Hampton Inn & Suites Rochester Downtown

2.5 star property

Photo gallery for Hampton Inn & Suites Rochester Downtown

Terrace/patio
Bar (on property)
Lobby
Lobby
Exterior

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
101 South Union Street, Rochester, NY, 14607
  • Strong
    ‪4 min walk‬
  • Park Avenue
    ‪6 min walk‬
  • Manhattan Square Park and Ice Rink
    ‪7 min walk‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪9 min drive‬

Room options

Studio, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed, Refrigerator & Microwave (Wet bar)

  • Sleeps 2
  • 1 King Bed

Room, Multiple Beds, Refrigerator & Microwave

  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

Room, 2 Queen Beds, Refrigerator & Microwave

  • City view
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Studio, 1 King Bed, Accessible (Hearing)

  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Rochester

With a stay at Hampton Inn & Suites Rochester Downtown in Rochester (Downtown Rochester), you'll be a 4-minute walk from Strong and within a 5-minute drive of University of Rochester. .This hotel is 8.2 mi (13.2 km) from Rochester Institute of Technology and 7.4 mi (11.9 km) from Lake Ontario.

What's nearby

  • Strong - 4 min walk
  • Eastman School of Music - 11 min walk
  • Rochester Riverside Convention Center - 15 min walk
  • Blue Cross Arena - 16 min walk
  • University of Rochester - 5 min drive

Getting around

  • Rochester Station - 2 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪Fattey Beer Company - ‬1 min walk
  • ‪Bill Gray's Strong Museum - ‬4 min walk
  • ‪Nerdvana Rochester - ‬1 min walk
  • ‪Strangebird - ‬6 min walk
  • ‪Spot Coffee - ‬7 min walk

About this property

Hampton Inn & Suites Rochester Downtown

Art Deco Rochester hotel in Downtown Rochester with free parking
Hampton Inn & Suites Rochester Downtown offers 126 air-conditioned accommodations with safes and hair dryers. 55-inch Smart televisions come with satellite channels and Netflix.

This Rochester hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms have hair dryers and toothbrushes and toothpaste. Conveniences include safes and irons/ironing boards, as well as phones with free local calls.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center.
At Hampton Inn & Suites Rochester Downtown, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge.
A roundtrip airport shuttle is complimentary (available on request).
Hampton Inn & Suites Rochester Downtown has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Free return airport shuttle from 7:00 AM to 11:00 PM
  • Airport shuttle on request

Food and drink

  • 1 restaurant
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free rollaway/extra beds
  • Indoor pool

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • Tile flooring in public areas

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free rollaway beds
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste

Entertainment

  • 55-inch smart TV
  • Netflix
  • Satellite channels
  • Streaming services

More

  • Free local calls
  • Free long-distance calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Restaurant dining guide
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per accommodation, per stay, plus a deposit of USD 75.00 per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Cribs (infant beds) are not available

Important information

Optional extras

  • Pet deposit: USD 75.00 per night
  • Pet fee: USD 75.00 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hampton & Suites Rochester
Hampton Inn & Suites Rochester Downtown Hotel
Hampton Inn & Suites Rochester Downtown Rochester
Hampton Inn & Suites Rochester Downtown Hotel Rochester

Hampton Inn & Suites Rochester Downtown Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 286 out of 347 reviews
Rating 8 - Good. 47 out of 347 reviews
Rating 6 - Okay. 8 out of 347 reviews
Rating 4 - Poor. 5 out of 347 reviews
Rating 2 - Terrible. 1 out of 347 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Sian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great hotel with a central location. The staff were very helpful and the room had everything we needed.
Stayed 2 nights in Nov 2024

10/10 Excellent

Andrea

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Kayla

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. 8/10 for us. Breakfast could have been warmer, and paper plates was new for a hotel for breakfast. Not worth a complaint. Staff is kind and accommodating. Bathroom could have been a touch cleaner with the shower head on the sprayer being very dirty to even look at, but the rest of the bathroom was clean and tidy. Would stay again to be able to walk to Fattey’s.
Stayed 1 night in Nov 2024

10/10 Excellent

Maria Agnes, Leander

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and we feel safe staying here for 6 days. I left my jewelry when we checked out. An hour after I called them that I left my jewelry, then they said they found it. I’m happy that the hotel cleaner was a great person. Thank you.
Stayed 6 nights in Oct 2024

10/10 Excellent

Lila, New York

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff, great food.
Stayed 1 night in Sep 2024

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Edward

Stayed 1 night in Oct 2024

8/10 Good

Albert

Liked: Cleanliness, amenities, property conditions & facilities
I enjoyed my stay at this hotel
Stayed 1 night in Oct 2024

8/10 Good

Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
walking distance to Strong Museum, delicious on-site restaurant and clean rooms, would return!
Stayed 2 nights in Oct 2024

10/10 Excellent

Global

Stayed 2 nights in Sep 2024

10/10 Excellent

Marie-Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Family friendly hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Lorisa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was hospitable over the phone and in person. The property was well kept and the front desk staff was responsive and helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at this hoyel whenever we're in Rochester. Best hotel in the area. Nice neighvorhood and convenient to a number of great places in the city for entertainment, dining, and shopping.
Stayed 1 night in Oct 2024

10/10 Excellent

Brittany

Stayed 1 night in Sep 2024

10/10 Excellent

Janet

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increase on site parking. There is a very small area and then the parking garage associated with the nearby museum was suggested -but it closes at 10 pm, after which you need to call hotel reception and ask them to call the garage to open up to let you in to either park or retrieve your car. That's NUTS!!
Stayed 2 nights in Sep 2024

10/10 Excellent

Diana, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean hotel that was convenient for the college (why i was visiting) and downtown. Right across the street from the Strong museum which was very cool to have a a view. Will look to stay again when in town visiting my daughter.
Stayed 3 nights in Sep 2024

10/10 Excellent

Kendall

Travelled with family
Liked: Amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Amii, BURLINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking and check in. Great area for families.
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Stayed 3 nights in Aug 2024

10/10 Excellent

Bob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of children because of the Museum of Play right there. Ask for a corner room to get away from the noise and get breakfast early.
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was brand new and in great condition. The service at the bar/restaurant was excellent and so was the food. The free morning breakfast was average but fine. The front desk staff was welcoming and friendly. The free airport shuttle was an added perk and worked well for me. I would stay here again when in the area.
Stayed 1 night in Sep 2024

8/10 Good

JOHNNY

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mandy

Stayed 1 night in Aug 2024