Tru by Hilton Saltillo

3.0 star property

Photo gallery for Tru by Hilton Saltillo

Room amenity
Shower, free toiletries, hair dryer, towels
Breakfast area
Children's play area - outdoor
Bar (on property)

Reviews

6.8 out of 10

Popular amenities

  • Bar
  • Free airport shuttle
  • Pool
  • Room service
  • Laundry
  • Air conditioning

Explore the area

Map
4100 Blvd Venustiano Carranza, A, Saltillo, COAH, 25230
  • Galerías Saltillo
    ‪11 min walk‬
  • Paseo Villalta
    ‪3 min drive‬
  • Museum of the Desert
    ‪9 min drive‬
  • Saltillo, Coahuila (SLW-Plan de Guadalupe Intl.)
    ‪12 min drive‬

Room options

Room, 1 Queen Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • Sleeps 2
  • 1 Queen Bed

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Saltillo

When you stay at Tru by Hilton Saltillo in Saltillo, you'll be in the business district, within a 5-minute drive of Galerías Saltillo and Paseo Villalta. .This family-friendly hotel is 3.1 mi (5 km) from Mexican Revolution Museum and 3.1 mi (5 km) from Los Presidentes Coahuilenses Museum.

What's nearby

  • Galerías Saltillo - 11 min walk - 0.9 km
  • Paseo Villalta - 3 min drive - 2.7 km
  • de Beisbol Francisco I. Madero - 5 min drive - 5.2 km
  • Alameda Zaragoza Park - 6 min drive - 5.7 km
  • Museum of the Desert - 9 min drive - 8.7 km

Getting around

  • Saltillo, Coahuila (SLW-Plan de Guadalupe Intl.) - 12 min drive

Restaurants

  • ‪Las Brazas - ‬6 min walk
  • ‪McDonald's - ‬11 min walk
  • ‪Toks - ‬5 min walk
  • ‪Vips - ‬11 min walk
  • ‪Starbucks - ‬12 min walk

About this property

Tru by Hilton Saltillo

Family-friendly hotel with airport shuttle service and area shuttle service
Tru by Hilton Saltillo offers 146 accommodations, which are accessible via exterior corridors and feature iPod docking stations and laptop-compatible safes. Beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a children's pool are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 146 guestrooms featuring iPod docking stations and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities such as an indoor pool or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a hair salon. Getting to nearby attractions is a breeze with the complimentary area shuttle that operates within 10 km.
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Saltillo? This hotel has 1076 square feet (100 square meters) of space consisting of conference space and meeting rooms. A roundtrip airport shuttle is complimentary (available 24 hours).
Tru by Hilton Saltillo has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free area shuttle up to 10 km
  • Area shuttle
  • Free shopping centre shuttle
  • Free secured self parking on site

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Indoor pool
  • Playground
  • TV in common areas

Family friendly

  • Children's games
  • Children's pool
  • Free area shuttle
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 1,076 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • No lift

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 6 AM
Contactless check-in available

Check-out

Check-out before 1 PM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

This property is closed from November 17 2024 to March 31 2025 (dates subject to change).
The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Sunday:
  • Fitness facility
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Quality Eurotel
Quality Inn Eurotel
Quality Inn Saltillo
Quality Inn Saltillo Eurotel
Quality Saltillo Eurotel
Tru by Hilton Saltillo Hotel
Tru by Hilton Saltillo Saltillo
Quality Inn Suites Saltillo Eurotel
Tru by Hilton Saltillo Hotel Saltillo

Tru by Hilton Saltillo Reviews

Reviews

6.8
Rating 10 - Excellent. 228 out of 912 reviews
Rating 8 - Good. 258 out of 912 reviews
Rating 6 - Okay. 171 out of 912 reviews
Rating 4 - Poor. 126 out of 912 reviews
Rating 2 - Terrible. 129 out of 912 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

2/10 Terrible

Abraham

Stayed 1 night in Oct 2024

4/10 Poor

Roberto

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
When booking we were not told the amenities listed such as fitness area and indoor pool were not available, this was THE reason why we booked this hotel. There is nothing about hotel being under renovation online. You definitely can’t sleep in as construction work begins at 8am. Limited parking beside NO amenities!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2024

10/10 Excellent

Fernando Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024

6/10 Okay

Julio Gustavo

Stayed 1 night in Jun 2024

4/10 Poor

Rebecca

Stayed 2 nights in Feb 2024

6/10 Okay

Juan

Stayed 1 night in Sep 2023

8/10 Good

MANUEL G., HOUSTON

Stayed 3 nights in Aug 2023

2/10 Terrible

Vania

Stayed 2 nights in Aug 2023

4/10 Poor

martha

Travelled with family and small children
Disliked: Amenities
No stairs very pricey por not having any stairs
Stayed 1 night in Aug 2023

8/10 Good

GILBERTO, Laredo

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Jul 2023

2/10 Terrible

Yaneth

Stayed 1 night in Jun 2023

2/10 Terrible

Javier

Travelled with family
Disliked: Amenities, property conditions & facilities
Horrible room . AC would not get cold. Has to be moved tovanother room. Water leak in rest room.
Stayed 1 night in Apr 2023

6/10 Okay

Enzo, Sterling Heights

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
El hotel ya está en malas condiciones. Urge remodelarlo! Y la señal de internet es muy mala.

