Located in Saint-Jean-de-Luz, Hôtel Le Relais Saint Jacques is by the sea, within a 5-minute walk of Maison Louis XIV and Church of St-Jean-Baptiste. .This hotel is 0.1 mi (0.2 km) from Maison de l'Infante and 0.3 mi (0.5 km) from Port of Saint-Jean-de-Luz Ciboure.
What's nearby
Maison Louis XIV - 4 min walk - 0.4 km
Church of St-Jean-Baptiste - 4 min walk - 0.4 km
Port de Saint-Jean-de-Luz - 5 min walk - 0.5 km
St-Jean-de-Luz Beach - 5 min walk - 0.5 km
Port of Saint-Jean-de-Luz Ciboure - 6 min walk - 0.5 km
Getting around
Saint-Jean-de-Luz (XJZ-Saint-Jean-de-Luz Train Station) - 1 min walk
Biarritz (BIQ-Pays Basque) - 21 min drive
Restaurants
Cinéma le Select - 3 min walk
Place Louis XIV - 4 min walk
Battela - 3 min walk
Le Cosmopolitain - 3 min walk
Etxe Nami - 3 min walk
About this property
Hôtel Le Relais Saint Jacques
Hotel in Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques offers 17 air-conditioned accommodations with minibars and safes. Memory foam beds feature premium bedding. Flat-screen televisions come with premium satellite channels. Bathrooms include complimentary toiletries and hair dryers.
This Saint-Jean-de-Luz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Make yourself at home in one of the 17 air-conditioned rooms featuring minibars and flat-screen televisions. Your memory foam bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers.
Make use of convenient amenities, which include complimentary wireless internet access and bike storage.
Buffet breakfasts are available daily from 7 AM to 11 AM for a fee.
Featured amenities include complimentary wired internet access, luggage storage, and a safe deposit box at the front desk. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and 11 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi and wired Internet
Parking and public transport
Limited on-site parking (max. 1 space per unit)
Height restrictions apply for on-site parking
Off-site parking within 164 ft (EUR 20 per day); booking required
Food and drink
Buffet breakfast available for a fee daily 7 AM–11 AM: EUR 11.5 for adults and EUR 11.5 for children
Things to do
Bike parking
Bike storage
Family friendly
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Guest services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Step-free path to entrance
Wheelchair-accessible public bathroom
Wheelchair-accessible (may have limits)
More
At least 80% of food locally sourced
Double-glazed windows
Reusable cups only
Room amenities
Bedroom
Air conditioning
Bed sheets
Memory-foam mattress
Premium bedding
Bathroom
Free toiletries
Hairdryer
Private bathroom
Towels
Entertainment
Flat-screen TV
Premium channels
Satellite channels
Food and drink
Coffee/tea maker
Electric kettle
Minibar
More
Desk
Free local calls
LED light bulbs
Phone
Safe
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 7:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 7:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Front desk (limited hours)
Pets
Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
1 total (up to 44 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available
Children and extra beds
Children are welcome
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 11.5 for adults and EUR 11.5 for children
Nearby parking fee: EUR 20 per day (164 ft away)
Pet fee: EUR 15 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Parking height restrictions apply
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Qualys Hotel Relais Saint J
Qualys Hotel Relais Saint J Saint-Jean-de-Luz
Qualys Relais Saint J
Qualys Relais Saint J Saint-Jean-de-Luz
Hôtel Relais Saint Jacques Saint-Jean-de-Luz
Relais Saint Jacques Saint-Jean-de-Luz
Le Relais Saint Jacques
Hôtel Le Relais Saint Jacques Hotel
Hôtel Le Relais Saint Jacques Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Hotel Saint-Jean-de-Luz
Hôtel Le Relais Saint Jacques Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The hotel is across the road from the train station which was very convenient. The room was a bit small but very clean. The hotel is close to so mean wonderful restaurants.. If we go back to.
Saint John de luz.we will definitely stay here again
Great wee hotel directly opposite railway station and bus stops. Lovely clean safe area close to shopping , restaurants, market and beautiful main square..
The location of this hotel was perfect. We were rail travellers so a hotel opposite the station was ideal.
It was very easy to walk into the town and there were many lovely restaurants and bars.
The staff were friendly, helpful and accommodating.
Our room on the top floor was lovely with views over the water and surprisingly quiet given the location.
The bed was comfortable, the room and bathroom clean and well serviced. An ideal short stay!
The lady who checked us in was very pleasant and helpful. The hotel was in a great location to access the downtown area for shopping, restaurants and beach. It was also very convenient for the train station where we arrived and bus stop we used to leave from. The room was clean and comfortable. We were happy to have a/c, the juliet balcony and a fridge!
The hotel was very easy to find being opposite the train station and the old town and the beach were easily accessible.
The bed was very comfortable and it was helpful to have a fridge and tea and coffee making facilities.
Stayed here one night, everything was clean and in working order. The hotel is on a busy street but the windows are well insulated so the noise wasn't a problem. The bed was very comfortable, the mattress was soft and they gave lots of pillows. Parking wasnt easy to find and it's paid, if you have heavy luggage you might have to carry it a bit.
Keri
Stayed 1 night in Apr 2022
10/10 Excellent
Verified traveller
Business traveller
11 Dec 2019
Liked: Cleanliness, staff & service
Just a great place to stay. Professional and good natured team. Tidy room. Super bathroom. Fantastic aquarium in breakfast room
The hotel is difficult to find as it is right on a roundabout. There is limited tight parking. Check in was efficient. The room was small, tired and a small bed. Limited tea/coffee facilities. I requested more milk capsules and was told they would be brought to the room. They never arrived and then reception had closed. Check out was a fiasco. Had to wait and the receptionist was in a blind panic. She took my payment and then insisted it hadn’t gone through. She took it again and yes, she charged me twice. To their credit they contacted me two days later and apologised.
Only hiccup was that despite having explicitly reserved two twins, we got a single larger bed.
Staff was helpful in making a dinner reservation, advising how to get to parking.
Very welcoming staff/hosts, clean and comfortable property. Conveniently located near all the action but a little away to be quiet. Perfect sound insulation. 5*