Residence Inn by Marriott Rochester Henrietta

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Residence Inn by Marriott Rochester Henrietta

Exterior
Indoor pool
Exterior
Fridge, microwave, stovetop, dishwasher
Lobby lounge

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Housekeeping
    Housekeeping
  • Breakfast included
    Breakfast included
  • Pool
    Pool
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry

Explore the area

Map
1300 Jefferson Rd, Rochester, NY, 14623
  • Marketplace Mall
    3 min drive
  • Tim Hortons Iceplex
    4 min drive
  • Monroe Community College
    5 min drive
  • Rochester, NY (ROC-Greater Rochester Intl.)
    9 min drive

Room options

Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Accessible, Tub)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 6
  • 2 Double Beds

Suite, 1 Bedroom (Mobility Accessible, Roll-in Shower)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • 44.6 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 1 King Bed with Sofa bed (Mobility/Hearing Access, Roll-in Shwr)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • 71 sq m
  • Sleeps 6
  • 2 Double Beds

Suite, 2 Bedrooms (Mobility/Hearing Accessible, Tub)

  • 71 sq m
  • Sleeps 6
  • 2 Double Beds

Similar properties

About the area

Rochester

Located in Rochester, Residence Inn by Marriott Rochester Henrietta is in the business district, within a 5-minute drive of Marketplace Mall and Tim Hortons Iceplex. .This hotel is 6.1 mi (9.7 km) from George Eastman Museum and 6.7 mi (10.8 km) from Strong.

What's nearby

  • Marketplace Mall - 3 min drive - 2.9 km
  • Tim Hortons Iceplex - 4 min drive - 3.3 km
  • Monroe Community College - 5 min drive - 6.0 km
  • University of Rochester - 7 min drive - 6.4 km
  • Strong - 10 min drive - 10.8 km

Getting around

  • Rochester Station - 14 min drive
  • Greater Rochester Intl. Airport (ROC) - 9 min drive

Restaurants

  • ‪McDonald's - ‬2 min drive
  • ‪Dairy Queen - ‬14 min walk
  • ‪McDonald's - ‬2 min drive
  • ‪Taco Bell - ‬18 min walk
  • ‪Tully's Good Times - ‬9 min walk

About this property

Residence Inn by Marriott Rochester Henrietta

Hotel with free breakfast, near Marketplace Mall
Residence Inn by Marriott Rochester Henrietta offers 139 accommodations with safes and coffee/tea makers. Accommodations have separate sitting areas and are furnished with queen sofa beds. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Kitchens offer refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include complimentary toiletries and hair dryers.

This Rochester hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 139 guestrooms, featuring kitchens with refrigerators and stovetops. Your bed comes with premium bedding, and all rooms are furnished with queen sofa beds. Wired and wireless internet access is complimentary, and Smart televisions with cable programming provide entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Don't miss out on recreational opportunities including an indoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, a fireplace in the lobby, and barbecue grills.
Grab a bite from the snack bar/deli serving guests of Residence Inn by Marriott Rochester Henrietta. Mingle with other guests at the complimentary reception, held on select days. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Manager's reception (select days)
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Kitchen
  • Laundry facilities
  • Microwave
  • Fridge
  • Separate dining area
  • Separate living room
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Grab bar in bath
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Transfer shower
  • Visual fire alarm
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in reception
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Queen sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Netflix
  • Premium channels
  • Smart TV

Food and drink

  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Kitchen
  • Microwave
  • Fridge
  • Stovetop

More

  • Desk
  • Desk chair
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Recycling
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: USD 125 per accommodation, per stay (maximum USD 142.50 per stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests checking in with a pet must contact the hotel in advance to notify the hotel. Failure to do so will result in an extra charge.

We should mention

Pool access available from 6:00 AM to 10:00 PM
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Henrietta
Residence Inn Marriott Henrietta Hotel
Residence Inn Marriott Henrietta Hotel Rochester
Residence Inn Marriott Rochester Henrietta Aparthotel
Residence Inn Marriott Henrietta Aparthotel
Residence Inn Marriott Rochester Henrietta
Residence Inn Marriott Henrietta
Residence Inn Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Hotel
Residence Inn by Marriott Rochester Henrietta Rochester
Residence Inn by Marriott Rochester Henrietta Hotel Rochester

Residence Inn by Marriott Rochester Henrietta Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 338 out of 510 reviews" "
Rating 8 - Good. 125 out of 510 reviews" "
Rating 6 - Okay. 25 out of 510 reviews" "
Rating 4 - Poor. 11 out of 510 reviews" "
Rating 2 - Terrible. 11 out of 510 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very convenient, clean and the staff is super friendly, especially Allison, who I have seen there over the last few years. Highly recommend.
Stayed 7 nights in Aug 2024

10/10 Excellent

Litza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was super nice and responsive! Thanks for a lovely stay!!
Stayed 3 nights in Aug 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Gratus

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spacious rooms that were very clean. Kitchen had all the amenities that you could ask for. Breakfast was great as well with a lot of indoor and outdoor seating options. Staff were very friendly and helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Cinquez

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Amenities
Loved it
Stayed 4 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Grace

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very thin walls. We could hear everything that went on next door to us, including the barking of their dog.
Stayed 1 night in Jun 2024

10/10 Excellent

stephanie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to strong museum.
Stayed 2 nights in Mar 2024

6/10 Okay

Victoria

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Lan

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay, 9 out if 10
Overall, perfect stay, House keeping isnt the best, Servicing is amazing, Staff are the best in the area, Confy over all, BUT blackout curtains not efective, light all inside, that the only part I didnt like.
Stayed 4 nights in May 2024

10/10 Excellent

Chaohong

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Spacious and clean. Very happy with the stay.
Stayed 1 night in Jun 2024

10/10 Excellent

Michele

Stayed 3 nights in May 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So nice and clean and quiet. Staff amazing.
Stayed 1 night in May 2024

10/10 Excellent

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities
I really enjoyed my staying, I love the staff and the services
Stayed 1 night in May 2024

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Cheryl, Pittsford

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean. The breakfast was good. the staff was friendly.
Stayed 1 night in Apr 2024

10/10 Excellent

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
Y
Stayed 2 nights in Apr 2024

8/10 Good

Tammy

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The hotel was overall very nice. Breakfast was good, the kids wished there were home fries! Also the waffle was good but a little too sweet. The room was great (the one bedroom was great, kids could go to sleep with the door closed while the adults hung out in the tv area). The only thing is, the shower tub and curtain had mildew!
Stayed 2 nights in Apr 2024

10/10 Excellent

Stacey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful and the staff excellent. Breakfast had plenty of variety and was well-attended.
Stayed 2 nights in Apr 2024

8/10 Good

Dan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
It was good for the price. Check-in was great. Alison was very friendly. Location is close to a ton of restaurants and shopping. Highway is close also. The towels were pretty bad, like the thickness of a cleaning rag. Also, there are zero usb ports. Seriously. It's 2024.
Stayed 1 night in Apr 2024

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received an upgrade when our room wasn't handicap accessible as requested for my elderly mother. We got additional pillows for her too. So courteous, so kind!
Stayed 2 nights in Mar 2024

10/10 Excellent

Zoe

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A homey experience
Terrific experience from check-in to check-out. I had the same hotel staff for both (Holden) and he was very accommodating with bottles of water at check-in and letting me get back into my room when I forgot something after I turned in my keys. I had a lovely suite that faced the back of the hotel. There was a basketball court with an incredibly bright light facing my window so thankfully the curtains were decently light tight. I was there for 5 nights and worked remotely from my room. The desk was perfect and the desk chair quite comfortable. Internet worked great for my purposes. The climate control worked well and wasn’t super loud like at some hotels. I didn’t need housekeeping services and they respected the “I’m all set” sign. Hotel was pretty quiet at night and is in a location close to everything. The only thing that bothered me on a sensory level (but isn’t worth removing a star) is there was some kind of air freshener scent that permeated the room for the duration of the stay. If my spouse had been with me, it might have been a problem but that would be my only suggestion is to reconsider using them. Otherwise a 10/10 experience and will stay here again!
Stayed 5 nights in Mar 2024

10/10 Excellent

Sanjay

Stayed 4 nights in Mar 2024

8/10 Good

Amy, RIVER FALLS

Liked: Cleanliness, staff & service
Loud music playing late at night in room under mine
Stayed 3 nights in Mar 2024