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Hotel Ciao

1.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Ciao

Superior Double or Twin Room
Exterior
Exterior
Exterior
Hair dryer, soap, shampoo, toilet paper

Reviews

7.8 out of 10

Good

Popular amenities

  • Room service
  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

Map
Via Marsala 96B, Rome, RM, 185
  • University of Roma-La Sapienza
    9 min walk
  • Teatro dell'Opera di Roma
    12 min walk
  • Via Nazionale
    12 min walk
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    44 min drive

Room options

View all photos for Classic Triple Room

Classic Triple Room

Classic Triple Room

  • 23 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Classic Single Room

Classic Single Room

Classic Single Room

  • 11 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room, Shared Bathroom

Down duvets, in-room safe, desk, laptop workspace

Double Room, Shared Bathroom

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Classic Quadruple Room

Down duvets, in-room safe, desk, laptop workspace

Classic Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Classic Double Room

Classic Double Room

Classic Double Room

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Triple Room

Superior Triple Room

Superior Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed

View all photos for Superior Double or Twin Room

Superior Double or Twin Room

Superior Double or Twin Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Single Room

Deluxe Single Room

Deluxe Single Room

  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Deluxe Triple Room

Deluxe Triple Room

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

  • Sleeps 2
  • 1 Double Bed

Similar properties

Reception

Hotel Madison

Pet-friendly
Free WiFi
Air conditioning
Breakfast available
3.7 out of 5, Good, (1117)
The price is AU$131
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Hotel Madison

About the area

Rome

With a stay at Hotel Ciao, you'll be centrally located in Rome, within a 5-minute drive of Colosseum and Spanish Steps. .This hotel is 1.9 mi (3.1 km) from Piazza di Spagna and 2.2 mi (3.6 km) from Trevi Fountain.

What's nearby

  • Via Veneto - 19 min walk - 1.6 km
  • Colosseum - 4 min drive - 2.8 km
  • Spanish Steps - 5 min drive - 3.1 km
  • Trevi Fountain - 6 min drive - 3.7 km
  • Pantheon - 6 min drive - 3.8 km

Getting around

  • Termini Tram Stop - 6 min walk
  • Rome Termini Station - 7 min walk
  • Ciampino Airport (CIA) - 34 min drive

Restaurants

  • ‪Bar Trombetta - ‬2 min walk
  • ‪Antica Focacceria San Francesco - ‬4 min walk
  • ‪Hokkaido - ‬1 min walk
  • ‪Binario Zero Caffè - ‬2 min walk
  • ‪La Crostaceria - ‬3 min walk

About this property

Hotel Ciao

Hotel connected to the convention center in Rome City Centre
Hotel Ciao offers 15 air-conditioned accommodations with safes and hair dryers. Beds feature down comforters. Televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Make yourself at home in one of the 15 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include safes and desks, and housekeeping is provided daily.
Make use of convenient amenities, which include complimentary wireless internet access and concierge services.
Take advantage of the hotel's room service.
Featured amenities include multilingual staff, luggage storage, and a safe deposit box at the front desk.
Room service is available.

Languages

English, Filipino, Italian, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Room service available

Family friendly

  • Mini-fridge

Conveniences

  • Lift
  • Front-desk safe

Guest services

  • Concierge services
  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 59
  • 13 steps to reach property
  • Tile flooring in public areas
  • Well-lit path to entrance

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet
  • Heating

Bathroom

  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Mini fridge

More

  • Desk
  • Desk chair
  • Laptop-friendly workspace
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 9:00 PM
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 9:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 15 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 10 nights. This tax does not apply to children under 10 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a first aid kit

We should mention

All guests, including children, must be present at check-in and show their government-issued photo ID card or passport
Cash transactions at this property cannot exceed EUR 5000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Ciao Hotel
Ciao Rome
Hotel Ciao
Hotel Ciao Rome
Hotel Ciao Rome
Hotel Ciao Hotel
Hotel Ciao Hotel Rome

Hotel Ciao Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 32 out of 106 reviews" "
Rating 8 - Good. 41 out of 106 reviews" "
Rating 6 - Okay. 22 out of 106 reviews" "
Rating 4 - Poor. 6 out of 106 reviews" "
Rating 2 - Terrible. 5 out of 106 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Abigail

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 stay!
This hotel was amazing! Highly recommend! It has a good location next to Termini station, making getting to and from the airport easy as we did not need to lug our suitcases around Rome. Rooms come with a fridge and safe which are included in the brilliant booking. Air con was marvellous, especially coming in from walking around all day! The hotel staff were wonderful and so friendly, helped us with key information about Rome and gave us recommendations. Could not recommend it anymore.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ralph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Ciao was right in the heart of Rome. Everything is close by within walking distance from dining, shopping and also the main attractions.
Stayed 2 nights in Jun 2024

10/10 Excellent

Stephen

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful. Enjoyed our stay.
Stayed 2 nights in May 2024

10/10 Excellent

SHUMAINE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Staff was very nice and helpful.
Stayed 4 nights in May 2024

