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DoubleTree by Hilton San Antonio Downtown

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Exterior
Front of property - evening/night
Coffee shop
Meeting facility

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast available
  • Gym

Explore the area

Map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Market Square
    ‪6 min walk‬
  • San Antonio River
    ‪16 min walk‬
  • River Walk
    ‪17 min walk‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Sweet Dreams)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Sweet Dreams)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Lobby

Riverwalk Plaza

Pool
Free WiFi
Restaurant
Air conditioning
4.1 out of 5, Very good, (4580)
The price is AU$240
for 1 room
includes taxes & fees
6 Feb - 7 Feb
Riverwalk Plaza

About the area

San Antonio

With a stay at DoubleTree by Hilton San Antonio Downtown, you'll be centrally located in San Antonio, within a 5-minute drive of River Walk and Market Square. .This hotel is 8.4 mi (13.5 km) from Lackland Air Force Base and 0.9 mi (1.5 km) from San Antonio River.

What's nearby

  • Market Square - 6 min walk
  • River Walk - 17 min walk
  • Henry B. González Convention Center - 2 min drive
  • Alamo - 2 min drive
  • Alamodome - 3 min drive

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Mi Tierra Cafe - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Papa John's Pizza - ‬12 min walk
  • ‪La Margarita - ‬8 min walk
  • ‪Golden Star Cafe - ‬7 min walk

About this property

DoubleTree by Hilton San Antonio Downtown

Hotel with a 24-hour fitness center, a short walk to Market Square
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wireless Internet access (speed: 50+ Mbps) for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 249 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and MP3 docking stations are provided for your entertainment, while wireless internet access (surcharge) keeps you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features wireless internet access (surcharge), a television in a common area, and a ballroom.
Satisfy your appetite with American cuisine at So Frio, a restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, or dine alfresco. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in San Antonio? This hotel has 9000 square feet (836 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
So Frio - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per stay)
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: WiFi (USD 9.95 per stay)

Parking and public transport

  • Covered self parking on site (USD 30 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 20 for adults and USD 13 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • So Frio

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (9000 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 30.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 20 for adults and USD 13 for children
  • Fee for in-room wireless internet: USD 9.95 per stay (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 per stay (rates may vary)
  • Covered self parking fee: USD 30 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel San Antonio Downtown
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DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 483 out of 1001 reviews" "
Rating 8 - Good. 211 out of 1001 reviews" "
Rating 6 - Okay. 133 out of 1001 reviews" "
Rating 4 - Poor. 94 out of 1001 reviews" "
Rating 2 - Terrible. 80 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities
Property is well cared for and very convenient for our needs
Stayed 1 night in Oct 2024

10/10 Excellent

Carnell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

javier

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Oct 2024

10/10 Excellent

Rhonda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I WAS THOROUGHLY IMPRESSED WITH THE IMPECCABLE CUSTOMER SERVICE at service desk and Starbucks counter! Incidentally, I am not referring to some of the unfriendly housekeeping staff).
Stayed 2 nights in Oct 2024

10/10 Excellent

Eduardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet area, near downtown and entertainment areas.
Stayed 1 night in Oct 2024

2/10 Terrible

Oscar

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was terrible, I asked to the ladie at front desk about the parking and she said parling was free, at the time that I did check out they gave me a bill for 62 dollars. I don’t really recommend this hotel.
Stayed 2 nights in Oct 2024

4/10 Poor

susan

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 2 nights in Oct 2024

4/10 Poor

Daisy

Business traveller, Travelled with group
Disliked: Cleanliness, property conditions & facilities
1st, We were calling the hotel front desk to notify them that we were arriving a few minutes after check in but no one answered the phone, we kept calling and were transferred between departments with not being able to contact front desk. Luckily, we arrived before check in. When we got to our room, there it has an unpleasant odor in the hallway and the room itself. Did not smell fresh and clean. The bed by the window felt a little moist from the moisture. The overall stay was okay.
Stayed 1 night in Oct 2024

2/10 Terrible

Darah

Stayed 1 night in Sep 2024

8/10 Good

Jose

Stayed 2 nights in Sep 2024

10/10 Excellent

Roberta

Stayed 1 night in Sep 2024

8/10 Good

Heaven

Liked: Staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Neelam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 1 night in Sep 2024

8/10 Good

gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Erica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bartender Nick was amazing! He was very polite and respectful, we will definitely be back to see him!! the cookies were a super bonus ❤️☺️ Anniversary Weekend
Stayed 2 nights in Sep 2024

4/10 Poor

Charlene

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Parking is an expensive and extra! Rooms are not renovated, but the outside and the inside of the lobby has been renovated, so the rooms are not up-to-date
Stayed 1 night in Sep 2024

4/10 Poor

ORALIA

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
When I made the reservation I didn't know I was going to have to pay $30 for parking, it is property of double tree and we shouldn't have to pay for parking, I was notified at check in, the beds are small and uncomfortable I wouldn't stay there again. At the check in they didn't let us know where to go in through we had to be asking other customers
Stayed 1 night in Sep 2024

10/10 Excellent

Imelda G

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They do charge you 29.99 for parking, that's the only down fall. I don’t think they should charge for parking when you have already paid to stay there.
Stayed 1 night in Sep 2024

8/10 Good

Doug

Stayed 5 nights in Sep 2024

6/10 Okay

Doug

Stayed 4 nights in Sep 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable bed plus a beautiful and quiet room. Really enjoyed the Crabtree and Evelyn products in the bathroom. The property was maintained beautifully. Can’t wait to stay there again.
Stayed 1 night in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jose the shuttle driver was an amazing and very friendly staff member. Definitely would go back to stay due to his friendliness and very helpful knowledge of the area. I hope he gets acknowledged for his outstanding work ethic!
Stayed 1 night in Sep 2024

10/10 Excellent

Channing

Liked: Cleanliness, staff & service, property conditions & facilities
It was a beautiful experience
Stayed 2 nights in Sep 2024

6/10 Okay

Kema

Travelled with family
I was given the wrong room upon check in and was told there was nothing they could do about it. The seat receptionists weren’t very friendly. I was also overcharged. I had to keep going down tot he front desk because my keys kept deactivating and would not work. As I was trying to check out, they were running a system on the computer and said it would take about 4hours! All day has gone by and no one has sent me my digital receipt like asked for so I am still very unsure on where they checked me out.
Stayed 3 nights in Sep 2024

10/10 Excellent

ALEJANDRO VARGAS

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location…great staff! An amazing hotel manager, I should have asked for her name. What is it. Thank you! Alex Vargas (213) 545-4959 lapd31083@gmail.com
Stayed 1 night in Sep 2024