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Hotel Tiuna

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Tiuna

Beach nearby
Beach nearby
Front of property
Standard Double Room
In-room safe, iron/ironing board, bed sheets

Reviews

4.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. Colombia # 4-31, San Andrés, 880001
  • Spratt Bight Beach
    1 min walk
  • Paintball San Andres
    9 min walk
  • Restaurante Bar Tico Tico
    1 min walk
  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.)
    14 min walk

Room options

View all photos for Triple Room

In-room safe, iron/ironing board, bed sheets

Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Quadruple Room

In-room safe, iron/ironing board, bed sheets

Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Similar properties

Exterior

Hotel Casablanca

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (1000)
The price is AU$860
for 1 night
includes taxes & fees
1 Jan - 2 Jan
Hotel Casablanca

About the area

San Andrés

With a stay at Hotel Tiuna in San Andrés, you'll be near the beach, just a 1-minute walk from Spratt Bight Beach and 9 minutes by foot from Paintball San Andres. .This hotel is 0.7 mi (1.2 km) from Coton Cay and 0.9 mi (1.4 km) from Islote Sucre.

What's nearby

  • Spratt Bight Beach - 1 min walk
  • Punta Norte - 2 min drive
  • North End - 2 min drive
  • San Andres Hill - 5 min drive
  • Island House Museum - 7 min drive

Getting around

  • San Andrés (ADZ-Gustavo Rojas Pinilla Intl.) - 1 min drive

Restaurants

  • ‪EatAlley - ‬5 min walk
  • ‪Hotel Casablanca - ‬2 min walk
  • ‪El Peruano - ‬4 min walk
  • ‪Restaurante Bar Tico Tico - ‬1 min walk
  • ‪Memo's Place - ‬6 min walk

About this property

Hotel Tiuna

Hotel in San Andrés with free breakfast and a nightclub
Hotel Tiuna offers 172 accommodations with air conditioning. Business-friendly amenities include safes and phones. Bathrooms include showers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool.
Make yourself at home in one of the 172 air-conditioned guestrooms. Bathrooms with showers are provided. Conveniences include phones and safes, and housekeeping is provided daily.
Don't miss out on recreational opportunities including a nightclub and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access and a reception hall.
A complimentary continental breakfast is included.
Featured amenities include a 24-hour front desk, multilingual staff, and a safe deposit box at the front desk.
Guests are offered a complimentary continental breakfast.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Free continental breakfast

Things to do

  • Nightclub
  • Outdoor pool

Family friendly

  • Outdoor pool

Conveniences

  • Lift
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Multilingual staff
  • Porter/bellhop

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • TV

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian citizens) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Property is also known as

Hotel Tiuna
Hotel Tiuna San Andres
Tiuna
Tiuna San Andres
Tiuna Hotel San Andres Island
Hotel Tiuna Hotel
Hotel Tiuna San Andrés
Hotel Tiuna Hotel San Andrés

Hotel Tiuna Reviews

Reviews

4.4
Rating 10 - Excellent. 3 out of 19 reviews" "
Rating 8 - Good. 1 out of 19 reviews" "
Rating 6 - Okay. 2 out of 19 reviews" "
Rating 4 - Poor. 3 out of 19 reviews" "
Rating 2 - Terrible. 10 out of 19 reviews" "

4.8/10

Cleanliness

4.4/10

Staff & service

5.0/10

Amenities

3.8/10

Property conditions & facilities

4.0/10

Eco-friendliness

Reviews

4/10 Poor

David E, Bothell

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Cockroaches, dirty, poor repair, lazy unresponsive staff, loud unabated all night parties, no hot water on property, horrible mattress, rooms not like advertised pictures.
Stayed 4 nights in Sep 2021

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Staff & service
Absolutely the worst customer service ever. I have never written a review before but this place was horrible. We could not even check in. And expedia tried helping and the hotel would not do their part.
Stayed 6 nights in Jan 2021

6/10 Okay

Andres, Bogota

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location but terrible facilities
The hotel is very well located, it is in front of the beach and close to the commercial area. 2meals are included in the day, the food quality is acceptable, however there is not much variety. Not recommended unless you are only looking for location and nothing more.

4/10 Poor

Verified traveller

Disliked: Property conditions & facilities, room comfort

2/10 Terrible

Pat, Bogotá

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor cost -benefit ratio
Expensive for what it is: noisy, humid, smelly room, with roaches. Staff at main desk not willing to solve problems, poor service and attitude. Access to wi fi limited to the lobby only when "person in charge" is around to give password, which is not frequent. Stale breakfast cereal...

4/10 Poor

Gustavo, Bogotá

Disliked: Staff & service, property conditions & facilities, room comfort
The best the hotel has to offer is their location
The staff of the hotel are extremes, there are some (very few) of the staff that is attentive, most of them are quite displeasing, unfriendly. For example, the safelock didn{t worked on the room and i asked one of the hotel staff about who can help, the man was clipping his nails and didn{t stopped clipping his nails while telling me that he could not help, that the cashier has to go to the room and fix it (in fact seems that the cashier is the only person that constantly works on the hotel). The rest of the staff is more or less the same, thay are very busy chatting and less attentive with the guests. The restaurant staff are just ok, the receptionis is a thing of luck, sometimes the smile and greet, most of time they are feeling like you´re a paying nuicanse than a costumer. The room is in very bad state, the bathroom barely works. And ypu better bring your own shampoo since the hotel onle offers soap and toilet paper.

