The room was remodeled but the room was not cleaned afterwards.
There was hair all over the room and bed, the floor had stains and was not vacuumed. I couldn't use the closet because the doors wouldn't open, and the microwave didn't work. There was also no maid service provided, even though it was advertised having daily maid service.
The pool was so cold I couldn't get in it, and the spa had dirty, yellow water in it.
Breakfast was a waffle, muffin or cereal. The coffee maker was broken and minimumal utensils to use.
Also, there was never any staff at the front desk, even when I rang the bell.