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Rydges Rotorua

4.5 star property

Photo gallery for Rydges Rotorua

Deluxe Room, 1 King Bed, Balcony
Spa
Exterior
Garden
Suite, 1 Bedroom, City View

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Hot tub
  • Gym
  • 24/7 front desk
  • Pool
  • Room service

Explore the area

Map
10 Tryon Street, Whakarewarewa, Rotorua, Bay of Plenty, 3043
  • Whakarewarewa: The Living Maori Village
    ‪1 min walk‬
  • Whakarewarewa Thermal Reserve
    ‪16 min walk‬
  • Te Puia New Zealand Maori Arts and Crafts Institute
    ‪17 min walk‬
  • Rotorua (ROT-Rotorua Regional)
    ‪12 min drive‬

Room options

View all photos for Deluxe Room, 2 Queen Beds, Valley View

View from room

Deluxe Room, 2 Queen Beds, Valley View

  • 28 sq m
  • Valley view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

Deluxe Room, 1 King Bed, Pool View

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 24 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, Multiple Beds, Pool View

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds, Pool View

  • 24 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, Multiple Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, Multiple Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Deluxe Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 2 Queen Beds

  • 28 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

Deluxe Room, 1 King Bed, Accessible

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

Superior Room, 2 Double Beds

  • 24 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Bedrooms

In-room safe, desk, iron/ironing board, free cots/infant beds

Suite, 2 Bedrooms

  • 54 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View

  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed (City Facing)

In-room safe, desk, iron/ironing board, free cots/infant beds

Deluxe Room, 1 King Bed (City Facing)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, Multiple Beds

Superior Room, Multiple Beds

Superior Room, Multiple Beds

  • 24 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony

  • 24 sq m
  • Valley view
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Novotel Rotorua Lakeside

  • Pool
  • Hot tub
  • Kids pool
  • Free WiFi
3.9 out of 5, Good, (1002)
The price is AU$314
for 1 room
includes taxes & fees
7 Mar - 8 Mar
Novotel Rotorua Lakeside

About the area

Rotorua

With a stay at Rydges Rotorua in Rotorua (Whakarewarewa), you'll be within a 10-minute drive of Skyline Rotorua and Whakarewarewa Hot Springs. .This luxury hotel is 0.1 mi (0.1 km) from Whakarewarewa: The Living Maori Village and 0.3 mi (0.5 km) from Rotorua Golf Club.

What's nearby

  • Whakarewarewa: The Living Maori Village - 1 min walk
  • Whakarewarewa Thermal Reserve - 16 min walk
  • Te Puia New Zealand Maori Arts and Crafts Institute - 17 min walk
  • Polynesian Spa - 4 min drive
  • Redwoods Whakarewarewa Forest - 6 min drive

Getting around

  • Rotorua (ROT-Rotorua Regional) - 12 min drive

Restaurants

  • ‪Ciabatta Bakery - ‬3 min drive
  • ‪McDonald's - ‬3 min drive
  • ‪Shadehouse Cafe - ‬18 min walk
  • ‪Pantry D'or - ‬19 min walk
  • ‪Scope Cafe Rotorua - ‬3 min drive

About this property

Rydges Rotorua

Luxury Rotorua hotel in Whakarewarewa with free parking
Rydges Rotorua offers 203 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
Make yourself at home in one of the 203 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy a range of recreational amenities, including an outdoor pool, a hot tub, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a fireplace in the lobby.
Grab a bite to eat at Chapman Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Rotorua? This hotel has 651 square feet (60 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.
Chapman Restaurant - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), English, Filipino, Hindi, Japanese, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10 AM: NZD 35-35 for adults and NZD 0-0 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • Chapman Restaurant

Things to do

  • Fitness centre
  • Heated pool
  • Outdoor pool
  • A hot tub

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Conference centre (651 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 173
  • Deep-pile carpet in room
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)
  • Wheelchairs available on site

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 2.00 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for NZD 60 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately NZD 35 to 35 for adults, and NZD 0 to 0 for children
  • Rollaway bed fee: NZD 60 per day
  • Credit card charges are subject to a surcharge of 2.00 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses geothermal energy
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Holiday Inn Hotel Rotorua
Holiday Inn Rotorua
Rotorua Holiday Inn
Holiday Inn Rotorua Hotel
Holiday Inn Rotorua Hotel Rotorua

