We love this hotel, the location is perfect, and surprisingly not noisy. The breakfast was perfect with excellent food and service in the very nice dining room.
We did book an evening meal and had a few problems, we discussed this with senior staff and the bill was adjusted accordingly so we are happy.
I believe Ensana who also own the Buxton Crescent Hotel look like they have severely restricted the budget for the Old Hall, some areas have been decorated/maintained but first impressions for someone first visiting are awful, I don’t know why they fitted the new doors by the entrance I can only think they are temporary, due to financial problems both are now up for sale, hopefully old hall hotel will then get attention it deserves with new owners.
There seems to be quite a few issues with staff reliability, again maybe budget (and job security) you can still have a lovely time here, we did, just hope whoever buys it don’t price us out.