Disappointing Stay - Beware of the View and More! I recently stayed at The Commonwealth in Richmond, VA, and was extremely disappointed with my experience. Upon checking into my room, I was shocked to find that the view from my window was directly facing a large industrial HVAC unit and a brick wall. It felt more like a storage room than a hotel room. I immediately called the front desk to request a room change, but I was told that because I booked through Expedia, this was the room I was assigned, and the only way to get a different room was to pay for an upgrade. This is completely unacceptable. There was no indication at the time of booking that this room had such an unpleasant view. Guests should be informed beforehand if a room has such a significant drawback so they can decide whether to book it, upgrade, or choose a different hotel altogether. It’s misleading and unfair to present this as a standard room without any warning. The issues didn’t end there. The water in the shower was hardly hot enough, and the walls are so thin that at 5 AM, we were woken up by a baby crying in the next room for about 15 minutes. I would recommend looking elsewhere or, at the very least, clarifying what room you’re getting before finalizing your booking. The lack of transparency and poor customer service at The Commonwealth left me very disappointed