Red Roof Inn Rochester - Henrietta

2.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Red Roof Inn Rochester - Henrietta

Reception
Exterior
Free toiletries, towels, soap, shampoo
In-room safe, blackout curtains, free cots/infant beds, free WiFi
Laundry room

Reviews

5.4 out of 10

Popular amenities

  • Laundry
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
4820 W Henrietta Road, Henrietta, NY, 14467
  • Marketplace Mall
    ‪3 min drive‬
  • Fair and Expo Center
    ‪4 min drive‬
  • Monroe Community College
    ‪5 min drive‬
  • Rochester, NY (ROC-Greater Rochester Intl.)
    ‪12 min drive‬

Room options

Deluxe Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Superior Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed, Accessible (Roll-In Shower, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 1 King Bed (Larger Room, Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 2 Double Beds (Smoke Free)

  • 26 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room, 1 King Bed (Smoke Free)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Henrietta

With a stay at Red Roof Inn Rochester - Henrietta in Henrietta, you'll be within a 5-minute drive of Marketplace Mall and Veterans Memorial Park. .This hotel is 2.6 mi (4.1 km) from Fair and Expo Center and 3.1 mi (5 km) from Cinemark Movies 10.

What's nearby

  • Marketplace Mall - 3 min drive
  • Rochester Institute of Technology - 6 min drive
  • Tim Hortons Iceplex - 7 min drive
  • Strong Memorial Hospital - 9 min drive
  • University of Rochester - 10 min drive

Getting around

  • Rochester Station - 20 min drive
  • Greater Rochester Intl. Airport (ROC) - 12 min drive

Restaurants

  • ‪McDonald's - ‬4 min walk
  • ‪Starbucks - ‬4 min drive
  • ‪The Café & Market At Crossroads - ‬7 min drive
  • ‪Lasertron - ‬4 min drive
  • ‪Cracker Barrel - ‬4 min drive

About this property

Red Roof Inn Rochester - Henrietta

Hotel with free parking, near Veterans Memorial Park
Red Roof Inn Rochester - Henrietta offers 108 air-conditioned accommodations with safes and complimentary toiletries. Flat-screen televisions come with premium satellite channels and pay movies.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include complimentary local and long-distance calls (restrictions may apply). Housekeeping is provided daily.

Make yourself at home in one of the 108 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and blackout drapes/curtains, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee/tea in a common area

Family friendly

  • Free cots/infant beds
  • Laundry facilities

Conveniences

  • ATM/banking services
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Braille signage
  • No lift (single-level property)
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

More

  • Free local calls
  • Free long-distance calls
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 15 per pet, per night (maximum USD 105 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
4 total (up to 80 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Daily housekeeping is included for stays of 6 nights or less. Limited housekeeping is provided for stays of 7 nights or more.
Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Red Roof Inn Henrietta
Red Roof Inn Rochester
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester Hotel
Red Roof Inn Rochester Hotel Henrietta
Rochester Red Roof Inn
Red Roof Inn Rochester Henrietta Hotel Henrietta
Red Roof Inn Rochester Henrietta Motel
Red Roof Inn Rochester Motel
Henrietta Red Roof Inn
Red Roof Rochester Henrietta
Red Roof Inn Rochester Henrietta
Red Roof Inn Rochester - Henrietta Hotel
Red Roof Inn Rochester - Henrietta Henrietta
Red Roof Inn Rochester - Henrietta Hotel Henrietta

Red Roof Inn Rochester - Henrietta Reviews

Reviews

5.4
Rating 10 - Excellent. 178 out of 1005 reviews" "
Rating 8 - Good. 130 out of 1005 reviews" "
Rating 6 - Okay. 169 out of 1005 reviews" "
Rating 4 - Poor. 197 out of 1005 reviews" "
Rating 2 - Terrible. 331 out of 1005 reviews" "

