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Serways Hotel Heiligenroth

2.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Serways Hotel Heiligenroth

Lobby lounge
Front of property
Premium bedding, Select Comfort beds, desk, blackout curtains
Lobby
Restaurant

Reviews

7.6 out of 10

Good

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Housekeeping
    Housekeeping
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included

Explore the area

Map
A3, Heiligenroth, RP, 56412
  • Katholische Kirche St. Petrus und Marcellinus
    15 min walk
  • Neo-Gothic Town Hall
    7 min drive
  • Motorcycle Museum
    16 min drive
  • Wiesbaden Army Airfield (WIE)
    55 min drive

Room options

View all photos for Standard Room

Premium bedding, Select Comfort beds, desk, blackout curtains

Standard Room

  • 20 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Premium bedding, Select Comfort beds, desk, blackout curtains

Double Room

  • 20 sq m
  • Sleeps 3
  • 2 Twin Beds

Family Room

  • 20 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Hotel Wilhelm von Nassau

Parking included
Free WiFi
Restaurant
Breakfast available
4.2 out of 5, Very good, (117)
The price is AU$136
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Hotel Wilhelm von Nassau

About the area

Heiligenroth

Located in Heiligenroth, Serways Hotel Heiligenroth is within a 10-minute drive of Great Market Square and Neo-Gothic Town Hall. .This hotel is 10.8 mi (17.4 km) from Motorcycle Museum.

What's nearby

  • Great Market Square - 7 min drive - 7.1 km
  • Neo-Gothic Town Hall - 7 min drive - 7.1 km
  • Motorcycle Museum - 16 min drive - 17.4 km
  • Emser Therme - 19 min drive - 24.9 km
  • Deutsches Eck - 24 min drive - 35.7 km

Getting around

  • Goldhausen Station - 18 min walk
  • Cologne - Bonn Airport (CGN) - 61 min drive

Restaurants

  • ‪Serways Raststätte Heiligenroth West Raststätte - ‬5 min walk
  • ‪Die Mühlenbäcker - ‬5 min drive
  • ‪Burger King - ‬18 min walk
  • ‪McDonald's - ‬3 min drive
  • ‪Pizzeria Da Salvo - ‬6 min drive

About this property

Serways Hotel Heiligenroth

Hotel with free parking, near Motorcycle Museum
Serways Hotel Heiligenroth offers 31 air-conditioned accommodations with complimentary bottled water and hair dryers. Select Comfort beds feature premium bedding. Flat-screen televisions come with satellite channels and pay movies.

Bathrooms include showers with rainfall showerheads. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 31 air-conditioned rooms featuring flat-screen televisions. Your Select Comfort bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and a television in a common area.
At Serways Hotel Heiligenroth, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Continental breakfasts are available daily from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour front desk, multilingual staff, and ATM/banking services. Free self parking is available onsite.
Continental breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Serways Hotel Heiligenroth has a restaurant on site.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee daily 7:00 AM–11:00 AM: EUR 7.99 per person
  • 1 restaurant
  • 1 bar

Things to do

  • Playground

Family friendly

  • Playground
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Lift

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding
  • Select comfort bed

Bathroom

  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Free bottled water

More

  • Desk
  • Soundproofing

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 7.99 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 2 stars.

Property is also known as

Heiligenroth Hotel
Heiligenroth Serways
Hotel Heiligenroth
Hotel Heiligenroth Serways
Hotel Serways Heiligenroth
Serways Heiligenroth
Serways Hotel
Serways Hotel Heiligenroth
Serways
Serways Heiligenroth
Serways Hotel Heiligenroth Hotel
Serways Hotel Heiligenroth Heiligenroth
Serways Hotel Heiligenroth Hotel Heiligenroth

Serways Hotel Heiligenroth Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 38 out of 146 reviews" "
Rating 8 - Good. 68 out of 146 reviews" "
Rating 6 - Okay. 20 out of 146 reviews" "
Rating 4 - Poor. 8 out of 146 reviews" "
Rating 2 - Terrible. 12 out of 146 reviews" "

8.0/10

Cleanliness

7.4/10

Staff & service

6.8/10

Amenities

8.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Terry

Disliked: Cleanliness, property conditions & facilities
The carpet was dirty and outdated. I liked it was fairly quiet for motorway hotel.
Stayed 1 night in Aug 2024

