SureStay Plus Hotel by Best Western Rocklin

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)
Individually furnished, desk, laptop workspace, iron/ironing board
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar) | Room amenity
Room amenity
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4480 Rocklin Rd, Rocklin, CA, 95677
  • Sierra College
    ‪5 min walk‬
  • Quarry Park
    ‪11 min walk‬
  • Golfland Sunsplash
    ‪5 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪32 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Rocklin

In the heart of Rocklin, SureStay Plus Hotel by Best Western Rocklin is within a 5-minute drive of Sierra College and Johnson-Springview Park. .This hotel is 4.2 mi (6.8 km) from Fountains at Roseville and 5.1 mi (8.1 km) from Placer County Fairgrounds.

What's nearby

  • Sierra College - 5 min walk
  • Golfland Sunsplash - 5 min drive
  • Westfield Galleria at Roseville - 5 min drive
  • Thunder Valley Casino - 11 min drive
  • Folsom Lake State Recreation Area - 11 min drive

Getting around

  • Rocklin Station - 15 min walk
  • Sacramento Intl. Airport (SMF) - 32 min drive

Restaurants

  • ‪Adalberto's Mexican Food - ‬6 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Sully's Bar and Grill - ‬2 min drive
  • ‪SMG Rocklin - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Rocklin

Hotel with free parking, a quick walk to Sierra College
SureStay Plus Hotel by Best Western Rocklin offers 104 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 104 individually furnished guestrooms, featuring refrigerators and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
To-go breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • To-go breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 122
  • Handrails in hallways
  • Hallway handrail height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

SureStay Plus Hotel by Best Western Rocklin Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 334 out of 1012 reviews" "
Rating 8 - Good. 214 out of 1012 reviews" "
Rating 6 - Okay. 177 out of 1012 reviews" "
Rating 4 - Poor. 132 out of 1012 reviews" "
Rating 2 - Terrible. 155 out of 1012 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities
Staff are so friendly property is clean
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
It was a great Stay. Everyone was very friendly and the breakfast was really nice and we got a treat bag when we arrived. That was special.
Stayed 1 night in Nov 2024

2/10 Terrible

Christine

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems like it could be a nice property but it is pretty run down. Our room had a weird smell, kind of musty. The floors were dirty and had had sand or gravel pieces that I stepped on. The bed was lumpy and when I laid down I could hear the springs making noises. The bathroom did not have a fan so after I showered the room was very steamy. The air conditioner did not work very well. The worst part of the stay was that the fire alarm went off at 3:00 in the morning and again about 30 minutes later. I was told it was due to someone smoking in their room. The next morning. We could not wait to leave the hotel. There was a breakfast room with people getting breakfast, but honestly we did not try it or even get coffee. When I checked out the lady at the desk didn't even ask how our stay was. Pretty disappointing. We will definitely be staying somewhere else next time.
Stayed 1 night in Oct 2024

10/10 Excellent

Alejandro

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property maintained every day pretty clean is a busy place. Definitely a place for budget.
Stayed 2 nights in Sep 2024

10/10 Excellent

Robert

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

6/10 Okay

Kaavya

Travelled with group
Decent
Stayed 3 nights in Oct 2024

10/10 Excellent

Bennie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

2/10 Terrible

KIMBERLY

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
This hotel was extremely dirty. When I arrived it had towels on the ground in the bathroom and pubic hair in the bath. I killed a few cockroaches while in my room. And our deadbolt on the door did not work. I will not ever stay there again. Super disappointing, as I usually really like Best Western hotels.
Stayed 1 night in Oct 2024

6/10 Okay

Matt

Travelled with family
Disliked: Cleanliness, room comfort
Meh stay
Room wasn't ready at 4 because of no towels. Ceiling had something spattered on it. Bed was hard as a rock.
Stayed 1 night in Oct 2024

8/10 Good

Denis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Jeralynne

Liked: Cleanliness, staff & service, property conditions & facilities
I accidentally left my husbands leather jacket after I checked out. I realized it 8 hours later and called to see if the housekeeper turned it in, and she did!! Honest, reliable worker, friendly night clerk and morning clerk. Quick check on/out. Thanks so much for the wonderful stay!
Stayed 1 night in Oct 2024

4/10 Poor

Osvaldo

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Uno de mis cuartos no me puede bañar porque la tina no servía
Stayed 1 night in Oct 2024

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Takuto, Sacramento

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Serhii

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Delia

Travelled with family
Average stay
The area was sketchy, a lot of people loitering in the parking lot. There were no laundry rooms to wash your clothing and the fire alarm went off twice in the early hours of the morning, for no reason.
Stayed 2 nights in Oct 2024

8/10 Good

Jonathan, Carson City

Travelled with partner
Sketchy
Stayed 1 night in Oct 2024

6/10 Okay

Gordon

Stayed 1 night in Oct 2024

4/10 Poor

Robin

Travelled with family
Liked: Staff & service
Disliked: Room comfort
Don’t do it.
Someone was smoking pot on the floor. The room smelled terrible, the fire alarm went off twice. My clothes now smell like pot bc it was so strong.
Stayed 1 night in Oct 2024

2/10 Terrible

Jeffrey

Disliked: Cleanliness, property conditions & facilities
The room had BEDBUGS. I need a refund
Stayed 1 night in Oct 2024

10/10 Excellent

Lawaun

Stayed 1 night in Oct 2024

2/10 Terrible

Kenneth

Liked: Property conditions & facilities
Disliked: Staff & service
Not friendly nor uncomfortable staff at front desk. We went to Larks spur whom was very friendly
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

.
Stayed 1 night in Oct 2024

10/10 Excellent

Kimrey, Quincy

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love how friendly and accommodating the staff always is. The rooms are clean and comfortable. They accept pets. The price is reasonable for today's economy. But, what I look forward to the most is the free breakfast! Not simply a continental breakfast but scrambled eggs, fried potatoes and sausage along with the normal hotel/motel fare.
Stayed 1 night in Oct 2024

6/10 Okay

Miki

Stayed 2 nights in Aug 2024