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Mandarin Oriental Al Faisaliah, Riyadh

5.0 star property

Photo gallery for Mandarin Oriental Al Faisaliah, Riyadh

Exterior
Executive Suite, Corner
View from property
Exterior
Suite (Al Faisaliah)

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Bar
  • Hot tub
  • Spa
  • Room service
  • Parking included

Explore the area

Map
King Fahad road, Olaya, Riyadh, 11491
  • Kingdom Centre
    ‪3 min drive‬
  • Sky Bridge
    ‪3 min drive‬
  • Ministry of Interior
    ‪4 min drive‬
  • Riyadh (RUH-King Khaled Intl.)
    ‪30 min drive‬

Room options

View all photos for Suite (Penthouse)

Suite (Penthouse)

Suite (Penthouse)

  • Sleeps 7
  • 2 King Beds and 2 Queen Beds

View all photos for Suite (Landmark)

Suite (Landmark)

Suite (Landmark)

  • Sleeps 5
  • 2 King Beds

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms

Suite, 2 Bedrooms

  • Sleeps 5
  • 2 King Beds

View all photos for Suite (Diamond)

Suite (Diamond)

Suite (Diamond)

  • Sleeps 5
  • 2 King Beds

View all photos for Suite (Oasis)

Suite (Oasis)

Suite (Oasis)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, Mobility Accessible

Premium bedding, minibar, in-room safe, individually decorated

Superior Room, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Al Faisaliah)

Suite (Al Faisaliah) | Living room

Suite (Al Faisaliah)

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite

Superior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Premium, Suite

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Premium, Suite

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Suite, 1 Bedroom (Twin)

Premium bedding, minibar, in-room safe, individually decorated

Premier Suite, 1 Bedroom (Twin)

  • 67 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Executive Suite, Corner

Executive Suite, Corner

Executive Suite, Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Twin)

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite (Twin)

  • Sleeps 3
  • 2 Twin Beds

View all photos for Premier Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Premier Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, minibar, in-room safe, individually decorated

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Premium Twin Room

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Royal Suite

Royal Suite

Royal Suite

  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, 1 King Bed, Mobility Accessible

Premium bedding, minibar, in-room safe, individually decorated

Premium Room, 1 King Bed, Mobility Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Presidential Suite

Presidential Suite | Shared kitchen

Presidential Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Room

  • 45 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Superior Twin Room

  • 45 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 66 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Twin Room

  • 66 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom

  • 67 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Twin)

Premium bedding, minibar, in-room safe, individually decorated

Suite, 1 Bedroom (Twin)

  • 67 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Suite, 1 King Bed

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite, 1 King Bed

  • 77 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite (Twin)

Premium bedding, minibar, in-room safe, individually decorated

Deluxe Suite (Twin)

  • 77 sq m
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Exterior

Hilton Riyadh Olaya

  • Pool
  • Spa
  • Pet-friendly
  • Parking included
4.6 out of 5, Wonderful, (46)
The price is AU$303
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hilton Riyadh Olaya

About the area

Riyadh

A stay at Mandarin Oriental Al Faisaliah, Riyadh places you in the heart of Riyadh, within a 10-minute drive of National Museum of Saudi Arabia and Al Batha Market. .This luxury hotel is 5.8 mi (9.4 km) from Al Musmak Fortress and 6.2 mi (10.1 km) from King Abdullah Park.

What's nearby

  • Olaya Towers - 2 min drive
  • Kingdom Centre - 3 min drive
  • Al Faisaliyah Tower - 3 min drive
  • Al Batha Market - 8 min drive
  • Riyadh Zoo - 9 min drive

Getting around

  • Riyadh Station - 21 min drive
  • King Khaled Intl. Airport (RUH) - 30 min drive

Restaurants

  • ‪ستاربكس - ‬1 min drive
  • ‪مطعم بيت اللؤلؤة - ‬2 min drive
  • ‪Entrecôte Café de Paris - ‬3 min drive
  • ‪ستاربكس - ‬8 min walk
  • ‪Lpm - ‬2 min drive

