up and TV remote volume didn’t work. The Staff was very friendly and hotel main level & lobby was nice. The rest of the hotel seemed to be a bit gloomy. The rooms were not what we expected from the photos when booking… maybe other rooms were better, but we stuck it out throughout our stay.
Stayed 3 nights in Oct 2024