8/10 Good

Nina

Room could be cleaner
Stayed 4 nights in Nov 2023

10/10 Excellent

Britta

Stayed 1 night in Jun 2023

6/10 Okay

Brian

Stayed 1 night in Sep 2022

8/10 Good

Anna

Liked: Property conditions & facilities
Disliked: Cleanliness, room comfort
Stayed 1 night in Dec 2021

2/10 Terrible

Bogdan

Stayed 1 night in Dec 2021

8/10 Good

Dick

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

10/10 Excellent

M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommended.
Very clean and spacious room. Thank you for the kind people in reception for refunding me the doluble-paid booking. I appreciate your help.
Stayed 1 night in Jul 2021

4/10 Poor

Peter

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
We did not enjoy our stay.
I booked this not knowing it was a hotel on a truck stop, that being said, it was very quiet, which surprised me. My issue was with the spiders in the corners of the room, the AC kept shutting off without a timer being on (we visited when there was a heatwave) the beds were terribly uncomfortable, the person that checked us in was soooo rude and the room was not clean.
Stayed 1 night in Aug 2020

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Gerry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good
It’s really easy to access, just on the motorway, always good to stay here, beds are comfy, shower is good
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, quiet room. Check-in staff spoke English. Easy to get to from A3 autobahn.
Stayed 1 night in Jul 2019

8/10 Good

M D

Liked: Cleanliness, property conditions & facilities, room comfort
Simple, clean hotel in autobahn rest stop.
Simple, clean hotel in autobahn rest stop. Fine for one night stay while traveling. Modern bathroom.
Stayed 1 night in Jan 2019

10/10 Excellent

Jock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, accessible from both sides of motorway. Although it is a service area it is quiet in the room. Plenty separate parking
Stayed 1 night in Nov 2018

2/10 Terrible

Zoltán, London

The Hotel is'nt in the location as I accept it to follow the GPS coordinates.There haven't seen a sign or logo in near distance to guide the guest.
Stayed 1 night in Oct 2018

8/10 Good

Hugh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good place to stay!
A good place to stay to break up a long drive. Surprisingly quiet and comfortable.
Stayed 1 night in Sep 2018

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful place next to a busy motorway
This is the worst of the worst. Everything is cheap and dated, both the fittings and the equipment. The restaurant is a ghastly self-service food area. The staff couldn't care about anything. the hotel is by a lorry park and next to a motorway. I would sleep in my car rather than stay there again.
Stayed 1 night in Aug 2018

10/10 Excellent

Heidi, Vandalia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No service
It’s at a truck stop and men and women coming and going... ok but they also advertise their beds, it’s dirty, you can’t get clean towels or bedding. The front desk doesn’t have access to anything and is in the truck stop also ringing up customers. Not worth it
Stayed 2 nights in Jul 2018

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Extremely helpful staff. This hotel is part of the motorway services but perfect if you are just needed a good value bed for the night whilst travelling
Stayed 1 night in Jul 2018

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient stop on bundesautobahn 3
Our family stayed at Serways Heiligenroth on our way from Bruges to Nuremberg. We arrived around midnight and were a bit concerned by the apparent lack of parking and possible road noise. As it turned our, there was plenty of parking in the back and our room was very quite. The room was utilitarian, but comfortable and we had a good night's sleep. We would stay here again.I reccommed asking for a room facing the back of the building.
Stayed 1 night in Jun 2018

8/10 Good

Mary, Calgary, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hotel off the highway - restaurant facility for breakfast - was a good spot to stop for a night when traveling
Stayed 1 night in May 2018

10/10 Excellent

s

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, modern, comfortable and quiet hotel
Their was a problem at check-in, it seemed that the reservation had been lost however Hotels.com quickly sorted the problem after we contacted them via Twitter. The hotel was fantastic. Really close the autobahn but without any traffic noise at all in the hotel. Our room had a balcony and windows overlooking a beautiful forest, no ugly views of the aitobahn from this hotel. Beside the hotel is a very clean and well equipped service station and the breakfast (extra charge) was good and generous. We travelled as a family and had our dog with us. The hotel fitted our needs perfectly on our cross-europe drive.
Stayed 1 night in Feb 2018

10/10 Excellent

Sasho

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2017

8/10 Good

Michele

Liked: Cleanliness, property conditions & facilities, room comfort
Clean and tidy if not a little slow at reception
Chickens slightly slower than normal than you would expect because the person doing the check-in also is serving the food at the services