Rydges Rotorua Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 493 out of 1004 reviews
Rating 8 - Good. 289 out of 1004 reviews
Rating 6 - Okay. 137 out of 1004 reviews
Rating 4 - Poor. 56 out of 1004 reviews
Rating 2 - Terrible. 29 out of 1004 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Gabriella

Liked: Cleanliness, staff & service
Very clean hotel, parts of it is dated but tidy. Friendly staff and great pool for the kids.
Stayed 2 nights in Jan 2025

10/10 Excellent

Amber

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 1 night in Dec 2024

10/10 Excellent

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large heated pool and play area for children.
Stayed 1 night in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Staff & service, property conditions & facilities
Zero service
Absolutely non-existent customer service. The front desk staff member was rude and disinterested.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice view from the King Room. Bathroom dated but clean. Bed comfy with pillow options.
Stayed 2 nights in Nov 2024

10/10 Excellent

Bridgett

Stayed 1 night in Nov 2024

10/10 Excellent

Vasilina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Righ near geizers
Stayed 1 night in Nov 2024

8/10 Good

John, Falls Church

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel in a convenient location. The breakfast was excellent. Easy access to many attractions and a 5 minute drive from the downtown shopping and restaurant venues,
Stayed 3 nights in Nov 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very welcoming and helpful. Room was lovely and big. Comfy beds, hot shower, heaps of towels, coffee pod machine. Pool was great, spa was lovely. Laundry handy. Good little gift shop. Didn’t eat at Rydges as too expensive - $65pp. Hard to find somewhere reasonable to eat in Rotorua, everything overpriced and very touristy.
Stayed 3 nights in Nov 2024

2/10 Terrible

Jamie, Concord

Stayed 3 nights in Oct 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and the bed was extremely comfortable, just have to get used to the smell from the sulfur of the Hot Springs.
Stayed 1 night in Nov 2024

6/10 Okay

Sue

Travelled with partner
Liked: Cleanliness
Disliked: Property conditions & facilities
The shower curtain is too long and easy to step on when showering. The bathroom sink sprayed us. View of the village was good.
Stayed 3 nights in Nov 2024

10/10 Excellent

Joanne

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was lovely, but the restaurant buffet was overpriced for the food served.
Stayed 3 nights in Nov 2024

4/10 Poor

Riley

Travelled with partner
Disliked: Staff & service, amenities
Hotel was ok, but it wasn’t great. Tried to call room service and no one picked up. Bathroom was not like the pictures and seemed very unclean. People at reception were unpleasant and didn’t seem to want to help me when i had questions. Outside facilities were not that clean either. Otherwise the room was clean and stayable and the lady at house keeping was lovely. Will not be staying here again.
Stayed 2 nights in Nov 2024

10/10 Excellent

pam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Disliked: Cleanliness, staff & service
Ok but not that great for the price
Stay was ok. Room cleaning was not that great. No towels replaced, tea bags were not replaced, floor wasn't cleaned. Missing coffee cup. Always parking lot is full. Lots of travel buses comes. If you want to buy a breakfast buffet is $40 NZD. Quite damn expensive for me.
Stayed 4 nights in Nov 2024

8/10 Good

Makenzy

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice and pool was good
Stayed 2 nights in Nov 2024

10/10 Excellent

Lisa, Elk Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved every minute we were here at Rydges and wish we had stayed at that property all week. So close to geothermal pools and Māori village. Heated pool and hot tub, laundry, beautiful rooms, great staff.

10/10 Excellent

Lisa, Elk Ridge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms, warm pool, great customer service- I wish I would have stayed here all week long!

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

6/10 Okay

Cameron

Travelled with family
Liked: Staff & service
The room in the room was leaking.
Stayed 1 night in Nov 2024

2/10 Terrible

s

Disliked: Property conditions & facilities
We booked city view - we saw arse end of air conducting units. It was noisy, poorly ventilated, and limited things like plates - we had to go down stairs to get sm. Not impressed, wouldnt recommend
Stayed 1 night in Nov 2024

10/10 Excellent

Ekaterina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024