Copthorne Hotel Manchester Salford Quays

4.0 star property

Photo gallery for Copthorne Hotel Manchester Salford Quays

Terrace/patio
Terrace/patio
View from property
Exterior
Interior entrance

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
Clippers Quay, Salford Quays, Salford, England, M50 3SN
  • Salford Quays
    ‪1 min walk‬
  • Old Trafford
    ‪11 min walk‬
  • The Lowry Art and Entertainment
    ‪17 min walk‬
  • Manchester (MAN)
    ‪18 min drive‬

Room options

Standard Twin Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

Standard Family Room

  • City view
  • Sleeps 3
  • 1 Double Bed

Club Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Standard Double Room

  • 25 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

Similar properties

About the area

Salford

When you stay at Copthorne Hotel Manchester Salford Quays in Salford, you'll be on the riverwalk, just steps from Salford Quays and 11 minutes by foot from Old Trafford. .This eco-certified hotel is 3.4 mi (5.5 km) from Trafford Centre and 4.4 mi (7.1 km) from Etihad Stadium.

What's nearby

  • Salford Quays - 1 min walk
  • Old Trafford - 11 min walk
  • The Lowry Art and Entertainment - 17 min walk
  • Old Trafford Cricket Ground - 17 min walk
  • MediaCityUK - 3 min drive

Getting around

  • Exchange Quay Tram Stop - 1 min walk
  • Manchester United Football Ground Station - 11 min walk
  • Manchester Airport (MAN) - 18 min drive

Restaurants

  • ‪The Alchemist - ‬14 min walk
  • ‪Café Rouge - Salford - ‬15 min walk
  • ‪The Trafford - ‬12 min walk
  • ‪Matchstick Man - ‬4 min walk
  • ‪Manchester United Red Cafe - ‬12 min walk

About this property

Copthorne Hotel Manchester Salford Quays

Riverwalk hotel with a 24-hour business center and a 24-hour front desk
Copthorne Hotel Manchester Salford Quays offers 166 accommodations with safes and complimentary newspapers. 32-inch Smart televisions come with premium digital channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
Stay in one of 166 guestrooms featuring Smart televisions. 32-inch flat-screen televisions are provided, with digital programming available. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and wedding services. Additional amenities at this hotel include a television in a common area, barbecue grills, and discounted use of a nearby fitness facility.
You can enjoy a meal at the restaurant serving the guests of Copthorne Hotel Manchester Salford Quays, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 6:30 AM to 9:30 AM for a fee.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
To-go breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9:30 AM.
Copthorne Hotel Manchester Salford Quays has a restaurant on site.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish, Romanian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 5 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • To-go breakfast available for a fee daily 6:30 AM–9:30 AM: GBP 15.95 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Bike parking

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch smart TV
  • Digital channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 15.95 per person
  • Self parking fee: GBP 5 per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a security system and window guards

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Copthorne Hotel Manchester
Copthorne Hotel Manchester Salford
Copthorne Manchester
Copthorne Manchester Hotel
Copthorne Manchester Salford
Hotel Copthorne Manchester
Manchester Copthorne
Manchester Copthorne Hotel
Copthorne Hotel Manchester Salford, Greater Manchester
Copthorne Hotel Salford

Copthorne Hotel Manchester Salford Quays Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 377 out of 1003 reviews
Rating 8 - Good. 315 out of 1003 reviews
Rating 6 - Okay. 185 out of 1003 reviews
Rating 4 - Poor. 71 out of 1003 reviews
Rating 2 - Terrible. 55 out of 1003 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Katrina

Liked: Cleanliness, amenities, property conditions & facilities
The location was great. Right next to a tram stop. When I checked in I had to ask how to get to the lift and there was no information in the room about facilities. The bed was really uncomfortable but everything else was fine.
Stayed 1 night in Jan 2025

