Candlewood Suites San Antonio Airport, an IHG Hotel

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Candlewood Suites San Antonio Airport, an IHG Hotel

Down duvets, desk, laptop workspace, iron/ironing board
Outdoor pool, open 9:00 AM to 9:00 PM, pool loungers
Down duvets, desk, laptop workspace, iron/ironing board
Interior
BBQ/picnic area

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Gym

Explore the area

Map
418 Portland Rd, San Antonio, TX, 78216
  • North Star Mall
    ‪3 min drive‬
  • Alamo Quarry Market
    ‪4 min drive‬
  • San Antonio Zoo and Aquarium
    ‪7 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪3 min drive‬

Room options

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 30 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 2 Queen Beds

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

Studio Suite, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Studio Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Studio Suite, 1 Queen Bed

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

San Antonio

A stay at Candlewood Suites San Antonio Airport, an IHG Hotel places you in the heart of San Antonio, a 7-minute drive from San Antonio Zoo and Aquarium and 10 minutes from Alamo. .This hotel is 9.2 mi (14.8 km) from Henry B. González Convention Center and 9.4 mi (15.1 km) from Alamodome.

What's nearby

  • North Star Mall - 3 min drive
  • San Antonio Zoo and Aquarium - 7 min drive
  • Alamo - 10 min drive
  • Henry B. González Convention Center - 11 min drive
  • Six Flags Fiesta Texas - 19 min drive

Getting around

  • San Antonio Station - 11 min drive
  • San Antonio International Airport (SAT) - 3 min drive

Restaurants

  • ‪Chick-fil-A - ‬3 min drive
  • ‪Pluckers Wing Bar - ‬3 min drive
  • ‪Whataburger - ‬14 min walk
  • ‪Cracker Barrel - ‬2 min drive
  • ‪Jason's Deli - ‬3 min drive

About this property

Candlewood Suites San Antonio Airport, an IHG Hotel

Hotel with free parking, in the vicinity of San Antonio Zoo and Aquarium
Candlewood Suites San Antonio Airport, an IHG Hotel offers 72 air-conditioned accommodations with DVD players and coffee/tea makers. Beds feature down comforters. Televisions come with cable channels and Netflix. Kitchenettes offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include showers and hair dryers.

This San Antonio hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 72 air-conditioned rooms featuring kitchenettes with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Conveniences include desks and microwaves, as well as phones with free local calls.
Don't miss out on recreational opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, a television in a common area, and a picnic area.
Grab a bite from the snack bar/deli serving guests of Candlewood Suites San Antonio Airport, an IHG Hotel.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. A roundtrip airport shuttle is complimentary (available on request).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • On-site parking available only on request
  • Free uncovered self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Uncovered extended parking on site (USD 7 per night)
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options
  • Free return airport shuttle from 7:00 AM to 7:00 PM
  • Airport shuttle on request

Food and drink

  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Children's games
  • DVD player
  • Fence around the pool
  • Full-sized fridge
  • Kitchenette
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool toys
  • Separate dining area
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Reception hall
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Housekeeping (weekly)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • BBQ grill(s)
  • Outdoor furniture
  • Picnic area
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 89
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 87
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 88
  • Raised toilet seat
  • Raised toilet seat height (centimetres): 80
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible van parking

More

  • Books
  • Designated smoking areas (fines apply)
  • Games
  • TV in lobby
  • Video library

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Down duvet

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 42-inch TV
  • TV channels
  • DVD player
  • Netflix
  • Streaming services

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware/dishes/utensils
  • Dining room
  • Dishwasher
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Fridge
  • Stovetop
  • Toaster

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 20

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per pet, per stay
Service animals are welcome, and are exempt from fees
2 total (up to 80 lbs per pet)
Pets cannot be left unattended

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 25.00 per accommodation, per stay
  • Administrative fee: USD 25 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Uncovered extended parking fee: USD 7 per night
  • Pet fee: USD 75 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, mobile payments, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Onsite parties or group events are strictly prohibited
Long-term renters welcome

We should mention

Pool access available from 9:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Candlewood Suites San Antonio Airport Hotel
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Candlewood Suites San Antonio Airport San Antonio
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Candlewood Suites San Antonio Airport
Candlewood Suites San Antonio Airport, an IHG Hotel Hotel
Candlewood Suites San Antonio Airport, an IHG Hotel San Antonio

Candlewood Suites San Antonio Airport, an IHG Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 477 out of 1003 reviews" "
Rating 8 - Good. 243 out of 1003 reviews" "
Rating 6 - Okay. 116 out of 1003 reviews" "
Rating 4 - Poor. 70 out of 1003 reviews" "
Rating 2 - Terrible. 97 out of 1003 reviews" "

