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Sutton Place Hotel

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Sutton Place Hotel

Individually decorated, individually furnished, desk, iron/ironing board
Terrace/patio
Exterior
Studio Suite
Reception

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Air conditioning
  • Housekeeping
  • Laundry

Explore the area

Map
25 Old Street, Roseau
  • Bayfront Ferry Terminal
    2 min walk
  • Roseau Public Market
    3 min walk
  • Dominica Museum
    3 min walk
  • Roseau (DCF-Canefield)
    11 min drive

Room options

View all photos for Studio Suite

Studio Suite

Studio Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room

Standard Room

Standard Room

  • Sleeps 2
  • 1 Queen Bed

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includes taxes & fees
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About the area

Roseau

Sutton Place Hotel is in the heart of Roseau, within a 5-minute walk of Roseau Public Market and Dominica Museum. .This hotel is 0.4 mi (0.7 km) from Dominica Botanical Gardens and 0.4 mi (0.7 km) from Windsor Park.

What's nearby

  • Bayfront Ferry Terminal - 2 min walk - 0.2 km
  • Roseau Public Market - 3 min walk - 0.3 km
  • Dominica Museum - 3 min walk - 0.3 km
  • Dominica Botanical Gardens - 7 min walk - 0.7 km
  • Windsor Park - 8 min walk - 0.7 km

Getting around

  • Marigot (DOM-Douglas - Charles) - 67 min drive

Restaurants

  • ‪KFC - ‬3 min walk
  • ‪Davo's Grocery & Bar - ‬3 min walk
  • ‪Ma Boyd's Bar - ‬20 min walk
  • ‪Patty Shack - ‬3 min walk
  • ‪Evergreen Hotel - ‬3 min drive

About this property

Sutton Place Hotel

Hotel with a coffee shop, steps from Roseau Public Market
Sutton Place Hotel offers 8 accommodations with complimentary bottled water and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Roseau hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Stay in one of 8 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and complimentary bottled water.
This hotel has 3 floors in 1 building and offers bellhop services. Amenities include designated smoking areas.
Satisfy your appetite at the hotel's coffee shop/cafe, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Local cuisine breakfasts are served on weekdays from 8:00 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.
Local cuisine breakfasts are available for a surcharge between 8:00 AM and 10:30 AM on weekdays.
A complimentary grocery shopping service is offered and room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Limited on-site parking
  • On-site parking includes off-street options

Food and drink

  • Local cuisine breakfast available for a fee weekdays 8:00 AM–10:30 AM: XCD 20-50 for adults and XCD 20-50 for children
  • 1 coffee shop/cafe
  • 1 bar
  • Room service available

Conveniences

  • Front-desk safe

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Free food shopping service
  • Front desk (limited hours)
  • Luggage storage
  • Porter/bellhop
  • Turndown service

Outdoors

  • Nature reserve

Accessibility

  • This property does not have any lifts

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Free bottled water

More

  • Desk
  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Phone
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: XCD 108.40

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately XCD 20 to 50 for adults, and XCD 20 to 50 for children
  • Late check-out fee: XCD 108.40 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Sutton Place Hotel Roseau
Sutton Place Roseau
Sutton Place Hotel Hotel
Sutton Place Hotel Roseau
Sutton Place Hotel Hotel Roseau

Sutton Place Hotel Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 4 out of 23 reviews" "
Rating 8 - Good. 11 out of 23 reviews" "
Rating 6 - Okay. 3 out of 23 reviews" "
Rating 4 - Poor. 4 out of 23 reviews" "
Rating 2 - Terrible. 1 out of 23 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Stacy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 1 night in Aug 2024

8/10 Good

Christina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Mar 2024

8/10 Good

Willifred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property needs to place a luggage lift or elevator on the floors.
Stayed 2 nights in Sep 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience with Sutton place. We got there and they had no reservations for us and had us calling all over try to get a place to stay. Expedia confirmed my reservation. Had no problems with airline or car rental. They over booked and couldn’t help us.
Stayed 6 nights in Jul 2019

6/10 Okay

K, Brooklyn, New York

Liked: Staff & service, room comfort
Right in the middle of Roseau!
We enjoyed our stay at Sutton Place. Our suite came complete with a full kitchen, utensils, hotplate, microwave and fridge included. There were also 2 stools that came in handy for entertaining company. The bathroom was clean with plenty of hot water. As per our request, there was a playpen ready for our young son to sleep in. The staff is excellent. Friendly and willing to satisfy every request. WiFi was pretty good. The complimentary breakfast consisted of toast, cereal, coffee and jam. We always arrived too late for the fresh fruit. Other breakfast options are available for a nominal fee. Our only complaint is the noise! There is a lounge right in their cellar which made it difficult to sleep at times. Of course my son had no issues sleeping right through it. The town comes alive pretty early in the morning. This was my first of hopefully many stays with Sutton Place. You get more space for your buck compared to other local hotels.