6/10 Okay

Lourdes Mabell

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
El hotel tiene una buena ubicación, sin embargo sus instalaciones estan muy obsoletas. El cuarto era exactamente lo que solicite, tenia una cama king comoda. Solo que el baño tenia una fuga pequeña de agua, en la tina no cerraba completamente. El hotel te ofrece un desayuno complementario, cuando bajamos, todas las mesas estaban sucias con platos, vasos arriba de las mesas. Despues los cubiertos estaban todos juntos revueltos en una bandeja. Las personas que estaban antes de mi tomaban cubiertos y los volvian a poner en la bandeja. Como no habia limpieza optamos por no quedarnos a desayunar. Pero si algo nos dejo el covid es que eso no esta higienico. Y es algo que deberian cuidar.
Stayed 1 night in Dec 2022

10/10 Excellent

Adrián

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

8/10 Good

Julian

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I like the are and outside building, gardens but didn't like the room is too old.
Stayed 1 night in Oct 2022

10/10 Excellent

Paloma

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice experience and the price is ok
Stayed 5 nights in Jul 2022

6/10 Okay

Jose

Travelled with family, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was not ready at check in, booked the room for two people and there was only one towel...
Stayed 2 nights in Jul 2022

2/10 Terrible

JULIA

Stayed 1 night in Jul 2022

2/10 Terrible

Leticia

Travelled with partner
Liked: Staff & service
Es un hotel viejo , y le falta mantenimiento , muy buena locación , cerca de todo , cuando llegamos los chicos de recepción muy amables , hablando inglés con mi esposo , mi esposo es alto , tienen una lámpara , larga enmedio de la ventana y enfrente del escritorio , mi esposo se golpeó la cabeza varías veces con ella , esa lámpara es para cocinas arriba de las islas oh barras , el último día , mi esposo despertó temprano se fue al restaurant , yo lo alcanze , más tarde . Cuando abrí para entrar , se regreso la puerta con tanta fuerza que me prenso mi brazo enmedio de las dos puertas , horrible Gracias a Dios no se quebró , lo reporto mi esposo porque esto le pudo haber pasado a un niño , ocupan cerrar esa puerta que está mal , mi esposo fue y checo con un mesero y efectivamente , se cerraba al instante con fuerza , terminamos de almorzar y nos fuimos a levantar las cosas , mi esposo fue a entregar las llaves del cuarto y de regreso se resbaló y se cayó horrible , había un charco de agua que no miro , no tenía anuncio , nada. Fui y hablé con la persona de recepción y no le importo siguió como si nada en la computadora , le volví a recalcar mi esposo se resbaló con agua qué hay en los escalones al salir de la puerta principal. Ninguna palabra me ignoro , el señor de seguiridad ayudo a mi esposo a levantarse , el pobre estaba muy asustado , me dijo haga un ueporte , le dije ni siquiera le importo al hombre no se si era el gerente del hotel. Definitivamente no lo recomiendo.
Stayed 2 nights in Jul 2022

4/10 Poor

Isaac Leonel Lopez

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
El personal de recepción no se presentó por varios minutos, el servicio de internet era deficiente, intermitente y lento. Los vidrios y espejos estaban muy sucios. El desayuno continental muy limitado. La alberca estaba sucia por la tarde del domingo. En el lado bueno, el personal aunque escaso, fueron muy amables y las habitaciones son cómodas.
Stayed 1 night in May 2022

4/10 Poor

Americo

Stayed 1 night in May 2022

4/10 Poor

Eligio

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Facilities do not look like the pictures, everything looks really old and in need of repairs or improvement, the key card kept failing and in need to be reprogrammed almost every day. Total misrepresentation of what the hotel actually looks like in real life
Stayed 3 nights in Apr 2022

4/10 Poor

gloria

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
sink was clogged., service took about 20 minutes to fix .., then at night I took a shower and found tub had same problem.. hotel didn't have personnel to fix problem so my wife had to wait to take shower.., for breakfast took about 40 minutes to get food we got kind of dissapointed
Stayed 2 nights in Mar 2022