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Hotel Metropole Interlaken

4.0 star property

Photo gallery for Hotel Metropole Interlaken

Lobby sitting area
View from room
Business centre
Double Room Twin Deluxe (7th to 14th floor)
Fitness facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Gym
  • Breakfast available

Explore the area

Map
Hoheweg 37, Interlaken, BE, 3800
  • Hoeheweg
    ‪1 min walk‬
  • Kunsthaus Interlaken
    ‪2 min walk‬
  • Kletterhalle Interlaken
    ‪2 min walk‬
  • Bern (BRN-Belp)
    ‪39 min drive‬

Room options

View all photos for Double Room Twin Standard (1st to 6th floor)

Minibar, in-room safe, desk, laptop workspace

Double Room Twin Standard (1st to 6th floor)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor)

Deluxe Single room (7th to 14th floor)

  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor)

Double Room Queen Size Deluxe (7th to 14th floor)

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor)

Double Room Queensize Standard (1st to 6th floor)

  • 19 sq m
  • Mountain view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor)

Double Room Twin Deluxe (7th to 14th floor)

  • 28 sq m
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double room Twin without balcony

Double room Twin without balcony

Double room Twin without balcony

  • 20 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Single Room (1st to 6th floor)

Minibar, in-room safe, desk, laptop workspace

Standard Single Room (1st to 6th floor)

  • 16 sq m
  • Mountain view
  • Sleeps 1
  • 1 Twin Bed

Similar properties

Exterior

Essential by Dorint Interlaken

  • Pet-friendly
  • Free WiFi
  • Breakfast available
  • Parking available
4.5 out of 5, Wonderful, (185)
The price is AU$309
for 1 room
includes taxes & fees
28 Feb - 1 Mar
Essential by Dorint Interlaken

About the area

Interlaken

With a stay at Hotel Metropole Interlaken, you'll be centrally located in Interlaken, a 3-minute drive from Mystery Rooms and 6 minutes from Lake Brienz. .This spa hotel is 1.9 mi (3.1 km) from Lake Thun and 17.8 mi (28.6 km) from First Station.

What's nearby

  • Hoeheweg - 1 min walk
  • Interlaken Casino - 5 min walk
  • Alpine Garden - 8 min walk
  • Mystery Rooms - 10 min walk
  • Interlaken Ost Ferry Terminal - 14 min walk

Getting around

  • Interlaken West Station - 7 min walk
  • Geneva International Airport (GVA) - 132 min drive

Restaurants

  • ‪Vicoria Terrasse - ‬1 min walk
  • ‪Sapori - ‬2 min walk
  • ‪Funky Chocolate Club Switzerland - ‬2 min walk
  • ‪Hooters (Interlaken) - ‬2 min walk
  • ‪Grand Café Restaurant und Confiserie Schuh - ‬1 min walk

About this property

Hotel Metropole Interlaken

Hotel with a full-service spa, near Mystery Rooms
Hotel Metropole Interlaken offers 96 accommodations with minibars and safes. Flat-screen televisions come with satellite channels. Bathrooms include slippers and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Sauna. Services include massages. The spa is open daily.
Make yourself at home in one of the 96 guestrooms featuring minibars and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have hair dryers and slippers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages. You're sure to appreciate the recreational amenities, including a sauna and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. A train station pick-up service is provided at no charge, and self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Metro Bar - Onsite bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (CHF 16 per night)
  • Limited on-site parking
  • Electric car charging station on site
  • Free train station pick-up shuttle

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:00 AM: CHF 25 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Metro Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Sauna
  • Shopping

Family friendly

  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski storage
  • Tour/ticket assistance
  • Turndown service

Business services

  • Business centre
  • Meeting rooms

Spa

  • Massages
  • Spa open daily

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible path to lift
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV
  • Satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Energy-saving switches
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Renovations and closures

