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Quality Inn Tanglewood

2.5 star property

Photo gallery for Quality Inn Tanglewood

Exterior
Premium bedding, individually furnished, desk, blackout curtains
Reception
Lobby
Business centre

Reviews

7.2 out of 10
Good

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Parking included
  • Laundry

Explore the area

Map
3816 Franklin Rd Sw, Roanoke, VA, 24014
  • Tanglewood Mall
    ‪8 min walk‬
  • Carilion Roanoke Memorial Hospital
    ‪4 min drive‬
  • Berglund Center
    ‪6 min drive‬
  • Roanoke, VA (ROA-Roanoke Regional)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Premium bedding, individually furnished, desk, blackout curtains

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Roanoke

A stay at Quality Inn Tanglewood places you in the heart of Roanoke, a 4-minute drive from Carilion Roanoke Memorial Hospital and 6 minutes from Science Museum of Western Virginia. .This hotel is 4 mi (6.4 km) from Virginia Museum of Transportation and 4.2 mi (6.7 km) from Harrison Museum of African-American Culture.

What's nearby

  • Tanglewood Mall - 8 min walk - 0.7 km
  • Carilion Roanoke Memorial Hospital - 4 min drive - 3.6 km
  • Center in the Square - 6 min drive - 6.8 km
  • Berglund Center - 6 min drive - 7.6 km
  • Mill Mountain Star - 13 min drive - 9.1 km

Getting around

  • Roanoke Station - 9 min drive
  • Roanoke Regional Airport (ROA) - 12 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Chick-fil-A - ‬12 min walk
  • ‪Panera Bread - ‬16 min walk
  • ‪Five Guys - ‬12 min walk
  • ‪The Great 611 Steak Company - ‬4 min walk

About this property

Quality Inn Tanglewood

Hotel with free breakfast, in the vicinity of Carilion Roanoke Memorial Hospital
Quality Inn Tanglewood offers 58 air-conditioned accommodations, which are accessible via exterior corridors and feature coffee/tea makers and hair dryers. Each accommodation is individually furnished. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Roanoke hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness center.

Guests under 18 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 58 individually furnished guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Enjoy a satisfying meal at 611 Steak House serving guests of Quality Inn Tanglewood. A complimentary continental breakfast is included.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Free self parking is available onsite.
Guests are offered a complimentary continental breakfast.
611 Steak House - Onsite steakhouse.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast
  • Coffee and tea in common areas

Restaurants on site

  • 611 Steak House

Things to do

  • Gym

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Desk chair
  • Electrical adapters
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 40 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
Alcohol is not served at this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

Quality Inn Tanglewood
Quality Inn Tanglewood Roanoke
Quality Tanglewood
Quality Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke
Quality Inn Tanglewood Hotel
Quality Inn Tanglewood Roanoke
Quality Inn Tanglewood Hotel Roanoke

Quality Inn Tanglewood Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 100 out of 348 reviews
Rating 8 - Good. 118 out of 348 reviews
Rating 6 - Okay. 50 out of 348 reviews
Rating 4 - Poor. 40 out of 348 reviews
Rating 2 - Terrible. 40 out of 348 reviews

7.2/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lewis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible crooks

Horrible service after purchasing the room through hotels.com and were exhausted we arrived at the property and treated as some type of vagrants and were made to put a 100 dollar deposit for incidentals. Which tide up my cash flow for 7 days in which we needed to have just for insurance on our trip. Horrible service and were treated as vandals. I'm almost 50 and my wife tis 44. With two small children .
Stayed 1 night in Jan 2025

6/10 Okay

Ashley

Travelled with family and small children, Travelled with pets
Mold spots on shower ceiling. Super noisy right off highway. Front desk girl asleep every time I went in for continental breakfast. Bathroom lighting was so bad. Clean enough.
Stayed 2 nights in Jan 2025

10/10 Excellent

leo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very polite and efficient.
Stayed 1 night in Jan 2025

6/10 Okay

Darrell

Travelled with family, Business traveller
Disliked: Amenities
Hard to to get to.
Stayed 1 night in Jan 2025