8/10 Good

George

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Premium parking and good service attituude.
We arrived in Roseau 2 days before our stay at Sutton Place and we popped in there just to confirm our reservation and they said they had us down and our room would be ready when we were. We got back to Roseau after 21:00 and they had us park right in front on the front door and they had a security guard on duty. The girl at the front desk was very nice and she escorted us to our room. The next morning she was there to help us get what we needed for breakfast. All in all it was a nice experience, actually better than our hotel in Fort de France.

8/10 Good

Milaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central, comfortable and clean
We were quite satisfied with our stay at Sutton Place. First, upon arrival at the hotel, we had to cancel our 3rd night, because our flight schedule had changed. They cancelled our 3rd night without charging us a cancellation fee, which we greatly appreciated. The WiFi worked well, the room was clean and comfortable, and the front desk lady was nice and helped us book our taxi for our tracking expedition. Although everything is closed on Sundays, there is a grocery stores and a few restaurants at walking distance from the hotel. The included continental breakfast was disappointing however. The only food available was toasts with butter or marmalade, or Special K cereals. More options would have been nice (e.g. muffins, croissants, peanut butter, fruits, etc.). Also, note that room #4 does NOT have a hairdryer for some reasons.

4/10 Poor

Verified traveller

Liked: Cleanliness, room comfort
Disliked: Staff & service
Sutton Place? ... You decide!
When we booked a two bedroom suite we did not expect 1 room with two beds. As a result had to share a room with my parents at my mature age not ideal. Only two members of staff on reception actually provided good customer service. The breakfast buffet was limited and as things ran out during the week things were not replenished. There was one particular Carib young lady at reception who were a breath of fresh air if not for her our stay would have been tainted.

6/10 Okay

Manuel, Canada

Liked: Staff & service
Disliked: Property conditions & facilities
Not Staying Again
Sutton Place Hotel is an old hotel that could use improvement. The only good thing about our stay was the staff and the restaurant on the ground floor. The building itself could need a refurbishment. The rug on the stairs had seen better days. What made our experience worse is the bar located on the basement of the building which was open on certain days until past 12 Midnight. Some of the walls need to be doubled. Anyone shouting in the street can be heard clearly.

10/10 Excellent

TATSUYA

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Jul 2024

10/10 Excellent

Per

Stayed 1 night in Dec 2023

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
The hotel is in the middle off the town. Noice and peoples talk on the street can be heared directly into the room at the front off the hotel. They claims to have breakfast,but the dinner hall has been closed since Maria in 2017. Breakfast is toast, with either butter or jam. And instant coffee on first floor.
Stayed 2 nights in Jul 2018

4/10 Poor

Traveller, Germany

Liked: Cleanliness
Extrem laute Musik bis 4 Uhr nachts
Bis 4 Uhr nachts Musik in der Lautstärke einer Discothek. Schlaf völlig unmöglich. Eine Zumutung. Hotel war ansonsten in Ordnung. Sehr zentral gelegen.
Stayed 1 night in Jun 2017

8/10 Good

Sune, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sentralt midt i byen
Vi bodde her en att på gjennomreise. Et gjennomsnittlig Hotel som absolutt er verdt prisen. Stort rom med trivelig betjening og veldig sentralt hvis du vil bo i byen. Har en bråkete disco i kjelleren som stengte midnatt.

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Week end à SUTTON PLACE dominique
Le niveau de prestation attendu ne correspond pas au tarif payé avec petit déjeuner. C'est très chère pour ce que c'est. Le petit déjeûner n'est pas satisfaisant pour le prix.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Un petit Hotel dans maison coloniale en ville
Une nuit dans cet Hotel appartement ma fois très central dans le quartier français de roseau petit déjeuner continental compris Personne n'aimant pas le bruit s'abstenir car isolation inexistante au coeur d'une ville animée le week end sinon grand espace dans l'appartement accueil chaleureux

10/10 Excellent

AI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Frederique, Marseille

Liked: Cleanliness
Hotel moyen, bruyant et cher.
Cet hôtel est tout juste moyen, et cher pour ce qu'il propose. Certes la chambre était grande, mais les fenêtres fermaient mal et a Roseau il y a de la musique dans la rue le vendredi et samedi soir jusqu’à 4h du matin. Si on veut du calme, il vaut mieux aller dans les hôtels qui sont en bordure de mer (et qui sont moins chers). Ils sont éloignés du centre mais les bus locaux sont très efficaces. Petit-dej continental assez léger. Ce n'est pas un hôtel que je recommanderais.

8/10 Good

EDOUARD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort