The staff are friendly, the location is fine, though a bit tough to find. However the hotel itself is quite old. The carpet in the room needs a massive cleaning or replacement. Walls are a bit thin. It has accumulated a lot of unpleasant stains, even though I know the room staff have tried their best to clean it. For those new to Japan, please note that this inn operates in the style of a traditional Japanese inn. Therefore, you will be asked to "return" the room key to reception every-time you leave the hotel. It is not required if you really prefer to keep it, but it is the preferred custom. This allows them also to know when they are able to offer room service and clean the room. Alternatively, if you want to keep the key, just let the staff in reception know that you would like room service (there is no "room service" sign to put on your door).