Crystal Inn Hotel & Suites West Valley City

3.0 star property

Photo gallery for Crystal Inn Hotel & Suites West Valley City

Lobby
Pillow-top beds, individually furnished, desk, laptop workspace
Indoor pool
Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free airport shuttle

Explore the area

Map
2254 West City Center Court, I-215, Exit 18, West Valley City, UT, 84119
  • Hale Center Theater
    ‪2 min walk‬
  • Maverik Center
    ‪8 min walk‬
  • Salt Palace Convention Center
    ‪12 min drive‬
  • Salt Lake City, UT (SLC-Salt Lake City Intl.)
    ‪12 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Executive Suite, 1 King Bed with Sofa bed, Jetted Tub, Non Smoking

  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

West Valley City

When you stay at Crystal Inn Hotel & Suites West Valley City in West Valley City, you'll be near the airport, within a 15-minute drive of Vivint Arena and Salt Palace Convention Center. .This hotel is 10.3 mi (16.5 km) from University of Utah and 9 mi (14.4 km) from Salt Lake Temple.

What's nearby

  • Hale Center Theater - 2 min walk - 0.2 km
  • Maverik Center - 8 min walk - 0.7 km
  • Vivint Arena - 11 min drive - 13.3 km
  • Salt Palace Convention Center - 12 min drive - 13.8 km
  • Temple Square - 13 min drive - 14.6 km

Getting around

  • Murray Central Station - 9 min drive
  • Decker Lake Station - 9 min walk
  • Salt Lake City International Airport (SLC) - 12 min drive

Restaurants

  • ‪Olive Garden - ‬20 min walk
  • ‪Kowloon Cafe - ‬7 min walk
  • ‪Cracker Barrel - ‬2 min walk
  • ‪Subway - ‬17 min walk
  • ‪Starbucks - ‬19 min walk

About this property

Crystal Inn Hotel & Suites West Valley City

Hotel in West Valley City with free breakfast and airport shuttle service
Crystal Inn Hotel & Suites West Valley City offers 122 accommodations with coffee/tea makers and designer toiletries. Each accommodation is individually furnished. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This West Valley City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on a limited basis.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 122 individually furnished guestrooms, featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature designer toiletries and hair dryers.
Don't miss out on the many recreational opportunities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, ski storage, and a television in a common area.
Grab a bite from the grocery/convenience store serving guests of Crystal Inn Hotel & Suites West Valley City. A complimentary buffet breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in West Valley City? This hotel has 1410 square feet (131 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (limited availability)
  • Tour and ticket assistance

Business services

  • 1,410 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 113.82 per pet, per stay (maximum USD 227.64 per stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 55 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 113.82 per pet, per stay (maximum USD 227.64 per stay)
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is recommended for transportation to and from this property
Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision

Property is also known as

Crystal Inn Hotel West Valley City
Crystal West Valley City
Crystal Inn Hotel Suites West Valley City
Crystal Inn Hotel & Suites West Valley City Hotel
Crystal Inn Hotel & Suites West Valley City West Valley City

Crystal Inn Hotel & Suites West Valley City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 1079 out of 1679 reviews
Rating 8 - Good. 396 out of 1679 reviews
Rating 6 - Okay. 118 out of 1679 reviews
Rating 4 - Poor. 48 out of 1679 reviews
Rating 2 - Terrible. 38 out of 1679 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Harold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast was the highlight of the stay.
Stayed 1 night in Jan 2025

6/10 Okay

Danae

Stayed 1 night in Jan 2025

8/10 Good

Jeromy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

fridel

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort

soso

I have stayed at Crystal Inn in Midvale. The reception is 100 percent better than at this West Valley location. My wife and I were almost ignored. At the Midvale one, they provided us with a complimentary bottle of water and something else at the reception. At this West Valley location, it felt like a cold reception with barely a smile to give.
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 1 night in Dec 2024

10/10 Excellent

Genevieve

Stayed 2 nights in Jan 2025

10/10 Excellent

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean and friendly

Our stay there was great! The room was excellent and was very clean. That is always a good thing! Tasty breakfast and friendly staff at the front desk. AAAA++++
Stayed 1 night in Jan 2025

10/10 Excellent

Autumn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Josh

Stayed 1 night in Jan 2025

10/10 Excellent

Marinette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Patricia

The juices at breakfast were watered down and NOT drinkable. Others complained and were told there was nothing they could do.
Stayed 1 night in Jan 2025

8/10 Good

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was great everything was good except one little thing that stuck out the juices at the breakfast bar with watered down. If I book again and I'll always remember this hotel was great at that one little thing that made me change my mind.
Stayed 2 nights in Jan 2025

10/10 Excellent

Lorenzo

Stayed 3 nights in Dec 2024

10/10 Excellent

John

Stayed 1 night in Jan 2025

10/10 Excellent

Kay

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Paul

Stayed 3 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We appreciate the convenience of parking at the hotel and taking the shuttle or Lyft to the airport.
Stayed 1 night in Jan 2025

10/10 Excellent

Louis

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hot tub ,pool, dining within walking distance hotel is very modern
Stayed 1 night in Jan 2025

8/10 Good

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Jessica, Monrovia

Stayed 1 night in Dec 2024

8/10 Good

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Nestor

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Lisa, Richfield

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, good breakfast. Lots of nearby dining options.
Stayed 2 nights in Dec 2024