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Hotel Neutor Express

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Neutor Express

Comfort Double Room, Balcony | Terrace/patio
Comfort Double Room, Balcony
Daily buffet breakfast (EUR 19 per person)
Comfort Double Room, Balcony | Terrace/patio
Reception

Reviews

7.0 out of 10

Good

Popular amenities

  • Parking available
    Parking available
  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
Neutorstrasse 9, Salzburg, 5020
  • Festspielhaus Hall
    6 min walk
  • Getreidegasse
    6 min walk
  • Mozart's Birthplace
    8 min walk
  • Salzburg (SZG-W.A. Mozart)
    7 min drive

Room options

View all photos for Basic Twin Room

Basic Twin Room

Basic Twin Room

  • 15 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Basic Single Room

Basic Single Room

Basic Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room

Double Room

Double Room

  • 22 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Comfort Double Room, Balcony

Comfort Double Room, Balcony

Comfort Double Room, Balcony

  • 26 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite, Balcony

Junior Suite, Balcony

Junior Suite, Balcony

  • 40 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

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The price is AU$392
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About the area

Salzburg

A stay at Hotel Neutor Express places you in the heart of Salzburg, within a 15-minute walk of Salzburg Christmas Market and Mirabell Palace and Gardens. .This hotel is 0.2 mi (0.3 km) from Sigmundstor Tunnel and 0.2 mi (0.3 km) from Festspielhaus Hall.

What's nearby

  • Mozart's Birthplace - 8 min walk - 0.7 km
  • Salzburg Christmas Market - 10 min walk - 0.9 km
  • Salzburg Cathedral - 11 min walk - 1.0 km
  • Fortress Hohensalzburg - 12 min walk - 1.0 km
  • Mirabell Palace and Gardens - 15 min walk - 1.3 km

Getting around

  • Salzburg Aigen S-Bahn - 7 min drive
  • Salzburg Mülln-Altstadt Station - 18 min walk
  • W.A. Mozart Airport (SZG) - 7 min drive

Restaurants

  • ‪Humboldt Stubn - ‬7 min walk
  • ‪Balkan Grill Walter - ‬6 min walk
  • ‪Afro Cafe - ‬7 min walk
  • ‪Restaurant Herzl - ‬6 min walk
  • ‪Fenster Café - ‬5 min walk

About this property

Hotel Neutor Express

Central hotel with a conference center connected to the convention center in Salzburg
Hotel Neutor Express offers 45 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. This Salzburg hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Stay in one of 45 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and tour/ticket assistance. This hotel also features a banquet hall and a vending machine.
Satisfy your appetite at the hotel's coffee shop/cafe, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, luggage storage, and a safe deposit box at the front desk. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 19 per day)

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: EUR 19 per person
  • 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Art gallery
  • Designer shops
  • Shopping centre

Family friendly

  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • Daily housekeeping
  • Dry-cleaning service
  • Front desk (limited hours)
  • Luggage storage
  • Tour/ticket assistance

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

More

  • Desk
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
The check-in location differs from the property location; go to: [Hotel Neutor Neutorstraße 8.]
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 1.85 per person, per night. This tax does not apply to children under 15 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 19 per person
  • Self parking fee: EUR 19 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Property Registration Number 50101-000082-2020

Property is also known as

Hotel Neutor Express Salzburg
Neutor Express Salzburg
Neutor Express
Hotel Neutor Express Hotel
Hotel Neutor Express Salzburg
Hotel Neutor Express Hotel Salzburg

Hotel Neutor Express Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 54 out of 296 reviews" "
Rating 8 - Good. 106 out of 296 reviews" "
Rating 6 - Okay. 82 out of 296 reviews" "
Rating 4 - Poor. 38 out of 296 reviews" "
Rating 2 - Terrible. 16 out of 296 reviews" "

7.2/10

Cleanliness

7.6/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Rachel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Martin

Stayed 1 night in Jul 2024

10/10 Excellent

Juli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

10/10 Excellent

Margo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good option for the Festive guests -highly recommended!
Stayed 2 nights in Jul 2024