2/10 Terrible

Emily

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Either threw away or stolen my device
I left a device (kindle) in my room due to rushing to leave and left it on the side table of the bed. This was either thrown away or stolen as it never got handed in, and it took me 6-7 calls for the reception to check with the cleaning staff. Not only that, multiple times I was told I'd be called back with further information and I received no call whatsoever.
Stayed 1 night in Nov 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Simple basic room. Nice to have a waterside view Very good location for transport
Stayed 2 nights in Nov 2024

10/10 Excellent

Kamran

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Nov 2024

6/10 Okay

Ben

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Tracy

Liked: Cleanliness, staff & service, room comfort
Clean but tired.
Hotel is showing its age our room was very dated, although bed was clean and comfortable. Disappointed with breakfast as many items were not available from the buffet when the was still an hour and half of service. My wife fell ill overnight so did not want breakfast however was told they could not refund her.
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for O2 warehouse gig
Nice hotel staff and breakfast. great location, for city centre and O2 warehouse.
Stayed 1 night in Nov 2024

10/10 Excellent

J D

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mumtaz

Stayed 1 night in Nov 2024

10/10 Excellent

Sean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here for a gig at O2 Victoria Warehouse, there's a metro stop pretty much opposite the hotel and the venue was about 10 minutes walk away. We had a great view of the quays from the room. The bathroom felt like it was from the '70s but everything was functional. Overall good value.
Stayed 1 night in Nov 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

2/10 Terrible

Denise

Business traveller
Disliked: Cleanliness, property conditions & facilities
Don't be fooled by the lovely ground floor
The foyer and ground floor areas look great. The bedrooms are tired. Mishmash of furniture, filthy carpets and grotty bathrooms. Needs a major upgrade. Worst issue is not being able to park at 9pm at night. Several cars had parked across the bays therefore taking up 2 spaces. The car park is used by non hotel guests. I booked specifically for safe parking.
Stayed 1 night in Nov 2024

8/10 Good

STUART

Liked: Cleanliness, staff & service, room comfort
Clean and comfortable. Staff pleasant…..too long to wait checking in with only one person on reception and a big queue of people…..bed comfy but room key didn’t work! Three room keys so in the end duty manager has to let us in our room….
Stayed 1 night in Nov 2024

10/10 Excellent

Ivan

Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Julie

Travelled with partner
Liked: Cleanliness, staff & service
Bar not stocked Hardly any drinks no lager draft or bottles No wine of choice and no liquor of choice
Stayed 1 night in Nov 2024

4/10 Poor

Paul

Liked: Cleanliness, staff & service
Area was quite dirty, the property itself is a little dated, but restaurant and bar staff were good with food being good also.
Stayed 1 night in Nov 2024

10/10 Excellent

christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Yingjie

Stayed 1 night in Aug 2024

6/10 Okay

Yvonne

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
We stayed at this hotel in June had a room overlooking the Quay, which was lovely,. On this occasion room was on opposite side of hotel, not so nice and was disappinted as cleanliness of room wasnt to standard.
Stayed 1 night in Nov 2024

8/10 Good

Matthew

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Friendly staff Facilities were satisfactory for a 2 night stay Nothing to complain about, had a nice time 👍
Stayed 2 nights in Nov 2024

6/10 Okay

David

Business traveller
Almost Average
After a previous poor experience at the hotel thought I would try again. It was better, not a lot but that appears to be more by luck than judgement and just dropped lucky with the room. One thing to highlight they demand a card it is not negotiable and must authorised regardless of any conditions. This is not highlighted anywhere. This becomes a bigger issue when you book a number of rooms and you wish to check in as they take the main card for all rooms !
Stayed 1 night in Nov 2024

2/10 Terrible

Neil

Stayed 1 night in Nov 2024

2/10 Terrible

Cameron

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didnt work and when reported i was told to fix it myself. I was then woke up 3 times during the night due to fire alarms. 3am, 4.30am and then 7.30am to be told it was down to showers in the room setting of the alarms
Stayed 1 night in Nov 2024