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SureStay Plus Hotel by Best Western Rocklin

2.5 star property

Photo gallery for SureStay Plus Hotel by Best Western Rocklin

Individually furnished, desk, laptop workspace, iron/ironing board
Room amenity
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar) | Room amenity
Individually furnished, desk, laptop workspace, iron/ironing board
Reception

Reviews

7.0 out of 10
Good

Popular amenities

  • Housekeeping
  • Parking included
  • Air conditioning
  • 24/7 front desk

Explore the area

Map
4480 Rocklin Rd, Rocklin, CA, 95677
  • Sierra College
    ‪5 min walk‬
  • Quarry Park
    ‪11 min walk‬
  • Golfland Sunsplash
    ‪5 min drive‬
  • Sacramento, CA (SMF-Sacramento Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave (with Sofabed)

  • 26 sq m
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible, Bathtub

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 Queen Bed, Accessible, Bathtub

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Pet Friendly)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Individually furnished, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 26.4 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Rocklin

In the heart of Rocklin, SureStay Plus Hotel by Best Western Rocklin is within a 5-minute drive of Sierra College and Johnson-Springview Park. .This hotel is 4.2 mi (6.8 km) from Fountains at Roseville and 5.1 mi (8.1 km) from Placer County Fairgrounds.

What's nearby

  • Sierra College - 5 min walk - 0.5 km
  • Quarry Park - 11 min walk - 1.0 km
  • Golfland Sunsplash - 5 min drive - 6.2 km
  • Westfield Galleria at Roseville - 5 min drive - 6.0 km
  • Thunder Valley Casino - 11 min drive - 14.2 km

Getting around

  • Rocklin Station - 15 min walk
  • Sacramento Intl. Airport (SMF) - 32 min drive

Restaurants

  • ‪Adalberto's Mexican Food - ‬6 min walk
  • ‪Starbucks - ‬2 min drive
  • ‪Cracker Barrel - ‬3 min drive
  • ‪Sully's Bar and Grill - ‬2 min drive
  • ‪SMG Rocklin - ‬3 min drive

About this property

SureStay Plus Hotel by Best Western Rocklin

Hotel with free parking, a quick walk to Sierra College
SureStay Plus Hotel by Best Western Rocklin offers 104 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished. 40-inch flat-screen televisions come with premium cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 104 individually furnished guestrooms, featuring refrigerators and microwaves. 40-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a banquet hall.
To-go breakfasts are served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.
To-go breakfasts are available for a surcharge on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options

Food and drink

  • To-go breakfast available for a fee 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Family friendly

  • Microwave
  • Fridge

Conveniences

  • Banquet hall
  • Lift
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff

Business services

  • Business centre

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 122
  • Handrails in hallways
  • Hallway handrail height (centimetres): 91
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 6 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 80 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 20 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Heritage Express Rocklin
SureStay Plus Hotel Best Western Rocklin
Heritage Inn Express
Heritage Hotel Express Rocklin
Heritage Inn Express Rocklin Hotel Rocklin
Heritage Express
SureStay Plus Best Western Rocklin
Surestay Plus By Best Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel
SureStay Plus Hotel by Best Western Rocklin Rocklin
SureStay Plus Hotel by Best Western Rocklin Hotel Rocklin

SureStay Plus Hotel by Best Western Rocklin Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 343 out of 1010 reviews
Rating 8 - Good. 219 out of 1010 reviews
Rating 6 - Okay. 173 out of 1010 reviews
Rating 4 - Poor. 129 out of 1010 reviews
Rating 2 - Terrible. 146 out of 1010 reviews

7.0/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Okay for one night
Check in was fine, the gal at the desk was very friendly. Lobby cleanliness and organization was good too. Our room was dated. The bathroom needs an overhaul and our tv wasn’t great. There was no guide for channels on the tv and the system was very slow to respond. Also I have no problem with tattoos,however I do draw the line at visible hickies. Not attractive or professional.
Stayed 1 night in Dec 2024

10/10 Excellent

Audrey

Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the breakfast
Stayed 2 nights in Nov 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

enrique

Travelled with family
Liked: Cleanliness, staff & service, room comfort
IDK
This place is fine but the people who stays there are questionable mostly uneducted no class
Stayed 2 nights in Nov 2024

10/10 Excellent

gino

We like the rooms its clean and the staff is so friendly
Stayed 2 nights in Nov 2024

2/10 Terrible

Kayla

Stayed 1 night in Nov 2024

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Laura

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Volanda

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice the Staff. clean, great breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfortable.
Stayed 2 nights in Nov 2024

6/10 Okay

Doreen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was ok
The stay was good but through out the night someone was slamming the room door and when the morning came around 7:30 there was some screaming in the hallway them. Had loud music plying outside around 8pm the morning
Stayed 1 night in Nov 2024

2/10 Terrible

Erica

Travelled with family
Disliked: Amenities, property conditions & facilities
The room we got was not the same one advertised on Expedia. The toilet did not flush right, small hole in bathroom door, refrigerator was crooked, shower head leaked, nightstand drawer was stained, breakfast items were removed before breakfast ended, our room was not cleaned because you have to ask to have it cleaned, when room was cleaned they did not clean the mirror and items used such as lotion and coffee were not replaced.The room was not worth what I paid for it.
Stayed 4 nights in Nov 2024

10/10 Excellent

Aalon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick overnight stay
It was a quick overnight stay with the kids.
Stayed 1 night in Nov 2024

6/10 Okay

Arick

Travelled with family
Liked: Cleanliness, staff & service
Ok stay
Hotel is out dated. Needs upgraded beds were spring and noisy. Staff were great. Elevator was scary kind of jumps when operating. Breakfast was amazing.
Stayed 1 night in Nov 2024

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Diane

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The toilet is next to wall, the toilet paper is not next to you to use. It is across the way on the wall. you have to get up and walk to wall to use the toilet paper.
Stayed 1 night in Nov 2024

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
PASS! No thanks. Potential is great. So sad.
Pass. Noisy. Pothole drive. Broken security doors. Over perfumed staircase to cover up smoking. Carpets awful…wrinkled. Ironing board cover with no cushion….board design on clothes. Awful tv picture. Contact paper elevator walls so faded/messed up. Breakfast tolerable at best. PASS.
Stayed 2 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leona

Travelled with family
Liked: Cleanliness, staff & service, room comfort
They were very accommodating to my needs
Stayed 1 night in Nov 2024

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay that doesn't break your budget
Good place with all the accessories. Friendly helpful staff and excellent breakfast.
Stayed 1 night in Nov 2024

10/10 Excellent

Celia

Business traveller, Travelled with partner
I love it they have good breakfast always have coffee. Its clean staff is nice lovely place to stay !! Definitely looking for more locations I travel for work alot . So i definitely need a good place that comes with breakfast and great hospitality! I definitely recommend.
Stayed 3 nights in Nov 2024

6/10 Okay

Amanda

Liked: Cleanliness, staff & service
Adequate for a short one night stay. The property and building were a bit shabby, but the beds were comfortable. The price was a good reflection of what to expect - nothing terrible, nothing amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Jacob

Stayed 1 night in Oct 2024

2/10 Terrible

Elizabeth

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed on 11/9/24. When we checked in and went up to our room, there was a maintenance man in the room fixing a window screen. When we were leaving to get dinner we could not get the door to close. I figured that to close the door we had to turn the knob from the inside hold the outside knob at the same time and then the door would close. Upon returning and settling in for the night, we tried to look the deadbolt and it would not lock. The lock did not align with the holes on the door.
Stayed 1 night in Nov 2024