With a stay at Sure Hotel by Best Western Annecy in Annecy (Cran-Gevrier), you'll be within a 10-minute drive of Lake Annecy and Thiou. .This eco-certified hotel is 1.6 mi (2.6 km) from Centre Commercial Courier and 1.8 mi (2.9 km) from Annecy Aventure.
What's nearby
Centre Commercial Courier - 4 min drive - 2.7 km
Annecy Castle - 5 min drive - 3.6 km
Notre-Dame-de-Liesse Church - 5 min drive - 3.8 km
Palais de l Ile - 6 min drive - 3.9 km
Amours Bridge - 6 min drive - 4.0 km
Getting around
Annecy Station - 4 min drive
Chambery (CMF-Chambery - Savoie) - 26 min drive
Restaurants
Jadelight Buffet - 3 min drive
Burger King - 4 min drive
Basilic & Co Annecy - 3 min drive
Restaurant le Shiva - 3 min drive
Class'Croute - 4 min drive
About this property
Sure Hotel by Best Western Annecy
Eco-certified Annecy hotel in Cran-Gevrier with a full-service spa
Sure Hotel by Best Western Annecy offers 63 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with premium satellite channels. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a spa tub.
The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.
Make yourself at home in one of the 63 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Conveniences include coffee/tea makers, and housekeeping is provided daily.
Take time to pamper yourself with a visit to the full-service spa. Additional amenities at this hotel include complimentary wireless internet access, an arcade/game room, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 6:30 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage. Free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 6:30 AM and 10:00 AM.
Onsite venue - This restaurant specializes in French cuisine.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
Bulgarian, English, French, Portuguese, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
Free uncovered self-parking on site
Electric car charging station on site
Wheelchair-accessible parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 6:30 AM–10:00 AM on weekends: EUR 14.50 for adults and EUR 8 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Things to do
Arcade/games room
Bike rentals
Billiards/pool table
Full-service spa
Playground
Family friendly
Arcade/games room
Playground
Soundproofed rooms
Travel cot
Conveniences
Banquet hall
Lift
Free newspapers in reception
Vending machine
Guest services
24-hour front desk
Daily housekeeping
Luggage storage
Business services
Meeting rooms
Outdoors
Terrace
Spa
Sauna
Spa open daily
Hot tub
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Step-free path to entrance
Thin carpet in room
Wheelchair-accessible parking
Wheelchair-accessible (may have limits)
More
Smoke-free property
TV in lobby
Room amenities
Bedroom
Air conditioning
Bed sheets
Bathroom
Hairdryer
Private bathroom
Towels
Entertainment
TV/satellite channels
Flat-screen TV
Premium channels
Food and drink
Coffee/tea maker
More
Soundproofing
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification.
Renovations and closures
The following facilities are closed seasonally each year. They will be closed from August 5 to August 19:
Dining venue(s)
The following facilities are closed on Sunday, Friday, and Saturday:
Dining venue(s)
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of EUR 10 per pet, per night
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 1.10 per person, per night. This tax does not apply to children under 18 years of age.
We have included all charges provided to us by the property.
Optional extras
Fee for buffet breakfast: approximately EUR 14.50 for adults and EUR 8 for children
Pet fee: EUR 10 per pet, per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
National rating
This property has received its official star rating from the French Tourism Development Agency, ATOUT France.
Property is also known as
Annecy Best Hotel
Annecy Hotel
Best Annecy
Best Hotel Annecy
Hotel Annecy
Hotel Best Annecy
Best Hotel Annecy
Sure By Best Annecy Annecy
Sure Hotel by Best Western Annecy Hotel
Sure Hotel by Best Western Annecy Annecy
Sure Hotel by Best Western Annecy Hotel Annecy
Sure Hotel by Best Western Annecy Reviews
Reviews
8.0
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 183 out of 611 reviews" "
10 - Excellent
183
Rating 8 - Good. 293 out of 611 reviews" "
8 - Good
293
Rating 6 - Okay. 98 out of 611 reviews" "
6 - Okay
98
Rating 4 - Poor. 24 out of 611 reviews" "
4 - Poor
24
Rating 2 - Terrible. 13 out of 611 reviews" "
2 - Terrible
13
8.2/10
Cleanliness
8.4/10
Staff & service
8.0/10
Amenities
7.8/10
Property conditions & facilities
8.2/10
Eco-friendliness
Reviews
6/10 Okay
Huw
Travelled with family
16 Aug 2024
Liked: Cleanliness, staff & service, amenities
Nice hotel with very friendly and helpful staff but our family room was tiny with only a skylight as a window. Nowhere near enough cloths storage for a family so lived out of our suitcases for the week and even that was tricky to find room to store them.
Huw
Stayed 6 nights in Aug 2024
4/10 Poor
Kendra
Travelled with family, Travelled with family and small children
We booked a family room for two adults and two kids. The staff was friendly and helpful (our best highlight) but the property was old and run down, smelly and very hot. The room we were given had a skylight that did not open (no regular windows) and the AC was broken. It was 40 degrees Celsius and we asked for a new room. They gave us two rooms with a full size bed each because there were no other family rooms. The rooms were very very small and uncomfortable. Overpriced for the quality.
Kendra
Stayed 1 night in Jul 2024
6/10 Okay
Igor
Travelled with family
17 July 2024
Liked: Staff & service
AC wasn't working consistently by shutting off in the middle of the night and not resuming operation (may be broken thermostat); there was a particular smell in the area of main lobby; dining area wasn't very tidy.
Otherwise, hotel was OK, staff friendly and helpful. We stayed one night only so there was no real opportunity for the hotel staff to rectify an issues...
Very very small rooms!!!! Does Not meet design requirements!!!!
Bathroom is all mold and No fan!!!!!
NEVER, I can recommend for my family and friends!!!!!