Best Western Frodsham Forest Hills Hotel

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Best Western Frodsham Forest Hills Hotel

View from property
Front of property
Aerial view
Indoor pool
Courtyard

Reviews

8.2 out of 10
Very good

Popular amenities

  • Spa
  • Pool
  • Hot tub
  • Gym
  • Room service
  • Bar

Explore the area

Map
Overton Hill, Frodsham, England, WA6 6HH
  • Lady Heyes Crafts and Antique Centre
    ‪3 min drive‬
  • Delamere Forest
    ‪8 min drive‬
  • Chester Zoo
    ‪18 min drive‬
  • Manchester (MAN)
    ‪36 min drive‬

Room options

Standard Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(12 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 1 Double Bed

Standard Room, 2 Single Beds, Non Smoking

7.0 out of 10
Good
(8 reviews)
  • 20 sq m
  • River view
  • Sleeps 2
  • 2 Twin Beds

Standard Room, Multiple Beds, Non Smoking

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

Executive Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking (with Sofabed)

8.4 out of 10
Very good
(6 reviews)
  • Sleeps 4
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

Similar properties

About the area

Frodsham

Located in Frodsham, Best Western Frodsham Forest Hills Hotel is in a rural location, a 3-minute drive from Lady Heyes Crafts and Antique Centre and 8 minutes from Delamere Forest. .This spa hotel is 12.5 mi (20.2 km) from Chester Zoo and 16.2 mi (26.1 km) from Knowsley Safari Park.

What's nearby

  • Delamere Forest - 8 min drive
  • Blue Planet Aquarium - 14 min drive
  • Chester Zoo - 18 min drive
  • Chester City Walls - 20 min drive
  • Chester Cathedral - 20 min drive

Getting around

  • Frodsham Station - 3 min drive
  • Manchester Airport (MAN) - 36 min drive

Restaurants

  • ‪Ring O Bells - ‬9 min walk
  • ‪Oh My Cod - ‬7 min drive
  • ‪Bears Paw - ‬3 min drive
  • ‪Top Taste - ‬20 min walk
  • ‪The Cottage Tea Shop - ‬3 min drive

About this property

Best Western Frodsham Forest Hills Hotel

Hotel in Frodsham with a full-service spa and a fitness center
Best Western Frodsham Forest Hills Hotel offers 58 accommodations with designer toiletries and hair dryers. Digital television is provided. Bathrooms include bathtubs or showers with deep soaking bathtubs and complimentary toiletries.

This Frodsham hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

An indoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
Make yourself at home in one of the 58 guestrooms. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms have deep soaking bathtubs and designer toiletries. Conveniences include phones, as well as desks and electric kettles.
Take time to pamper yourself with a visit to the full-service spa. You're sure to appreciate the recreational amenities, including an indoor pool, a spa tub, and a sauna. Additional features at this hotel include complimentary wireless internet access, wedding services, and tour/ticket assistance.
Satisfy your appetite for lunch or dinner at the hotel's restaurant, Grill on the Hill, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily for a fee.
Featured amenities include a 24-hour front desk and luggage storage. Event facilities at this hotel consist of conference space and meeting rooms. Free self parking is available onsite.
English breakfasts are available for a surcharge and are served each morning.
Grill on the Hill - This restaurant serves breakfast, lunch, and dinner. A children's menu is available.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site

Food and drink

  • English breakfast available for a fee daily: GBP 12.50 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Grill on the Hill

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool

Conveniences

  • Banquet hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Assistive listening devices available
  • Front entrance ramp
  • Upper floors accessible by stairs only
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Bath or shower
  • Deep-soaking bath
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • TV

Food and drink

  • Electric kettle
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 5:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15.00 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: GBP 5.00 per person, per night
The resort fee includes:
  • Fitness center access
  • Health club access
  • Pool access
  • Spa access

We have included all charges provided to us by the property.

Optional extras

  • Fee for English breakfast: approximately GBP 12.50 per person
  • Pet fee: GBP 15.00 per pet, per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

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Best Western Frodsham Forest Hills Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 341 out of 839 reviews" "
Rating 8 - Good. 325 out of 839 reviews" "
Rating 6 - Okay. 107 out of 839 reviews" "
Rating 4 - Poor. 42 out of 839 reviews" "
Rating 2 - Terrible. 24 out of 839 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

JULIO

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

Stevie

Stayed 1 night in Oct 2024

6/10 Okay

Paul

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I will be back as the hotel was clean, convennient and a good price, Good TV, wireless was acceptable but a little confusing to log on first time. The bed was comfortable and gave a good nights sleep. The reason for marking its condition down is the expereince is a throwback to the 70's, can't remember the last time I came across a PINK bathroom, and the plastic bath felt flimsy underfoot. The carpets in the corridors are worn, badly in places that has been covered with gaffer tape to keep the worn ends down, The internal doors between sections look tired and seem to open awkwardly e.g. you have to go through the R/H side rather than the L/H one as I have found in other hotels. Overall this could be a real gem if some money was pumped in to carry out a phased upgrade of the facility
Stayed 1 night in Oct 2024

8/10 Good

Nicola Claire

A bit outdated, but the location was great for us and the big bonus was that the leisure facilities were open until late. Beds were really comfy!
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria

Stayed 1 night in Oct 2024

6/10 Okay

Katharine

Stayed 1 night in Sep 2024

2/10 Terrible

Karly

Stayed 1 night in Oct 2024

4/10 Poor

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Nothing
Stayed 1 night in Oct 2024

6/10 Okay

Ben

Business traveller
Liked: Cleanliness
Average stay to be honest, hotel was obviously being refurbished so understandable the decor was tired. Dinner was acceptable but the breakfast was terrible, I can usually eat absolutely anything but had to leave it!!
Stayed 3 nights in Sep 2024

6/10 Okay

BRIAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good stay
Comfortable stay in a spacious room. Good shower
Stayed 2 nights in Sep 2024

10/10 Excellent

Samantha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Lorraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely stay. Bonus having a gym pool jacuzzi. Staff All lovely. Only have 2 small negatives.cooked Breakfast on day 2 was luke warm and on checking out no staff was at the desk. Had to ring the bell twice and waited for about 10 minutes before someone came.
Stayed 2 nights in Sep 2024

8/10 Good

Shaun

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Good Stay
Good stay. Hotel is a little dated but renovations seem to be taking place but overall clean, good facilities in a nice area. Would stay again
Stayed 1 night in Sep 2024

8/10 Good

Magnus

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It was ok just old and tired
Stayed 1 night in Sep 2024

6/10 Okay

Huw

Business traveller
Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Nice stay and good food
Stayed in 2 rooms. One was updated with lovely bathroom but the other had a very old bathroom and looked worn out. The hotel is getting upgraded and we got both ends of the renovations. It will look great once it is finished. Had a meal in the new restaurant which was lovely.
Stayed 1 night in Sep 2024

6/10 Okay

alan

Hotel decor is dated and tired worn carpets etc, but has been recently tidied up a bit with a lick of paint here and there. Bedrooms really need updating and refurnishing.
Stayed 1 night in Sep 2024

10/10 Excellent

Azadeh

Stayed 1 night in Aug 2024

10/10 Excellent

Claire

Stayed 1 night in Sep 2024

2/10 Terrible

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

simon

Liked: Cleanliness, property conditions & facilities, room comfort
All good in the end 1 st room not to good 2 nd and upgrade was very goid
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Christopher

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The hotel and surrounding area need updating. Staff were friendly and helpful.
Stayed 3 nights in Aug 2024