5.0/10

Cleanliness

6.4/10

Staff & service

5.0/10

Amenities

4.8/10

Property conditions & facilities

5.6/10

Eco-friendliness

Reviews

2/10 Terrible

john

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nothing for your money
Left after 2 hours & went to another hotel. Tv wasn't working properly. They said whole place wasn't working. Guests beside visiting others & talking loud at our door.Don't visit in room as wanted to smoke.As more people visiting complained to front desk. She spoke to them but did no good. It was too terrible to stay. Contacted Hotels.com but they couldn't help. Room on loyalty points. Lost all those even though we complained to they right away. $25 to satisfy me. It didn't but too bad for me.Name signs on building & by road dark or not working. Hard to find the place. It is a place that is how it is NOT how it should be. If you don't care this is the place to go. Had used Red Roof in other state & was happy no problems. Did not expect this. Will not go there again.
Stayed 1 night in Oct 2024

6/10 Okay

Arthur

Business traveller
Liked: Amenities
Disliked: Cleanliness
Easy parking and is near restaurants.
Stayed 2 nights in Oct 2024

4/10 Poor

Roberta

Disliked: Cleanliness
Stayed 7 nights in Oct 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Will go back for another stay
Stayed 1 night in Oct 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet
Stayed 7 nights in Oct 2024

2/10 Terrible

Felicia

This property is bad and the rooms smell terrible and it need to be updated everything is old and bad it’s a lot of traffic with certain people
Stayed 1 night in Oct 2024

10/10 Excellent

Ashley

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love the owners super nice and always greeted with a smile
Stayed 1 night in Oct 2024

4/10 Poor

Todd

Disliked: Cleanliness, property conditions & facilities
If I could upload a pic of the inside of the in-room coffee maker, I would think the Health Department would shut them down. Thick with MOLD spores, horrendous.
Stayed 2 nights in Oct 2024

8/10 Good

Holli

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Stayed 1 night in Oct 2024

4/10 Poor

Sharon

Stayed 2 nights in Oct 2024

6/10 Okay

Erin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If you’re looking for a “cheap” stay, nothing fancy, no other options, this place is fine for just a place to sleep. I knew what I was getting…That being said, the room I was provided was quite dirty, could tell the hard floor had not been mopped in a while. Towels were small, I suggest bringing your own pillow as the ones provided are not nice under the pillow case. It was a place to stay, but the property really needs to be cleaned and upgraded.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gerard

Stayed 2 nights in Oct 2024

2/10 Terrible

Cathy

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There are bed bugs!! NO hot water! A gap iver the door that a shower towel couldn't fill.TV didnt work correctly. NO clock in the room. Paint splatter on the light fixtures o er the bed. Heater had broken vent pieces. Staff disnt even care & was confused when I checked out TWO days early!! Ulterly DISGUSTING!
Stayed 4 nights in Oct 2024

2/10 Terrible

Dale

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The sheets and comforter were stained, the light shade has mold on it! The ceiling has food thrown on it. the room stunk like cigarette smoke and so many other things. i would not recommend anyone to stay there!!
Stayed 2 nights in Oct 2024

2/10 Terrible

Vaxi

Stayed 1 night in Oct 2024

2/10 Terrible

Melissa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were no rooms available when I arrived even though I had booked on Expedia and was still showing booked. The staff were not helpful and just walked away.
Stayed 1 night in Oct 2024

10/10 Excellent

Marilitza

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love it
Stayed 6 nights in Oct 2024

8/10 Good

Michael

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, especially for the price!
I love RRInn. The room itself was very clean and the bed comfortable. My only negative is the bathroom. The toilet seat was falling off, the toilet was not secured to the floor and the tub had some mold. It seems that the main room had been updated and that they just haven’t gotten to the bathroom yet.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mary

Stayed 7 nights in Sep 2024

8/10 Good

SUSAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Desiree

Stayed 1 night in Sep 2024

8/10 Good

sheyoshi

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

BROCK

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Mary

Liked: Staff & service
Shampoo dispenser not filled with correctly TV not working properly Floor seemed dirty Toilet would not flush properly But people in office were very friendly and nice
Stayed 1 night in Oct 2024