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Our hotel Ciao experience was very good. We were greeted and welcomed in such a lovely manner! Our room was spacious and clean. As was our bathroom. It felt safe and was quiet for the duration of our stay. Being across from the Roma Termini was so helpful and the staff were incredibly helpful in helping us plan our day in Rome. Our vouchers for a traditional Italian breakfast were very much appreciated and the dinner recommendations and reservations were excellent! The property may only be one star - but the staff are five stars for sure!!! Would definitely recommend for the budget conscious traveler.
Stayed 2 nights in Apr 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great communication and easy check in
Stayed 1 night in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff… clean rooms and great location….
Stayed 1 night in Oct 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
A good simple "base camp" for the traveler who just needs somewhere to rest and recuperate after a long day's exploring. It's clean, has good internet, and the location across from the central terminal could not be more convenient. Also, the staff was all very cordial and helpful. It's not fancy, but I liked it. recommended.
Stayed 6 nights in Apr 2023

8/10 Good

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hosts were very friendly and the housekeeping is excellent. The beds were comfortable and the location is convenient. It is not the fault of the place that the Italian government is so inept they can't manage trash and homelessness near the train station. The area is FILTHY, garbage and human waste all over the streets. There are homeless people screaming outside the building almost all day and all night long.

8/10 Good

Sara

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Aug 2022

10/10 Excellent

Sophia

Stayed 1 night in Jun 2022

4/10 Poor

MICHELLE

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Hotel Ciao is centrally located near the train station which is why I booked it. Looking at the photos of the rooms online did not match the room I received, which was very outdated and in need of repairs. The room I stayed in was the "triple" room. The bathroom shower did not drain so I had to turn off the water every 30 seconds and wait a few min before turning it back on. The shower curtain nearly touched the toilet, so you can visualize how small the bathroom was. Pretty inconvenient, as the floor was wet where one would put their feet to use the toilet. The staff members were nice and provided a voucher for a croissant and coffee at a nearby coffee shop which was appreciated. And they were flexible with check-out to be between 10 and 11AM which also was nice as it allowed for more time to explore. PROS: nice staff, good location, cafe voucher, clean room. CONS: outdated rooms, expensive for 1-star hotel ($200 CAD), issues with bathroom. Overall, I think you can find a better hotel for a similar price.
Stayed 1 night in May 2022

6/10 Okay

Carlo

Travelled with family, Travelled with group
Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were so helpful and friendly rooms were basic but clean and spacious with really good air con i would higy recomend them only down side is reception location is awkard
Stayed 4 nights in Sep 2019

10/10 Excellent

Vilmari, PR

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very centric and it’s in front of the train. Pharmacies, restaurants and shops in just a minutes.
Stayed 6 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 20 nights in Oct 2018

8/10 Good

Trond Olav Lund

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Nirev

Liked: Cleanliness, staff & service
Disliked: Room comfort
Just ok
Pros: - very friendly staff running the hotel and also very helpful - location is central and walking distance to Rome city Centre - ensuite bathroom - close to termini - for those who have early morning trains Cons: - I was told location can be dangerous as too many pickpockets and homeless people around termini. I never encountered any problems though - room is tiny and a bit claustrophobic - bathroom shower area is very tiny and no place to keep your soap/shampoo, etc - toiletries = 1 packet of shower gel - there is no sign of hotel ciao at all. So if you hadn’t read the reviews and didnt know that you need to register at hote luciani, you will never find hotel ciao - what they didn’t tell you - hotel Luciani is on the first floor and there is no lift. So if you are a solo traveler, you will have to haul your bags up to check in. Not a big deal for me, but may be for many. Overall: - very basic rooms, cannot be considered a hotel. Not really cheap considered what you are getting but then again, Rome ain’t cheap! :)
Stayed 4 nights in Oct 2017

6/10 Okay

Verified traveller

Liked: Staff & service
Convenience but not good
Not in the original hotel and a poor shower. Just a place for a short stay if you need a hotel just next to the train station.
Stayed 1 night in Jun 2017

8/10 Good

traveling mom, Nevada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
"When in Rome"
Hotel Ciao is adjacent to Roma Termini and thus has immediate access to public transportation. It was super easy to find, the staff is multi-lingual, and our rooms were kept tidy. I would stay here again.
Stayed 3 nights in Jun 2017

10/10 Excellent

young

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and quiet enen though close to termini station for 2 min to walk. It was convience to trip other city. But you need to check in different location where close to walk.

4/10 Poor

Saura, Mumbai India

Disliked: Cleanliness, staff & service, room comfort
Not a good place to stay. It is dirty and they levy heavy taxes.

10/10 Excellent

Tomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ett litet fräscht hotell med bra läge och personal
Ett hotell med lågt pris, bra läge, fina rum. Kyl och ac som fungerande bra. Läget nära centralstationen Termini gjorde att vi lätt kunde ta os till olika platser i Rom. Personalen var mycket hjälpsamma och trevliga.
Stayed 3 nights in Aug 2024

6/10 Okay

Eduardo Antonio

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It is a good optioon for a quick stay in Rome, but it is not luxury at all. Termini area is sketchy at night, so be careful. Nothing bad happened to me, but just be safe. Its price is unbeatble, tho
Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Fernanda

Stayed 5 nights in Jul 2024