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Moxy Richmond Downtown

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Moxy Richmond Downtown

Lobby
Exterior
Lobby
Lobby
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Pet-friendly
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
501 EAST FRANKLIN STREET, Richmond, VA, 23219
  • Broad Street
    2 min walk
  • Penny Lane Pub
    1 min walk
  • Richmond Main Street Station
    14 min walk
  • Richmond, VA (RIC-Richmond Intl.)
    14 min drive

Room options

View all photos for Room, 1 Queen Bed, View (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, View (Hearing Accessible)

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View (Mobility Accessible, Roll-in Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, No View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Loft (Hearing Accessible)

  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room (Hearing Accessible)

  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Room, 2 Queen Beds, View (Mobility Accessible, Tub)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View (Mobility Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View (Hearing Accessible)

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Single Beds, View

Room, 2 Single Beds

Room, 2 Single Beds, View

  • 14 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, View

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, View

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Loft

Desk, laptop workspace, blackout curtains, free WiFi

Loft

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed OR 1 Twin Bed

View all photos for Room, 1 Queen Bed, No View

Desk, laptop workspace, blackout curtains, free WiFi

Room, 1 Queen Bed, No View

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, No View

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, No View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, View

Desk, laptop workspace, blackout curtains, free WiFi

Room, 2 Queen Beds, View

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Desk, laptop workspace, blackout curtains, free WiFi

Room

  • 14 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Twin Beds

Similar properties

Property entrance

The Commonwealth

Pet-friendly
Free WiFi
Restaurant
Air conditioning
4.5 out of 5, Wonderful, (1221)
The price is AU$300
for 1 room
includes taxes & fees
5 Jan - 6 Jan
The Commonwealth

About the area

Richmond

With a stay at Moxy Richmond Downtown, you'll be centrally located in Richmond, steps from Broad Street and 5 minutes by foot from Greater Richmond Convention Center. .This family-friendly hotel is 0.5 mi (0.7 km) from Virginia Commonwealth University and 0.1 mi (0.1 km) from Central Business District.

What's nearby

  • Broad Street - 2 min walk
  • Greater Richmond Convention Center - 5 min walk
  • The National - 5 min walk
  • Virginia Commonwealth University - 9 min walk
  • Altria Theater - 17 min walk

Getting around

  • Richmond Main Street Station - 14 min walk
  • Richmond Intl. Airport (RIC) - 14 min drive

Restaurants

  • ‪Starbucks - ‬4 min walk
  • ‪Penny Lane Pub - ‬1 min walk
  • ‪Capital Ale House - ‬3 min walk
  • ‪ML Steak Modern Chophouse - ‬5 min walk
  • ‪Secret Sandwich Society - ‬1 min walk

About this property

Moxy Richmond Downtown

Colonial Richmond hotel in Downtown Richmond with a 24-hour fitness center
Moxy Richmond Downtown offers 100 accommodations with hair dryers and complimentary toiletries. 55-inch LCD televisions come with premium cable channels, pay movies, and Netflix. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 100 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a fireplace in the lobby.
Grab a bite from the snack bar/deli serving guests of Moxy Richmond Downtown. Wrap up your day with a drink at the bar/lounge.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Bar Moxy - Onsite bar.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (USD 20 per day)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • Off-site parking within 249 ft (USD 20 per day)

Food and drink

  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Bar Moxy

Things to do

  • 24-hour fitness centre
  • Table football

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • Handrails in stairwells
  • Height-adjustable showerhead
  • Lever door handles
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Communal living room
  • Comprehensive recycling policy
  • Fireplace in reception
  • Games
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 55-inch LCD TV
  • TV channels
  • Hulu
  • Netflix
  • Films for purchase
  • Premium channels
  • Streaming services

More

  • Desk
  • Free local calls
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Self parking fee: USD 20 per day
  • Nearby parking fee: USD 20 per day (249 ft away)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Parking height restrictions apply