8/10 Good

Ruben D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Dec 2020

10/10 Excellent

Andres

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Hace falta nevera y mejor atención en repeción.
Stayed 4 nights in Aug 2019

10/10 Excellent

GLADYS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
me parecio muy bueno en comparacion a hace ocho años que estaba muy deteriodado.
Stayed 4 nights in Jul 2019

2/10 Terrible

NESTOR

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
MAL
No recomendable
Stayed 1 night in Aug 2018

2/10 Terrible

Celeucia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel péssimo
Me parece que vocês não tem a mínima noção do que estão vendendo. Esse hotel está classificado com 2,5 estrelas, preço compatível com outros hotéis muito bons, no entanto ele é péssimo! Ruim é elogio, além de sujo e fedido!!! Só fiquei porque era apenas uma noite e já tinha pagado!
Stayed 1 night in May 2018

6/10 Okay

JOSE VALDECIO

Liked: Cleanliness, room comfort
Disliked: Staff & service
hotel sem wiff
Stayed 3 nights in Jan 2018

2/10 Terrible

MIRIAM, ARGENTINA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXPERIENCIA NEFASTA
LLEGAMOS 1 DIA ANTES CONFIRMAMOS LA RESERVA Y EN LA MAÑANA NOS PRESENTAMOS A TOMAR LA HABITACION Y HABIAN CANCELADO LA RESERVA,EN FOTOS ES LINDO PERO AL VERLO , ESTA EN CONSTRUCCION, UN DESASTRE.LA RECEPCIONISTA TRABAJA CON UN VENTILADOR, LOS VIDRIOS ESTAN SUCIOS,EN LA VEREDA PONEN MUSICA Y BAILAN TODA LA NOCHE.

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2/10 Terrible

Marco, Amsterdam

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Waardeloos hotel op geweldige locatie
Het hotel is oud en kent serieuze vochtproblemen. Het eten is matig en de manier van serveren lijkt meer op een gaarkeuken. Daartegen over staat dat het hotel op een geweldige locatie ligt, direct aan de 'boulevard' in de hotelzone van San Andres.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
DEsidia.
El hotel es demasiado malo sucio no les interesa solucionar los problemas al cliente.Es tan malo que se esta cayendo a pedazos Sus trabajadores no son capacitados o si la tienen no la practican El dia que hice mi registro la habitacion estaba sucia la cama es pequeña y sucia su estructura esta oxidada es tan pequeña que una persona de mas de 1,80m de estatura no alcanza en ella, cuando baje para el cambio de habitacion el encargado estaba hablando por telefono con un compañero de trabajo y se referia con palabras demasiado soeces y vulgares de una huesped, al otro dia fui cambiado de habitacion al 7mo piso pero encima estaba una discoteca uds.se imajinaran pues que no se pudo dormir, Yo al otro dia tenia una competencia de triathlon, Lastima porque el hotel tiene una vista espectacular al mar y esta bien ubicado. Por favor no se hospeden alli.El precio es demasiado caro para lo que le ofrecen y por ultimo hoteles.com deberia ser mas honestos y no ofrecer este tipo de servicios.

2/10 Terrible

silvia, Montevideo

Disliked: Cleanliness, staff & service, property conditions & facilities
DECEPCIONANTE HOTEL
Pésimo servicio de limpieza y peor aun el desayuno y la cena. El personal poco amable. El hotel en general esta muy dejado y abandonado. Solo lo salva la ubicación. Quedamos muy decepcionados nunca nos había tocado un hotel tan malo. No lo recomiendo. Es mas creo que Hoteles.con tendría que ver si lo sigue promocionando porque esta en juego su prestigio

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
muy mal hotel y mal servicio
Muy mal hotel, su comida es muy corrient, Pero lo peor es su forma d servi,como Si las persona no se merecen respeto, el hotel está para q lo derrumben es no es un buen hospedaje Y realmente deja mucho Q decir q una página como esta lo recomiende las habitaciones realmente muy deteriora, no hay servicios d wifi sólo en recepción y hasta q la señora d la caja esta en su horario se puede acceder a la clave de wifi, realmente es el peor hotel en el q me he hospedado no lo recomiendo.

2/10 Terrible

Norma Chipatecua, Bogota

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
podria ser bueno
No existe servicio,los empleados no saben que es eso. Cuando hablan de todo incluido es mentira ofrecen solo lo que medio tienen en existencias la comida muy regular, no ofrecen variedad, la limpieza deja mucho que pensar. Las instalaciones son buenas y su ubicacion esta muy bien pero no lo voy a recomendar a nadie me daria verguenza que algun conocido fuera...