About this property

Mandarin Oriental Al Faisaliah, Riyadh

Luxury hotel connected to a shopping center in Al Olaya District with 2 restaurants
Mandarin Oriental Al Faisaliah, Riyadh offers 325 air-conditioned accommodations with iPads and DVD players. Rooms open to balconies or patios. These individually decorated and furnished accommodations have separate sitting areas and include dining tables. Beds feature premium bedding. A pillow menu is available. 46-inch Smart televisions come with premium satellite channels. Espresso makers and minibars are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Riyadh hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include laptop-compatible safes and complimentary newspapers. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

2 indoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a health club and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 13 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 325 individually decorated guestrooms, featuring iPads and Smart televisions. Rooms have private balconies or patios. 46-inch flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 indoor swimming pools, 2 hot tubs, and a health club. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy international cuisine at La Brasserie, one of the hotel's 2 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Mingle with other guests at the complimentary reception, held daily. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and 9 meeting rooms. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.
A complimentary manager's reception is offered each day.
La Brasserie - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open 24 hours. Reservations are required.
Joud Lounge - This café specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Open daily.
The Globe - This restaurant specializes in international cuisine and serves dinner and light fare. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, English, Filipino, French, German, Hindi, Indonesian, Italian, Ukrainian, Urdu

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered valet parking on site
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–11:00 AM: SAR 190 for adults and SAR 98 for children
  • 2 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Free daily reception
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Brasserie
  • Joud Lounge
  • The Globe

Things to do

  • 2 indoor pools
  • 2 hot tubs
  • Art gallery
  • Designer shops
  • Fitness centre
  • Full-service spa
  • Lifeguards on-site
  • Sauna
  • Shopping centre
  • Shopping
  • Steam room

Family friendly

  • 2 indoor pools
  • Dining table
  • DVD player
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Lockers available

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms - 9

Outdoors

  • Lifeguards on site
  • Pool sunloungers

Spa

  • 13 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices available
  • Braille signage
  • Lift
  • In-room accessibility
  • Step-free path to entrance
  • Valet for wheelchair-equipped vehicle
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Couples dining
  • Designated smoking areas
  • Romance packages available

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Heated floor (bathroom)
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 46-inch smart TV
  • DVD player
  • iPad
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products used
  • Electrical adapters/chargers
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Separate sitting area
  • Slippers
  • Soundproofing
  • Turndown service

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for SAR 300.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: SAR 1500 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately SAR 190 for adults and SAR 98 for children
  • Airport shuttle fee: SAR 460 per vehicle (one-way, maximum occupancy 4)
  • Rollaway bed fee: SAR 300.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10002523

We should mention

Local laws may restrict unmarried guests from sharing rooms; guests are responsible for providing proof of marriage, if requested by the property
Couples wishing to share a room must provide proof of marriage
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Al Faisaliah
Al Faisaliah Hotel
Al Faisaliah Hotel Rosewood Hotel Riyadh
Al Faisaliah Rosewood Hotel
Al Faisaliah Rosewood Riyadh
Faisaliah
Faisaliah Hotel
Hotel Al Faisaliah
Al Faisaliah Hotel Riyadh
Al Faisaliah Riyadh
Al Faisaliah a Rosewood Hotel
Al Faisaliah Hotel A Rosewood Hotel
Al Faisaliah Hotel
Al Faisaliah Hotel Riyadh
Mandarin Oriental Al Faisaliah Riyadh
Mandarin Oriental Al Faisaliah, Riyadh Hotel
Mandarin Oriental Al Faisaliah, Riyadh Riyadh
Mandarin Oriental Al Faisaliah, Riyadh Hotel Riyadh

Mandarin Oriental Al Faisaliah, Riyadh Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 73 out of 138 reviews
Rating 8 - Good. 31 out of 138 reviews
Rating 6 - Okay. 22 out of 138 reviews
Rating 4 - Poor. 4 out of 138 reviews
Rating 2 - Terrible. 8 out of 138 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