Property is also known as

Moxy Richmond Downtown Hotel
Moxy Richmond Downtown Richmond
Moxy Richmond Downtown Hotel Richmond
Moxy Richmond Downtown a Marriott Hotel

Moxy Richmond Downtown Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 188 out of 282 reviews" "
Rating 8 - Good. 43 out of 282 reviews" "
Rating 6 - Okay. 20 out of 282 reviews" "
Rating 4 - Poor. 15 out of 282 reviews" "
Rating 2 - Terrible. 16 out of 282 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Caitlin McCormick

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We arrived at 3pm for check-in and our room was not ready. We waited at the check-in desk for an employee to tell us this information for nearly 10 minutes. No apology, just told us to wait until rooms were ready. We returned after our scheduled plans, only to be given a bunk-bed room without any heads up. I booked a queen room for 2 nights 2 months ahead of our stay. Unacceptable and unprofessional hotel. We will not be back and would not recommend.
Stayed 2 nights in Sep 2024

10/10 Excellent

Chelsea

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property and all Moxy’s
Stayed 1 night in Jul 2024

10/10 Excellent

Ellena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had so much fun during our stay. The staff were amazing and made the stay so much fun! 100000 percent recommend!
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveller

Stayed 1 night in Sep 2024

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Montakia

Stayed 1 night in Aug 2024

4/10 Poor

Dana

Stayed 1 night in Aug 2024

10/10 Excellent

Laura

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

tyler

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10
Stay was amazing!! Really good vibes and down to earth! Everyone that worked there was super friendly and kind!! Room was clean! 10/10 would recommend stay here!! Ask the bartender for the “blue balls” you won’t regret it!
Stayed 2 nights in Aug 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Cynthia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fun place to stay. Staff was excellent. Would have liked more lighting in the hallways on the way to my room but not a big deal. Highly recommend
Stayed 1 night in Aug 2024

6/10 Okay

Lois

Liked: Cleanliness, property conditions & facilities
Creepy hallways (not chic)
So busy pushing the party atmosphere that it’s difficult to find the front desk. I got some backchat when I asked to change rooms because next to two doors that slammed loudly. Hallways dark enough to be spooky.
Stayed 1 night in Aug 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel! Comfy rooms. Friendly staff.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

The atmosphere that the employees established was welcome, and made me feel like home! Very unique establishment with a bar, games and lounge area for socializing!
Stayed 2 nights in Aug 2024

10/10 Excellent

Tamera

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was very pleasant and if I were to stay in Richmond again, I would definitely book here again.
Stayed 1 night in Apr 2023

10/10 Excellent

Brianna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the Moxy! It was honestly so cozy and I loved the modern vibe of the hotel. It felt so much more homey than a basic hotel. I would definitely book with the Moxy!
Stayed 3 nights in Aug 2024

10/10 Excellent

julian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karen

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very hip, clean hotel. Friendly staff. Walkable to restaurants and convention center.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mary Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Eric

Liked: Amenities, property conditions & facilities
Staff were very nice, helpful, and cheerful.
Stayed 1 night in Aug 2024

8/10 Good

Meredith, Springfield

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Aeneas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Lauren

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Decor and furniture are fun and unique, hipster vibe to the max. Seems like it would be a fun place to stay with friends where you can pregame before heading out for dinner and more fun. All staff were engaging and friendly. The evening staff especially. Kudos to those ladies! The morning staff were curteous as well, I just found it difficult to get their attention and service when needing food and drink. Being the only person in the lobby awake, I wouldn’t think it would be difficult to notice me standing in front of you. Again, friendly once they assisted me, just felt like I was pulling them away from more important things, like morning front of house prep. Other than that, it was a great stay! Just wish I could have stayed longer to enjoy more benefits of the hotel instead of just a quick in and out to come in town for a concert at Richmond Music Hall.
Stayed 1 night in Aug 2024

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was amazing and welcoming!!!
Stayed 2 nights in Aug 2024