great and honest staff who provide you with maps, directions, tips how to move around the city, rooms has themes and names *Cute!* we got Aqua nice and clean room, but rather than an hotel is an appartment on the second floor of the building wich you need access from inside or keys,, and staff is only available few hours on the morning, then you are on you own, nothing wrong with the place is just a different experience than staying in a hotel