Reception and breakfast I can say is fantastic. The second night there is a night club loud music. And also I lost my Ralph Lauren Jumper there, and I never open my suitcase, which is very concerning. I called reception 3 times, they said they will ask housekeeping and update me whether found or not, but no one called. If other customer found same experience, then I think there is a pattern need to be aware and escalate. As it never happen to me with all Also to mention my concern is that, the room is not quite cleaned according to my experience to stay with 4/5 stars hotel, towel used still hang in the rail not changed, linen not changed just put flat without tucked in, and also no refreshment of complimentary of water. Anyway, if I didn’t lose the jumper I won’t even care. But it seems quite concerning when I think back.