6/10 Okay
Teresa
Travelled with family
4 Sept 2024
Liked: Cleanliness
We had breakfast included…Ordered room service while being charged 10euro extra and it could only be the Continental Breakfast. We ordered OJ and were charged 8euro each. I asked him to take it back. He did not…so I had a sip. He came back to pick up the OJ later and to credit us. Seriously?? Couldn’t he have just left the OJ?The next day we went to breakfast and had everything including. The GlutenFree pieces were dated 3/11/24 and the croissant was inedible. Our phone did not work! The wine at the Rooftop Bar was $25 each for a small pour! The people at the front desk had an attitude…..We were told that we would have twin beds when we got there….That never happened! We were told we would be supplied water in our room. We had to ask for that! The WiFi did not work for us!! Beautiful Hotel in a nice area…..but we were disappointed!!
Teresa
Stayed 2 nights in Aug 2024