2/10 Terrible

Mark

Travelled with family
Disliked: Staff & service, room comfort

Rude

The staff man are very rude toward to deaf (me and my husband are deaf) I tried to clarify to the man not to yell at us just please write down he continue yelling at us and hung up on me and tried to called again still no answers so I’m reporting to ADA and DOJ on that hotel for discrimination & disrespectful to us deaf
Stayed 4 nights in Dec 2024

2/10 Terrible

Makayla

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Place

It was a terrible experience. These are the rudest most disrespectful people I have ever encountered in my entire life. I would not recommend this place to anyone hands-down 100% worst hotel stay of my life. They do not accept Trans women there and will make it apparent to the point of harassment.
Stayed 2 nights in Dec 2024

8/10 Good

David

Stayed 1 night in Dec 2024

10/10 Excellent

Helen

Friendly front desk staff. Room was clean, well stocked. Comfortable bed. Need more light over sink. Few cosmetic issues(peeling paint), older building. Nothing to stop having a comfortable stay.
Stayed 5 nights in Dec 2024

2/10 Terrible

Maneto

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

DONALD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place off the beaten path

Nice clean room, very friendly and informative front desk. Some things in the room were broken or not functional; i.e. alarm clock, phone jack.
Stayed 1 night in Dec 2024

4/10 Poor

Debra

Travelled with family, Travelled with pets
Disliked: Property conditions & facilities
Had to leave the door open because of wet paint. So later theat flies and nets we had to het rid of. Expedia site said fog fee would be $15 and they charged $20 fee. Would not give me a credit, it was the NEVER EILL DTAY THEIR AGAIN. DO NOT RECOMMEND.principal oarrivarrived t
Stayed 2 nights in Nov 2024

4/10 Poor

Patrick

Disliked: Property conditions & facilities
Just not clean bathrooms
Stayed 1 night in Nov 2024

10/10 Excellent

Therese

Stayed 2 nights in Nov 2024

2/10 Terrible

Latasha

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

DENIS

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was a great size and the bed was comfortable (room 216 ) the sofa was disgustingly dirty and creepy, the bathroom was outdated with 2 shower heads that were damaged and sprayed everywhere. The location was ideal for our purpose but I wouldn’t return considering it requires upgrading

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simple and Sweet

Such a great spot to stop. Check in was super easy. The room was clean and super spacious. The bed was comfortable. We had a tub and a shower on our room which i thought was a nice touch. Check out was a breeze as well.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect bed for a quick stay!

Just a quick in and out way. Arrived after dark and was back on the road at sunrise. The bed was super comfortable, the area was quiet and I had a great next day, so no room for complaints!
Stayed 1 night in Aug 2024

8/10 Good

Abu

Liked: Staff & service, amenities
It was average. The room had a light not working properly. Everything else were ok in the room. The outside is not so clean.
Stayed 2 nights in Oct 2024

8/10 Good

Lisa

Liked: Staff & service, property conditions & facilities

A good option when driving the Parkway

Convenient location. Easy to access rooms. Very close to the Blue Ridge Parkway.
Stayed 1 night in Oct 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness
There was a clump of hair behind the toilet and hair in the shower
Stayed 1 night in Oct 2024

8/10 Good

Betty

Liked: Cleanliness, staff & service, property conditions & facilities
Good place overall
Stayed 2 nights in Oct 2024

6/10 Okay

Kimberly

Travelled with family and small children
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Front desk was friendly at check in, bed linens were clean and comfy. First room didnt have a working dead lock so they moved me to another, which I was thankful for because the back of the building where the first room was felt veey sketchy. Bathtub was stained (dirty?? Given there was hair in it) so i didnt shower even though the purpose of my one night stay was due to the power being out in my home because of the storms. There was also a small hole at the bottom of the room door due to decay. I didnt see it until the next morning when the sunlight came through. If i had not been exhausted and needing to get a toddler to sleep, I would have went elsewhere.
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Staff Great but this is a Motel

This is a motel--doors to rooms open to the parking area. I really prefer to stay away from this kind of property and would have booked elsewhere if I'd realized this. That said, the room itself was really nice. The king bed was very comfortable. And the room and bathroom were clean. The staff was very nice and handled a difficult check in ahead of me very professionally.
Stayed 1 night in Sep 2024

2/10 Terrible

Alima

Liked: Staff & service
Disliked: Cleanliness
The smell and the cleanliness could have been better
Stayed 2 nights in Aug 2024