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DoubleTree by Hilton San Antonio Downtown

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton San Antonio Downtown

Exterior
Front of property - evening/night
Exterior
Meeting facility
Coffee shop

Reviews

8.0 out of 10

Very good

Popular amenities

  • Restaurant
  • Bar
    Bar
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Breakfast available
    Breakfast available

Explore the area

Map
502 W. Cesar E. Chavez, San Antonio, TX, 78207
  • Market Square
    6 min walk
  • San Antonio River
    16 min walk
  • River Walk
    17 min walk
  • San Antonio, TX (SAT-San Antonio Intl.)
    17 min drive

Room options

View all photos for Room, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Sweet Dreams)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed, Non Smoking (Sweet Dreams)

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 King Bed

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

Junior Suite, 1 King Bed, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Non Smoking

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

Pool
Hampton Inn & Suites San Antonio-Downtown/Market Square
Pool
Breakfast included
Pet-friendly
Free WiFi
4.1 out of 5, Very good, (1005)
The price is AU$465
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Hampton Inn & Suites San Antonio-Downtown/Market Square

About the area

San Antonio

With a stay at DoubleTree by Hilton San Antonio Downtown, you'll be centrally located in San Antonio, within a 5-minute drive of Henry B. González Convention Center and Alamo. .This hotel is 0.3 mi (0.5 km) from Market Square and 1.2 mi (2 km) from River Walk.

What's nearby

  • Market Square - 6 min walk - 0.6 km
  • San Antonio River - 16 min walk - 1.4 km
  • River Walk - 17 min walk - 1.4 km
  • Henry B. González Convention Center - 2 min drive - 2.5 km
  • Alamo - 2 min drive - 2.6 km

Getting around

  • San Antonio Station - 10 min drive
  • San Antonio International Airport (SAT) - 17 min drive

Restaurants

  • ‪Mi Tierra Cafe - ‬8 min walk
  • ‪McDonald's - ‬9 min walk
  • ‪Papa John's Pizza - ‬12 min walk
  • ‪La Margarita - ‬8 min walk
  • ‪Golden Star Cafe - ‬7 min walk

About this property

DoubleTree by Hilton San Antonio Downtown

Hotel with a 24-hour fitness center, a short walk to Market Square
DoubleTree by Hilton San Antonio Downtown offers 249 accommodations with MP3 docking stations and coffee/tea makers. Flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations and hair dryers.

This San Antonio hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 249 guestrooms featuring refrigerators and flat-screen televisions. Cable programming and MP3 docking stations are provided for your entertainment, with wired and wireless internet access available for a surcharge. Bathrooms have shower/tub combinations and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Be sure to enjoy recreational amenities including an outdoor pool and a 24-hour fitness center. This hotel also features wireless internet access (surcharge), a television in a common area, and a ballroom.
Satisfy your appetite with American cuisine at So Frio, a restaurant where you can enjoy drinks at the bar/lounge, take in the pool view, or dine alfresco. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include express check-out, a 24-hour front desk, and luggage storage. Planning an event in San Antonio? This hotel has 9000 square feet (836 square meters) of space consisting of conference space and 6 meeting rooms. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge on weekdays between 7:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
So Frio - Overlooking the pool, this restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Languages

English

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95), Wired Internet (surcharge)
  • Available in some public areas: WiFi (USD 9.95)

Parking and public transport

  • Covered self parking on site (USD 29 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking
  • On-site parking options include a garage

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: USD 10-18 for adults and USD 5-12 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Restaurants on site

  • So Frio

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Outdoor pool
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • Conference space (9000 square feet)
  • Meeting rooms - 6

Outdoors

  • Garden
  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • MP3 dock
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Energy-saving switches
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in fee: USD 35.00
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75.00 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only

Children and extra beds

Children are welcome
2 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 30.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 10 to 18 for adults, and USD 5 to 12 for children
  • Fee for in-room wireless internet: USD 9.95 (rates may vary)
  • Fee for in-room wired internet: USD 9.95 (rates may vary)
  • Fee for wireless internet in public areas: USD 9.95 (rates may vary)
  • Covered self parking fee: USD 29 per night (in/out privileges)
  • Pet fee: USD 75.00 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: USD 35.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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DoubleTree by Hilton San Antonio Downtown Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 481 out of 1001 reviews" "
Rating 8 - Good. 212 out of 1001 reviews" "
Rating 6 - Okay. 132 out of 1001 reviews" "
Rating 4 - Poor. 95 out of 1001 reviews" "
Rating 2 - Terrible. 81 out of 1001 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

DOUGLAS

Stayed 3 nights in Aug 2024

8/10 Good

henry

Liked: Property conditions & facilities
I wish i could have received an invoice in my email.
Stayed 1 night in Aug 2024

6/10 Okay

Maria

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
They need to renovate or do somethings looks old and the carpet smells bed on the hall. It looks like old Hotel. I love the cookies they give us on the check in. They over charge me they had special pricing for our events and since i got it through expidia they could not do anything about it they shouldn't told me when i walk inn and i could cancel and get the better price but they didn't even mentioned i even talk to the manager and she said it is anything they can do about it.
Stayed 2 nights in Jun 2024

6/10 Okay

John

Business traveller
Great staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Adrian

Stayed 1 night in Aug 2024

10/10 Excellent

Jaime

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Service and room were great. Centrally- located in downtown San Antonio area. The charge for parking and no free continental breakfast (which are usually a given at other hotels) were the only real down points.
Stayed 1 night in Aug 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities
The hotel was very clean, nice, and convenient to other places in San Antonio.
Stayed 1 night in Aug 2024

4/10 Poor

DOUGLAS

Stayed 2 nights in Aug 2024

4/10 Poor

Jason

Travelled with family
Disliked: Staff & service
Dont book with 3rd party.
If you book with a 3rd party you will get the worst room they have everytime. You are not priority when you book with a 3rd party like hotels.com. This is the story at most places including this hotel. Gave us a accessible room with a view of an industrial airconditioner. The room had no conditioner and two bottles of shampoo. You have to pay to park and the security gate does not even work or is not activated during the day.
Stayed 1 night in Aug 2024

10/10 Excellent

Omar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Rick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

armando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
paid attention to buisness
Stayed 5 nights in Aug 2024

4/10 Poor

Last

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Cucaeachas en la alberca
Stayed 1 night in Aug 2024

10/10 Excellent

Edil

Stayed 2 nights in Jul 2024

10/10 Excellent

Edil

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Aug 2024

10/10 Excellent

Frederic

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Marisol

Stayed 2 nights in Jul 2024

10/10 Excellent

Cristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Christy

Stayed 1 night in Jul 2024

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Judith

Liked: Staff & service
Disliked: Property conditions & facilities
The staff and cleaning crew were EXCEPTIONAL. The front desk staff did a great job checking people in quickly and seamlessly even though the entire USA was without computers b/c of the Microsoft Hack. I left something in my room and the cleaning crew answered the phone promptly, retrieved it, took it to the front desk for me, and even called me when it was found. About the facilities… my bathtub did not drain hardly at all and I had to stand in a pool of water just to take a quick shower. The sink didn’t drain well and the lights in the bathroom didn’t work. Staff had kept the room clean so the draining was not their fault. Because of the time of year, roaches (the big ones) come inside and there was a big roach in the foyer. The parking situation… it was hard to get into the lot because of the limited space but the spots had ample space and the facility was clean. The hotel was very close to where we were going so the convenience was great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Hope

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
For the price point, this hotel was very nice! I would absolutely stay here again.
Stayed 3 nights in Jul 2024

8/10 Good

Lilian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Hillary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024