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Sheraton Riyadh Hotel & Towers

5.0 star property

Photo gallery for Sheraton Riyadh Hotel & Towers

Lobby lounge
Property amenity
Indoor pool
Exterior
Banquet hall

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View map
Olaya Junction of King Fahad, and King Abdullah Road, Riyadh, 11623
  • Place, Dr. Sulaiman Al Habib Hospital
    ‪17 min walk‬
  • Place, Kingdom Centre
    ‪2 min drive‬
  • Place, King Saud University
    ‪2 min drive‬
  • Airport, Riyadh (RUH-King Khaled Intl.)
    ‪26 min drive‬

Room options

View all photos for Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

Classic Room, 1 Queen Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 1 Queen Bed

Minibar, in-room safe, desk, soundproofing

Executive Room, 1 Queen Bed

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

Executive Room, 2 Single Beds

  • 32 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Double Bed, Tower

Minibar, in-room safe, desk, soundproofing

Room, 1 Double Bed, Tower

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

Junior Suite, 1 Bedroom

  • 38 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

Executive Suite, 1 King Bed

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Tower

40-inch LCD TV with satellite channels, TV, iPod dock

Suite, 1 King Bed, Tower

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Villa, 2 Bedrooms

Property amenity

Villa, 2 Bedrooms

  • 113 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed

View all photos for Villa, 3 Bedrooms

Property amenity

Villa, 3 Bedrooms

8.0 out of 10
Very good
(1 review)
  • 170 sq m
  • 3 bedrooms
  • Sleeps 6
  • 3 Double Beds

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About the area

Riyadh

With a stay at Sheraton Riyadh Hotel & Towers, you'll be centrally located in Riyadh, within a 10-minute drive of Riyadh International Convention and Exhibition Center and Al Batha Market. .This luxury hotel is 1.3 mi (2 km) from Riyadh Gallery Malik Fahad and 1.3 mi (2.1 km) from Souq Taibah.

What's nearby

  • King Fahd District Park - 14 min walk - 1.2 km
  • Dr. Sulaiman Al Habib Hospital - 17 min walk - 1.5 km
  • Riyadh Gallery Malik Fahad - 1 min drive - 1.4 km
  • Kingdom Centre - 2 min drive - 2.5 km
  • King Saud University - 2 min drive - 2.8 km

Getting around

  • Riyadh Station - 29 min drive
  • King Khaled Intl. Airport (RUH) - 26 min drive

Restaurants

  • ‪ROĀ Lounge روا لاونج - ‬3 min walk
  • ‪COMFY - ‬9 min walk
  • ‪Petite Cake - ‬3 min walk
  • ‪Al Bustan - ‬2 min walk
  • ‪Alma Hotel - ‬8 min walk

About this property

Sheraton Riyadh Hotel & Towers

Luxury hotel with a 24-hour fitness center and free valet parking
Sheraton Riyadh Hotel & Towers offers 193 air-conditioned accommodations with minibars and safes. 40-inch LCD televisions come with satellite channels. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a 24-hour fitness center.
Make yourself at home in one of the 193 air-conditioned rooms featuring iPod docking stations and minibars. 40-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature designer toiletries and bidets. Conveniences include phones, as well as safes and desks.
Enjoy a range of recreational amenities, including an indoor pool, a sauna, and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a hair salon.
Grab dinner at La Piazza, a restaurant that specializes in Italian cuisine. Dining is also available at the coffee shop/cafe, and 24-hour room service is provided. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-in, and complimentary newspapers in the lobby. Planning an event in Riyadh? This hotel has 10968 square feet (1019 square meters) of space consisting of a conference center and 5 meeting rooms. Free valet parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
La Piazza - This restaurant specializes in Italian cuisine and serves dinner only.
Al Bustan - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: SAR 115 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Al Bustan
  • La Piazza

Things to do

  • 24-hour gym
  • 24-hour pool access
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (10,968 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Front entrance ramp
  • Grab bar near toilet
  • Lift (110 centimetre wide door)
  • Raised toilet seat (37 centimetre high)
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 6 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with satellite channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately SAR 115 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 10011834

We should mention

Couples wishing to share a room must provide proof of marriage
24-hour pool access
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

This property has received its official star rating from Saudi Ministry of Tourism.