10/10 Excellent

rogie

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in the back of the old town, but u can walk 5mins to the old town where the places to see in salzburg. The rooms are big with balcony but they don't have. Complimentary shampoo, conditioner and lotion which I forgot to bring due to the size when u don't check on luggage.
Stayed 2 nights in Jul 2024

10/10 Excellent

peter

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Great room with the large terrace. Friendly receptionist. Very close to the old city. Parking is bit troublesome, but manageable.
Stayed 2 nights in Jul 2024

4/10 Poor

Parker

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Closest and cheapest we could find yet was severely lacking. Right on a busy street which is so loud at night, yet there is no air conditioning so you have to have your windows open to have any air flow. The rooms look like a motel 6. Would recommend just paying more for a hotel that actually has ac and better rooms.
Stayed 1 night in Jul 2024

2/10 Terrible

Raffael

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid
The room was absolutely disgusting, the carpet was heavily stained all over with only god knows what. The furniture was falling apart, when I opened the door of the wardrobe it fell off in my had and I narrowly avoided injury. The safe didnt work, the toilet was continually running the whole experience was depressing I can't believe Hotels.com would even consider promoting such a poor establishment. The only saving grace was it's location and friendly staff. Please avoid this place salzburg has so many better hotels to offer.
Stayed 1 night in Jul 2024

8/10 Good

Paula

Liked: Staff & service, property conditions & facilities
The room was basic for what I paid. The shower was very small. I liked that it was close to the downtown area and easily walkable.
Stayed 2 nights in Jul 2024

4/10 Poor

Andrew

I should have spent a little more and stayed at a nicer hotel. I needs to be completely refurbished.
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Stefan

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I’m sorry, no internet, bugs in the room, jt was just awful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Dustin, Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good stay thabks
Stayed 1 night in May 2024

4/10 Poor

Sabine

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
We liked the closeness to downtown. We did NOT like the stained carpets, dirty walls of our room, dusty sink, semi-plugged shower drain, broken/taped mirror door of our closet, and overall dirty appearance of the older section of Neutor Hotel in Salzburg.
Stayed 3 nights in Apr 2024

6/10 Okay

Regina

Liked: Cleanliness
Tour to Salzberg
Room is clean. Old bed, it hurts my back, one pillow each person. Needed to add pillows.No room control for temp. We ask if we could adjust the radiator , we were told not to touch it. The next hotel we went , we were given info on adjusting radiator. Although thru the night I did not get cold. The bathtub was helpful for my husband. Kudos for the bathtub.
Stayed 1 night in Apr 2024

10/10 Excellent

Brian

Convenience for the city
Stayed 5 nights in Mar 2024

8/10 Good

Carolyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bus from train station stops right outside the hotel but is was an easy walk to the main sights both in the old town and across the river. Spacious room, good shower, heating which could be adjusted. The only thing which would have made it better for us would be a kettle/cups in the room to make a hot drink!
Stayed 2 nights in Feb 2024

8/10 Good

Karlene

Liked: Cleanliness, staff & service
Staff was nice. Rooms are dated with very little amenities. No coffee service and no refrigerator. Location is great. Good for low budget facility
Stayed 2 nights in Dec 2023

8/10 Good

Alberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Chris

Liked: Room comfort
Perfectly comfy, close to Old town
I can have no major faults with this hotel. It's actually two buildings, with one across the road from the other. The plus is the hotel is right in the bus route to the main train station and the bus goes through the old town.
Stayed 2 nights in Sep 2023

4/10 Poor

Nestor, Seattle

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
When we arrived it was not possible to check in even though it was after checkin time. We were given a room in another building which was not clean and smelled bad. The building itself was in a state of disrepair. After complaining we got a room in the main building which as just OK. It was not, no AC, and there were two fans neither of which worked. I've stayed here before but cannot imaging coming back again.

6/10 Okay

Verified traveller

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Very basic hotel.
Stayed 3 nights in Aug 2023

8/10 Good

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

8/10 Good

James

Travelled with family
Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Jul 2023