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Hampton Inn & Suites Rochester Downtown

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hampton Inn & Suites Rochester Downtown

Terrace/patio
Lobby
Exterior
Lobby
Bar (on property)

Reviews

9.6 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Pool
    Pool
  • Bar
    Bar
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym

Explore the area

Map
101 South Union Street, Rochester, NY, 14607
  • Strong
    4 min walk
  • Park Avenue
    6 min walk
  • Manhattan Square Park and Ice Rink
    7 min walk
  • Rochester, NY (ROC-Greater Rochester Intl.)
    9 min drive

Room options

View all photos for Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

Living area

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio, 1 King Bed, Accessible (Roll-In Shower)

Bathroom

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible (Roll-In Shower)

Room

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar) | Living area

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave

Room, Multiple Beds, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room

Room, 2 Queen Beds, Refrigerator & Microwave

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

Room

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed, Accessible (Hearing)

Living area

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Room

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Room

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Bathroom

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing)

Room

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Hilton Garden Inn Rochester/University & Medical Center
Pool
Pet-friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (821)
The price is AU$470
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hilton Garden Inn Rochester/University & Medical Center

About the area

Rochester

With a stay at Hampton Inn & Suites Rochester Downtown in Rochester (Downtown Rochester), you'll be a 4-minute walk from Strong and within a 5-minute drive of University of Rochester. .This hotel is 8.2 mi (13.2 km) from Rochester Institute of Technology and 7.4 mi (11.9 km) from Lake Ontario.

What's nearby

  • Strong - 4 min walk - 0.4 km
  • Eastman School of Music - 11 min walk - 0.9 km
  • Rochester Riverside Convention Center - 15 min walk - 1.3 km
  • Blue Cross Arena - 16 min walk - 1.4 km
  • University of Rochester - 5 min drive - 3.9 km

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪Bill Gray's Strong Museum - ‬4 min walk
  • ‪Strangebird - ‬6 min walk
  • ‪Spot Coffee - ‬7 min walk
  • ‪Veneto Wood Fired Pizza & Pasta - ‬6 min walk
  • ‪Swan Dive - ‬5 min walk

About this property

Hampton Inn & Suites Rochester Downtown

Hotel with free parking, a short walk to Strong
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center.
At Hampton Inn & Suites Rochester Downtown, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
A roundtrip airport shuttle is complimentary (available on request).
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Property amenities

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Indoor pool

Guest services

  • 24-hour front desk

More

  • Designated smoking areas (fines apply)

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 246 out of 298 reviews" "
Rating 8 - Good. 39 out of 298 reviews" "
Rating 6 - Okay. 7 out of 298 reviews" "
Rating 4 - Poor. 5 out of 298 reviews" "
Rating 2 - Terrible. 1 out of 298 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great
Great stay. Lobby and Room were clean and well prepared. Parking lot was full when i arrived, about 9pm, but they share the parking garage across the street with the Play museum. It's just across the street, but i would recommend getting your bags to the room before you park. Good breakfast, nothing more than you would expect, but a lot of seating and options.
Stayed 1 night in Aug 2024

10/10 Excellent

Jason

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was outstanding. Helpful and attentive and super-friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Spot!
Amazing restaurant and bar in the lobby!
Stayed 1 night in Apr 2024

10/10 Excellent

Megan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for families when visiting the Strong Museum! Tanner was exceptional at check-in, sharing all important details about amenities and policies.
Stayed 1 night in Aug 2024

10/10 Excellent

Indhira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

Zvi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, beautiful property, excellent location
Stayed 2 nights in Aug 2024

8/10 Good

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel, we liked the breakfast, the location is great (close to lots of bar's and right next to the museum of play). The only thing that we did not like was the shower pressure - too light! The pool was ok, it was a little dark in the room. The gym was really nice. So this hotel is very nice except for the shower.
Stayed 3 nights in Aug 2024

10/10 Excellent

maureen

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed how close it was to the Strong museum. The hotel was clean and very comfortable to stay in.
Stayed 2 nights in Aug 2024

10/10 Excellent

Hailey

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice and clean
Stayed 1 night in Aug 2024

8/10 Good

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great location if visiting the strong museum. Very clean property most likely because it’s fairly new. Had an issue with toilet being clogged when we checked in but it was fixed quite quickly. Very spacious room. Great breakfast. Only complaint is that we were asked to vacate onsite parking, which was free, once we checked out even though we were staying in the area until later that afternoon.
Stayed 1 night in Aug 2024

10/10 Excellent

Shin Ji

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Shaun

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a nice surprise, a level above the usual Hampton In experience. We were particularly impressed with the hotel restaurant/lounge that was open late and had a great menu for late arriving guests. And the staff at both the front desk and in the lounge were great! The only negative at all is that this facility really, really needs a bigger parking lot.
Stayed 1 night in Aug 2024

10/10 Excellent

Yassin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful, clean and very nice design inside especially the hallway paint and the carpet, also the breakfast with more options to choose. The only suggestion is if they can start including halal food, it will be great, because those bacon and sausage are pork and not everyone eat pork.
Stayed 1 night in Aug 2024

10/10 Excellent

CHI HONG

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Safe's position is odd which is on a top shelf inside the bathroom. Not everyone at Concierge is good, depending on who you meet with. Breakfast quality is good. Swimming pool is too small and no changing room so you have to go back to your room with water dipping from your body. If you are going to Strong across the road this hotel is a no brainer.
Stayed 4 nights in Jul 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely property with so much to do around it. Great area and awesome for kids. Clean hotel and great staff. Free breakfast and clean pool! I would highly recommend!
Stayed 1 night in Aug 2024

10/10 Excellent

Valerie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel is beautiful, the decor and ambience are so nice. We tried to eat in the restaurant (Laila's). We waited at the first table right beside the bar, the bar tender could have spoken to us we were so close. He never said hi or offered us a drink. We waited twenty minutes the server kept walking by and never came over. We gave up and ended up in the bar across the street NerdVana where the service was amazing. We were so disappointed in the service at the bar and the restaurant. However, we loved the hotel and would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome stay
This Hampton Inn location might have been the best HI we've ever stayed in. It was clean, the pool was a bit cold though but that's the only minor complain we had. Our room was comfortable and great for a family of 4. There's a lot of cool things to do around the area.
Stayed 2 nights in Aug 2024

8/10 Good

Xiaomin

Liked: Staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was so friendly. The hotel was clean and quiet. The breakfast was good as well!
Stayed 1 night in Jul 2024

10/10 Excellent

Sara

Stayed 2 nights in May 2024

10/10 Excellent

Van

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay with my family when we visited June 2024. Modern hotel, clean amenities and complimentary breakfast was better than expected.
Stayed 2 nights in Jun 2024

10/10 Excellent

Tao

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Tiiu

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice new clean hotel, very convenient to the play museum. Breakfast was good for kids. I didn't love that the cleaning staff did not make our beds. It took 2 phone calls to get that done.
Stayed 2 nights in Jul 2024