8.2/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
The room was very nice. Staff was also nice. The shower curtain looked like it should be thrown away. A smart TV would have been nice
Stayed 2 nights in Oct 2024

8/10 Good

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Property was convenient to airport. Not much else in the area, however.
Stayed 1 night in Oct 2024

10/10 Excellent

Izola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was perfect. Clean, first floor, quiet.
Stayed 1 night in Oct 2024

6/10 Okay

YAHARI

Liked: Cleanliness, staff & service, amenities
Room 417 has a stentch. I imagine that it's in every room on the 4th floor. It's coming from the bathroom, specifically, the shower curtains or the tub itself. The toilet didn't consistently flush either.
Stayed 3 nights in Oct 2024

8/10 Good

EVAN, Denver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

John

Disliked: Cleanliness, amenities, property conditions & facilities
Property is old and deteriorating. Elevator floors were filthy Dirty all 3 days of my stay. Mattress on bed was collapsed and the springs in Mattress poked you all over.water in shower and sink never got hot barely wam enough to take shower Tv very old when checking in desk clerk stated the channel and volume buttons did not work on the remote. Had to get up every time to change channels. Horribly 3 day stay..
Stayed 2 nights in Oct 2024

4/10 Poor

Brittany

Business traveller
Disliked: Cleanliness, staff & service
There were roaches in my room
Stayed 2 nights in Oct 2024

2/10 Terrible

Erica, Del Rio

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very rude, needing supplies for my room they had none to give such as towels, toilet paper, a blanket
Stayed 2 nights in Oct 2024

10/10 Excellent

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

4/10 Poor

Judith

Travelled with partner
Disliked: Cleanliness
Cockroaches. Old furniture. Mold smell from air conditioner. Free coffee in common area, but decaf only. Ran out of coffee packet refills and cups for room.
Stayed 7 nights in Oct 2024

10/10 Excellent

Nereida

Business traveller, Travelled with partner
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Lydia, Barstow

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was quiet, and clean.
Stayed 4 nights in Oct 2024

10/10 Excellent

Andrik

Stayed 1 night in Sep 2024

10/10 Excellent

MANFAI, Newark

Business traveller
Liked: Cleanliness, staff & service
THE FACILITIES WERE NEW. BUT THE CARPETS WERE WORN OUT. SMELLS LIKE A CHEAP MOTOR INN OR MOTEL
Stayed 2 nights in Oct 2024

8/10 Good

Melissa D

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My son and I visited San Antonio over Labor Day weekend. We loved this hotel because it was near the airport, it had a lovely swimming area, and it had a fully stocked kitchen. We went to Wal-Mart and got food and saved money cooking in the room, instead of going out to eat!
Stayed 3 nights in Aug 2024

6/10 Okay

LASHANDA

Stayed 1 night in Oct 2024

10/10 Excellent

Efrain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bedroom was tip top, comfortable and spacious. The ammenities such as the pool, gym, business center and laundry room were accessible and made the stay feel just like home. On top of being a wonderful place to stay, the staff was helpful and friendly. Outstanding!
Stayed 3 nights in Oct 2024

8/10 Good

Jessey

Travelled with family
Liked: Staff & service
Convenient location, right off 281 highway, close to the airport and the Alamo Quarry. Hotel rooms need new carpet and better maintenance, but good enough to spend the night. Free parking and clean beds.
Stayed 2 nights in Oct 2024

10/10 Excellent

Jeannette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Heaven

Liked: Staff & service
Stayed 2 nights in Sep 2024

8/10 Good

Heaven

Liked: Staff & service
Stayed 1 night in Oct 2024

2/10 Terrible

Bryana

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t stay here!!!
My car was stolen right infront of the hotel. The staff did not seem surprised at all that it occurred and even made comments of it happening before. Said there was footage however didn’t let us see it.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pedro

Stayed 2 nights in Sep 2024

6/10 Okay

Barbara

It was OK
Stayed 3 nights in Sep 2024

2/10 Terrible

Latisha

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There were roaches in my room, when I informed the staff they informed me they couldn’t move me and they could try to bombed my room. When I returned there were dead roaches in my luggage and bed again, they couldn’t do anything to help. The AC unit was broken, the unit came off and on very loudly (literally woke me from my sleep), if it worked at all again once again once informed staff they could not do anything. The WiFi did not work well and the rooms were not clean. I have traveled allot being military and this was unexceptionable and I would not recommend to anyone until they fix this room. The management never returned my call nor tried to help in anyway.. I will not be going back and I hope the team actually does something about the investigation and broken AC unit before the next person.. It was room 211, please fix it!
Stayed 5 nights in Sep 2024