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The Merchant's House, BW Signature Collection

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Merchant's House, BW Signature Collection

Standard Room, 1 King Bed, Non Smoking (Theme Room)
Exterior
Restaurant
Reception
Lobby

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Breakfast available
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
29 Milford St, Salisbury, England, SP1 2AP
  • Southampton Skating
    1 min walk
  • Market Square
    4 min walk
  • Cathedral Close
    7 min walk
  • Southampton (SOU)
    34 min drive

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room)

Standard Room, 1 King Bed, Non Smoking (Theme Room)

  • 19.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking (Larger Room)

  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed, Non Smoking

  • 23.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 1 Single Bed, Non Smoking

  • 15.0 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Superior Room, 1 King Bed, Non Smoking

  • 20.0 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds, Non Smoking

Hypo-allergenic bedding, desk, laptop workspace, iron/ironing board

Classic Room, 2 Single Beds, Non Smoking

  • 18.0 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

Classic Room, 1 King Bed, Non Smoking

  • 18.0 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Room

Best Western Red Lion Hotel

Free WiFi
Restaurant
Breakfast available
Parking available
4.0 out of 5, Very good, (638)
The price is AU$127
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Best Western Red Lion Hotel

About the area

Salisbury

When you stay at The Merchant's House, BW Signature Collection in Salisbury, you'll be in the historical district, within a 15-minute drive of New Forest National Park and Stonehenge. .This hotel is 0.5 mi (0.8 km) from Southampton Skating and 0.5 mi (0.9 km) from College of Matrons.

What's nearby

  • Cathedral Close - 7 min walk
  • Magna Carta Chapter House - 9 min walk
  • Salisbury Cathedral - 9 min walk
  • Salisbury Museum - 11 min walk
  • Old Sarum - 6 min drive

Getting around

  • Salisbury (XSR-Salisbury Train Station) - 13 min walk
  • Bournemouth (BOH-Bournemouth Intl.) - 41 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪PizzaExpress - ‬3 min walk
  • ‪Salisbury Market Square - ‬4 min walk
  • ‪Nando's - ‬2 min walk
  • ‪Noodle Camp - ‬3 min walk

About this property

The Merchant's House, BW Signature Collection

Hotel in Salisbury with a 24-hour front desk and a bar
The Merchant's House, BW Signature Collection offers 37 air-conditioned accommodations with complimentary bottled water and coffee/tea makers. 40-inch LED televisions come with digital channels.

Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Make yourself at home in one of the 37 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, and housekeeping is provided daily.
Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 7:00 AM to 10:30 AM for a fee.
Free self parking is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 10:30 AM on weekdays.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee weekdays 7:00 AM–10:30 AM: GBP 15.00 for adults and GBP 9.00 for children
  • 1 bar

Guest services

  • 24-hour front desk
  • Daily housekeeping

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding

Bathroom

  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch LED TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free tea bags/instant coffee

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 15.00 for adults and GBP 9.00 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

This property does not have elevators

Property is also known as

The Merchant's House
The Merchant's House BW Signature Collection
The Merchant's House, BW Signature Collection Hotel
The Merchant's House, BW Signature Collection Salisbury
The Merchant's House, BW Signature Collection Hotel Salisbury

The Merchant's House, BW Signature Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 462 out of 650 reviews" "
Rating 8 - Good. 140 out of 650 reviews" "
Rating 6 - Okay. 31 out of 650 reviews" "
Rating 4 - Poor. 10 out of 650 reviews" "
Rating 2 - Terrible. 7 out of 650 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jason

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, friendly staff,
Stayed 1 night in Sep 2024

8/10 Good

Terence

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel in a good central location. Food options are limited
Stayed 1 night in Sep 2024

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, tidy room, very comfortable. Staff always friendly. Good breakfast.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent experience with especially helpful and cheery staff.
Stayed 1 night in Sep 2024

6/10 Okay

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

8/10 Good

Steven

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Nigel

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Debbie

Stayed 1 night in Sep 2024

10/10 Excellent

peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was nice and quiet. The staff were helpful and friendly. Shops and restaurants were a very short walk away.
Stayed 1 night in Sep 2024

8/10 Good

Gennady

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The place is renovated and very clean. It is a combination of old houses merged in one - it makes some kind of a maze and e.g., in our room (Nelson) the bathtub was in the room about 8'' above the bedroom. There are 3 floors and no elevator. The stairs are narrow. We stayed 2 days - we have used small shampoo tube when we arrived and were hoping to get a new one next day - but it did not happen. Frugality is good but to a limit.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Liked: Amenities
Parking difficult but staff were very helpful and went above and beyond to make our stay pleasant
Stayed 1 night in Aug 2024

10/10 Excellent

Martine

Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel in town. I stay often. The staff try and succeed. Rooms mostly fine tho some a little cramped.
Stayed 1 night in Aug 2024

8/10 Good

Damon, BOONVILLE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place, friendly people for the most part. No washcloths which is very odd.
Stayed 1 night in Aug 2024

6/10 Okay

Alison

Disliked: Cleanliness
Disappointed
I chose the hotel because of the location, which is fairly central, and because it said it had free parking. It does not and I had to use a nearby multi storey at an added cost of about £20. The decor is a little tired and shabby. The breakfast was disappointing, with little choice for a buffet. I would not recommend the hotel.
Stayed 2 nights in Aug 2024

8/10 Good

Darren

Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Nicely updated room. Friendly and helpful staff.
Stayed 1 night in Aug 2024

8/10 Good

Mary A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Long Day Travel
Great hotel with a wonderful location!
Stayed 1 night in Aug 2024

10/10 Excellent

Stacy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

graham

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
City centre. Had to park on the street, as small car park behind was full and pay from 8am while we had breakfast.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, room was a little small but did have A/C, breakfast staff where 1st class service and breakfast 10/10
Stayed 1 night in Aug 2024

6/10 Okay

Lee

Business traveller
Disliked: Room comfort
Breakfast saved this visit
Unfortunately this is one where I’m confused about the reviews! I thought the stay was ok, but certainly nothing better in terms of comfort than a popular chain hotel. I upgraded my room, but still completely clueless as to what the upgrade was for. It certainly couldn’t have been for the bathroom as it was very dated, cramped and took 5 minutes to setup the nicer shower. It wasn’t for the bed or the pillows because they were far from comfortable. It wasn’t for the air-con which worked fine if you don’t mind it sounding like an old zanussi washing machine, and it couldn’t be for the luxurious space or views as that wasn’t there either. I appreciate the building is original and historic, and the bar area is ‘quaint’ but surely comfort is key and this could certainly do with a refurb! As per title, I would have scored it lower but the breakfast was excellent and this made the stay - and the cost - easier. Unfortunately it won’t entice me back.
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas, Widnes

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great to stop off at after long journey.
Stayed 1 night in Aug 2024