Property is also known as

Sheraton Riyadh Hotel & Towers
Sheraton Riyadh Towers
Sheraton Riyadh Hotel Towers
Sheraton Riyadh & Towers
Riyadh Sheraton
Sheraton Riyadh Hotel And Towers
Sheraton Riyadh Hotel & Towers Hotel
Sheraton Riyadh Hotel & Towers Riyadh
Sheraton Riyadh Hotel & Towers Hotel Riyadh

Sheraton Riyadh Hotel & Towers Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 90 out of 190 reviews
Rating 8 - Good. 62 out of 190 reviews
Rating 6 - Okay. 21 out of 190 reviews
Rating 4 - Poor. 10 out of 190 reviews
Rating 2 - Terrible. 7 out of 190 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

8/10 Good

Bdoor

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Property conditions wasn’t that good
Stayed 2 nights in Jan 2025

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities, room comfort
Renovations are required hotel room condition is poor ,, however, the hotel reception staff are friendly and cooperative
Stayed 2 nights in Jan 2025

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tamara

Stayed 3 nights in Nov 2024

10/10 Excellent

Bryn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Deborah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Kendric

Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Business traveller

Room type and refund request

Althıugh I have mistakenly selected smoking room, I asked for a non-smoking room while at the reception check-in. The gentleman said ok and told me that he have changed my room to a non-smoking room. However when I entered my room I realized it was a smoking room. My stay and sleep was awful and I asked for a refund during the check-out. However the reception could not manage this request. Also, cold water was not working and both sides of shower water was hot. I also informed the hotel about this and asked for a discount and refund.
Stayed 1 night in Jul 2024

8/10 Good

Omar

Stayed 2 nights in May 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024

2/10 Terrible

William Marian

Disliked: Property conditions & facilities
Location not good
Stayed 3 nights in May 2024

6/10 Okay

Addo

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was good, the Italian restaurant a little be expensive and not many options. Breakfast was ok
Stayed 3 nights in Feb 2024

8/10 Good

Ghadah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very nice, we enjoyed our time there
Stayed 2 nights in Feb 2024

2/10 Terrible

Abdulaziz

Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Salah

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and great staff.
Stayed 1 night in Oct 2023

6/10 Okay

Christian

Travelled with partner
Could of been better
Stayed 1 night in Aug 2023

6/10 Okay

SHOICHI

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
　　　　　

8/10 Good

Sylvain

Business traveller
Liked: Cleanliness, staff & service
Decent property in the center of Riyadh. Might need some refreshing to keep up with the requested price.
Stayed 1 night in Aug 2022

6/10 Okay

Reinhard

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Facility dated and not up to standard.
Stayed 5 nights in May 2022

10/10 Excellent

johan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, very good staff . The gym has the necessary equipment and is 24hrs
Stayed 2 nights in Mar 2022

10/10 Excellent

johan

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

2/10 Terrible

Bilal

Business traveller
Disliked: Staff & service, property conditions & facilities
This stay was booked for a business associate of mine and I filled the paperwork for taking care of the charges, the accommodation was already paid for, I filled a form with my details for the incidentals and reiterated that the guest was not charged for incidentals on checkout, disappointingly the guest was charged on check out. To add further insult to the matter, when the guest was checking out, she advised reception that this was paid for and showed a copy of the form and the staff member did not knew anything about it and said this form means nothing and the charges have not been paid for. The guest was in rush as she had to catch an early flight and this was at 2am in the morning, so did not bother to contact myself or argue with rather uninformed night receptionist and paid leaving embarrassed about the entire situation. I emailed my concerns to the reservations manager to no avail. Needless to say is that I was embarrassed about the whole situation despite all the efforts to get this organised. I am hoping that something will get done about it and someone will actually bother to look into this, as this what I would have expected from a reputable hotel as this.
Stayed 1 night in Jan 2022

8/10 Good

Moe

Liked: Staff & service, property conditions & facilities
pleasant staff and stay
Stayed 2 nights in Jan 2022

4/10 Poor

Houssam

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap breakfast

No parking available, worst variety of food for breakfast.
Stayed 2 nights in Jan 2022