The property will be renovating from January 3 2025 to April 30 2025 (completion date subject to change). The following areas are affected:
  • Hallway
Renovation work will only be conducted during business hours. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 15.00 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for CHF 70.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, CHF 2.20 per person, per night. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 April - 31 October, CHF 2.50 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately CHF 25 per person
  • Covered self parking fee: CHF 16 per night
  • Pet fee: CHF 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 70.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Hotel Metropole Interlaken
Metropole Interlaken Hotel
Metropole Swiss Quality
Metropole Swiss Quality Hotel
Metropole Swiss Quality Hotel Interlaken
Metropole Swiss Quality Interlaken
Metropole Swiss Quality Interlaken Hotel
Swiss Quality Hotel Interlaken
Swiss Quality Hotel Metropole
Swiss Quality Metropole
Metropole Interlaken
Hotel Metropole Interlaken Hotel
Hotel Metropole Interlaken Interlaken
Metropole Swiss Quality Interlaken Hotel
Hotel Metropole Interlaken Hotel Interlaken

Hotel Metropole Interlaken Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 154 out of 383 reviews
Rating 8 - Good. 130 out of 383 reviews
Rating 6 - Okay. 56 out of 383 reviews
Rating 4 - Poor. 30 out of 383 reviews
Rating 2 - Terrible. 13 out of 383 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Marci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t overlook this hotel it’s great
Last min booking hotel was great rooms were very clean bed was comfortable and incredible views
Stayed 2 nights in Nov 2024

2/10 Terrible

Andrew

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Farhanul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Pretty good location, only drawback was the rooms looked a bit dated.
Stayed 2 nights in Oct 2024

6/10 Okay

Matthew

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Darrel

Travelled with partner
Clean comfortable rooms, great view from room, better from restaurant. Wonderful meal from there as well. Wish we had access to coffee in room.
Stayed 2 nights in Oct 2024

2/10 Terrible

Tricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was good & can’t beat the perks there for half the price of hotels in same vicinity
Stayed 1 night in Sep 2024

10/10 Excellent

Tatiana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location! walking distance to Harder Klun funicular, Interlaken Ost and West stations, restaurants and shops nearby. Spasious room and balcony with amasing view of mountains and the town. Do recommend, would stay again
Stayed 2 nights in Sep 2024

10/10 Excellent

KEITH

Stayed 1 night in Aug 2024

4/10 Poor

steven

Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lucinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

8/10 Good

Jayesh

Travelled with partner
Liked: Staff & service, property conditions & facilities
Cushions to sleep need to be better. They are too soft and bad for neck.
Stayed 4 nights in Aug 2024

8/10 Good

Hari Chandan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Shauna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room looked over the huge paraglider landing site park and an amazing view of the Alps. Near bus stop. Lots of shopping nearby. Great restaurant. Okay breakfast. Nice lobby. I would have liked fluffier pillows, hair conditioner, another large towel and washcloths. The room got quite warm. There was a fan that helped a little. They have a luggage storage room.
Stayed 2 nights in Aug 2024

8/10 Good

Aguilar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As described. Beautiful view.
Stayed 1 night in Aug 2024

2/10 Terrible

Shoaib

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No AC horrible service
The hotel had no AC. They had no fan like promised. The reception told us to open the windows as they were out of fans even though each room was suppose to have one. When we opened the window there were multiple bugs flying in it was so hot that we slept in the car
Stayed 2 nights in Aug 2024

10/10 Excellent

Brigitte

Liked: Cleanliness, staff & service
Perfect location
Stayed 2 nights in Aug 2024

10/10 Excellent

Jiang

Stayed 2 nights in Aug 2024

10/10 Excellent

Vijay

Travelled with family
Liked: Amenities, property conditions & facilities
You get the best view in entire Interlaken from 14th floor
Stayed 2 nights in Jul 2024

8/10 Good

Mohammad, Kuwait

Stayed 2 nights in Jul 2024

10/10 Excellent

Pavan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel, and a great location.Our room’s balcony was directly facing mountain ranges with beautiful views. It is about 15-20 mins walk to Interlaken ost Station, but it is very close to several good eating spots. The 24x7 access to lounge with coffee was a great plus for us, as we are early risers. Overall, a great experience.
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Travelled with family
Liked: Amenities
Friendly and helpful staff. Very clean room. Great service.
Stayed 1 night in Jul 2024

10/10 Excellent

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Matt

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveller

Great Place
It was very nice. The room was clean and spacious. Service was great. The view was beautiful.
Stayed 2 nights in Jun 2024