Check-in was done by kiosk/zoom, it was hard to hear and understand what was being said. Elevator, multiple ice machines, pool and gym were not working or open. You can hear everything, even from several rooms down. Floors were dirty, with gum residue and staining on tile floor. Clean towels were stained and had hair trapped in them. I would not recommend this hotel unless you are very desperate for a roof over your head. Also there are no Do Not Disturb signs, so be ready to have your door pounded on in the morning.