John

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Very disappointing….
Hotel feels tired particularly some of the bedrooms and the gym. The WiFi was very poor and the check in staff were unbelievably slow…they created queues from nothing….the a/c was malfunctioning such that the bedroom was freezing no matter what temperature you set the a/c to!
Stayed 3 nights in Nov 2024

10/10 Excellent

Adnan

Stayed 1 night in Sep 2024

10/10 Excellent

Jose

Stayed 1 night in Oct 2024

8/10 Good

Adnan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Sep 2024

6/10 Okay

Karl

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
CEO
Dated hotel. Spa and gym not updated in recent years
Stayed 1 night in Sep 2024

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities
Luxurious hotel with friendly staff and great service
Stayed 1 night in Aug 2024

6/10 Okay

Faisal

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
I stayed there when it was the rosewood it is no more five star hotel very clear the standard of hotel went down . Rooms are fantastic but service food every etc went down . Value for money also it is basically a nice hotel with no management
Stayed 2 nights in Jul 2023

10/10 Excellent

NUHA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glad i choose them
overall it's was fabulous ,they were generous enough to fulfill my request:).
Stayed 1 night in Jun 2023

8/10 Good

Ahmad

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They need to enhance the concierge services
Stayed 2 nights in Mar 2023

10/10 Excellent

MASHAEL

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect getaway
The renovations in this room is simply top notch. The new management has made this a real 5 star hotel.
Stayed 1 night in Jan 2022

10/10 Excellent

khaled

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staying was perfect and the staff was friendly.
Stayed 2 nights in Nov 2021

6/10 Okay

Ziyad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Nikhil

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 2 nights in Jul 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities
The property is in an excellent location and the furnishings were nice. When we moved a chair, however, we found a pile of pretzel bits beneath it indicating only surface cleaning between guests. This improved after I complained. The internet was frequently interrupted and not secure (Google Chrome didn't even want to go there as the security was outdated). Room service menu is limited and expensive (and the food is generally over-seasoned and over-cooked). The restaurants in the building are also expensive with average food. During busy times it is impossible to get the front desk or housekeeping to answer the phone (all buttons for service on the phone are usually answered by a lady with barely adequate English who relays the messages rather than by the people in the department you are attempting to call). We had to walk a long distance through the middle of an Italian restaurant to reach the elevator to our suite. The noise from the same restaurant can be quite loud after 10 p.m. and can be heard inside the suite. It was an okay hotel for a few days, but I would not call it a five-star hotel.
Stayed 10 nights in Jun 2021

10/10 Excellent

Faisal

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Experience
Stayed 1 night in Dec 2020

6/10 Okay

Khaledalmulhim, Alkhobar - saudi arabia

Travelled with family
Liked: Cleanliness
Not easy to reached... bad location because of that ... costed me 250 SAR ... as the reception says it’s not his fault neither I But unfortunately that makes me pay 250 sar for late check out . That means it’s not perfect Choice next time
Stayed 1 night in Dec 2020

4/10 Poor

Ahmed

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Nice stay.. poor service
Stayed 2 nights in Oct 2020

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I had higher expectations, for me it’s important to have a working fridge and they took time to fix it, and impotent to have the spray for toilet and needed to install it,
Stayed 2 nights in Sep 2020

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2020

4/10 Poor

youssef

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
terrible stay
was terrible they have renovation in the bulding and should not accept reservations or at list to inform the customer. my reservation was for two night and i stay for one night only due to non comfortable stay and they refuse to cancel one night as my reservation was non refundable
Stayed 2 nights in Feb 2020

10/10 Excellent

Yasmin

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like it it was wonderful stay
Stayed 2 nights in Feb 2020

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I stayed in Al Faisaliah Hotel for two nights during a business trip. The hotel was amazing, the room excellent, the service excellent. The staff were very friendly and helpful, and the food in the Brasserie for breakfast and dinner was fantastic. Unfortunately, the WiFi was not great so the connection was inconsistent and relatively slow.
Stayed 2 nights in Dec 2019