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Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel

Exterior
Outdoor pool
Lobby
Lobby
In-room safe, desk, iron/ironing board, cots/infant beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
11400 SE Loop 410, San Antonio, TX, 78221
  • San Antonio Missions National Historical Park
    5 min drive
  • San Antonio River
    8 min drive
  • River Walk
    12 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    21 min drive

Room options

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

  • 23 sq m
  • Sleeps 2
  • 2 Queen Beds OR 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, 1 Bedroom, Accessible (Communications, Accessible Tub)

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds OR 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed, Accessible (Comm, Roll-In Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Suite, Multiple Beds

  • 25 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

In-room safe, desk, iron/ironing board, cots/infant beds

Standard Room, 2 Queen Beds, Accessible (Comm, Accessible Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express & Suites San Antonio - Brooks City Base, an IHG Hotel

Breakfast included
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (713)
The price is AU$186
for 1 night
includes taxes & fees
2 Jan - 3 Jan
Holiday Inn Express & Suites San Antonio - Brooks City Base, an IHG Hotel

About the area

San Antonio

With a stay at Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel in San Antonio, you'll be within a 15-minute drive of River Walk and Henry B. González Convention Center. .This hotel is 8.7 mi (14 km) from Alamo and 10.6 mi (17.1 km) from Lackland Air Force Base.

What's nearby

  • San Antonio Missions National Historical Park - 5 min drive
  • Alamodome - 11 min drive
  • River Walk - 12 min drive
  • Henry B. González Convention Center - 12 min drive
  • Lackland Air Force Base - 16 min drive

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 21 min drive

Restaurants

  • ‪McDonald's - ‬5 min walk
  • ‪McDonald's - ‬4 min drive
  • ‪McDonald's - ‬5 min drive
  • ‪Bill Miller - ‬4 min drive
  • ‪Taqueria El Tapatio De Jalisco - ‬10 min walk

About this property

Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel

Hotel in San Antonio with free breakfast and a fitness center
Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel offers 66 accommodations with safes and complimentary newspapers. Flat-screen televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 66 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center.
A complimentary buffet breakfast is included.
Featured amenities include complimentary wired internet access, a business center, and express check-out. Event facilities at this hotel consist of a conference center and a meeting room. Free self parking is available onsite.
Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site

Food and drink

  • Free buffet breakfast

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Cots/infant beds available
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway beds available

Conveniences

  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre
  • Computer station
  • Conference centre
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Cots/infant beds available
  • Rollaway beds available

Bathroom

  • Hairdryer (on request)
  • Private bathroom
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 1:00 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available
Cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 10 AM to 6 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel San Antonio
Holiday Inn Express San Antonio
Holiday Inn Express Rivercenter
Holiday Inn Express Hotel Suites San Antonio
Inn Express San Antonio
Holiday Inn Express Hotel Suites San Antonio

Holiday Inn Express Hotel & Suites San Antonio, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 316 out of 688 reviews" "
Rating 8 - Good. 212 out of 688 reviews" "
Rating 6 - Okay. 76 out of 688 reviews" "
Rating 4 - Poor. 41 out of 688 reviews" "
Rating 2 - Terrible. 43 out of 688 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
Short staffed, the linens were stained, not enough towels.
Stayed 3 nights in Aug 2024

10/10 Excellent

Hector

Stayed 2 nights in Jul 2024

10/10 Excellent

Maria Cristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay. No issues.
Stayed 1 night in Sep 2024

8/10 Good

Saswati

Travelled with family
Liked: Cleanliness
Staff is slow to respond to requests.
Stayed 2 nights in Aug 2024

8/10 Good

Iris

Stayed 1 night in Aug 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Sebastian, Richmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
After 2 weeks I still didn’t get my refund for incidentals of 50 dollars. By now I contacted my bank and disputing transaction. In addition I lost my portable car charger in the room that cost me 100 dollars the hotel said they didn’t see it . I stayed in room 222 on Aug.21 to Aug.22 .
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Like
Stayed 1 night in Sep 2024

8/10 Good

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to texas aym san antonio
Stayed 1 night in Aug 2024

2/10 Terrible

Rodney

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The a/c did not work and the staff could care less
Stayed 1 night in Aug 2024

8/10 Good

Ana Maria

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Cynthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Liliana

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

2/10 Terrible

KIRAN

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Let’s start with location. Perfect location from Texas A&M San Antonio branch. Parking lot well lit and seemed clean at night. Hotel staff A . Check in staff friendly and fast. Evening hostess friendly(night shift person). Breakfast staff extra A . Went out of there way to get us breakfast as we weren’t aware breakfast closed at 930 on weekends. The food was great especially the “IHG cinnamon rolls”. Coffee was strong and excellent. Now let’s talk about the room. Holy crap was it in disrepair. The carpet dirty and white stains all over. A few extra dark spots also. All the lights etc worked. The bathroom should be torn down. Mold all over rust stains and rusted screws on shower door. You can tell them previously painted over the mold. The floor completely wet as the shower door was previously ripped off the hinges and an improper repair was done. So the newly repaired door doesn’t close. As a hotel owner I wouldn’t be proud to put my name on this property. How did a IHG regional inspection pass this hotel.
Stayed 1 night in Aug 2024

6/10 Okay

Perla, Houston

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Our stay was not that bad, however breakfast times are too early and short time frame 6:30-9:30 AM. During our check-out there was nobody there at counter, we had to go look for someone to check us out and the person who helped us didn't look too happy. The parking in front has very limited parking, too many handicapped spaces. We had to park in the back.
Stayed 1 night in Aug 2024

10/10 Excellent

Alberto, Penitas

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Aug 2024

10/10 Excellent

Joel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable
Prices are fair for needing a place to sleep. Rooms are very comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Ernesto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was fine but its location on the side of 410 Loop guarantees a noisy stay
Stayed 1 night in Aug 2024

6/10 Okay

Christina

Travelled with partner
Liked: Staff & service, amenities
I recently stayed at the Holiday Inn hotel and had a mixed experience. The hotel itself was nice, with a clean and inviting lobby. However, I was extremely disappointed to find that there was no parking available when I arrived. The hotel needs to address the issue of limited parking spaces being taken up by trucks with trailers, as this made it difficult for guests like myself to find a spot. Upon entering my room, I was pleased to find that it smelled clean and fresh. However, my excitement quickly turned to disgust when I discovered roaches in the restroom. This was a major turn-off for me and made me question the overall cleanliness of the hotel. On a more positive note, I must say that the beds at the Holiday Inn were some of the best I have ever slept in. They were incredibly comfortable and I had a great night's sleep. Overall, my experience at the Holiday Inn hotel was mixed. While the comfortable beds were a highlight, the lack of parking and presence of roaches in the restroom left a lot to be desired. I would recommend this hotel with caution and advise guests to be vigilant about cleanliness. The hotel should definitely address the parking issue to improve the overall guest experience.
Stayed 1 night in Aug 2024

6/10 Okay

cynthia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Our tail lights were stolen and police did not do anything
Stayed 1 night in Jul 2024

10/10 Excellent

AMANDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Karla

Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2024

10/10 Excellent

Justin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024