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Rating 10 - Excellent. 604 out of 1153 reviews
10 - Excellent
604
Rating 8 - Good. 339 out of 1153 reviews
8 - Good
339
Rating 6 - Okay. 131 out of 1153 reviews
6 - Okay
131
Rating 4 - Poor. 47 out of 1153 reviews
4 - Poor
47
Rating 2 - Terrible. 32 out of 1153 reviews
2 - Terrible
32
8.6/10
Cleanliness
9.0/10
Staff & service
8.4/10
Amenities
8.4/10
Property conditions & facilities
8.4/10
Eco-friendliness
Reviews
10/10 Excellent
Tai
31 Dec 2024
Tai
Stayed 3 nights in Nov 2024
8/10 Good
Kelly
Travelled with family
29 Dec 2024
Liked: Staff & service, amenities
the first room we were given on the third floor had hair and a razor lid in the shower you could tell that it hadn't been cleaned there was a vodka bottle next to the beds. when I called they got me a different room on the first floor which was much better except that the toilet had a hard time flushing we had to flush it twice every time and then it eventually got clogged. the staff were all very nice and we enjoyed everything else about our stay.
Hotel is clean and staff are friendly. Breakfast is normal buffet style.
Fridge is room was malfunctioning and we were unaware of this, it froze everything in it including my medication (insulin).
I liked that it was near Frankenmuth. I did not care for the bed, it was too hard and difficult to sleep on. Also did not care for the shower head that reduces the water flow because it was not hot enough of a shower. Also, the headboard needs a good cleaning. You can see finger and hand prints
Breakfast was good. It was decorated for the holidays and the staff was very friendly and helpful. Rooms were large, very clean and the bed was comfortable.