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Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

Lobby sitting area
42-inch flat-screen TV with cable channels, TV, pay films
42-inch flat-screen TV with cable channels, TV, pay films
Free daily buffet breakfast
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Parking included

Explore the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • Huebner Oaks
    ‪2 min drive‬
  • USAA Corporate Office Headquarters
    ‪3 min drive‬
  • Methodist Healthcare
    ‪5 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Double Beds (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Double Beds (High Floor)

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, Multiple Beds

In-room safe, desk, blackout curtains, iron/ironing board

Room, Multiple Beds

  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites San Antonio Medical-Six Flags by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, (1004)
The price is AU$201
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Holiday Inn Express & Suites San Antonio Medical-Six Flags by IHG

About the area

San Antonio

With a stay at Hyatt Place San Antonio-Northwest/Medical Center in San Antonio (Vance Jackson), you'll be a 3-minute drive from USAA Corporate Office Headquarters and 6 minutes from University of Texas at San Antonio. .This hotel is 6.6 mi (10.6 km) from Six Flags Fiesta Texas and 9.6 mi (15.4 km) from San Antonio Zoo and Aquarium.

What's nearby

  • USAA Corporate Office Headquarters - 3 min drive
  • South Texas Medical Center - 5 min drive
  • University of Texas Health and Science Center at San Antonio - 6 min drive
  • The Shops of La Cantera - 7 min drive
  • Six Flags Fiesta Texas - 11 min drive

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Mama Margies Mexican Restaurant - ‬18 min walk
  • ‪Big Hops Growler Station - ‬19 min walk
  • ‪Asian Star - ‬2 min drive
  • ‪Pappasito's Cantina - ‬3 min walk

About this property

Hyatt Place San Antonio-Northwest/Medical Center

San Antonio hotel in Vance Jackson with free breakfast and a 24-hour fitness center
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2250 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 473 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 130 out of 1001 reviews
Rating 4 - Poor. 89 out of 1001 reviews
Rating 2 - Terrible. 78 out of 1001 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Gagan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Not so good a hotel
The rooms were not clean, only one lift was working . The paint in the bathroom door was all withered. The breakfast area was small. Overall not a good experience.
Stayed 1 night in Nov 2024

8/10 Good

George

The employees were very nice and greeted people.
Stayed 1 night in Nov 2024

8/10 Good

Manuela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Norma

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Farid, Milpitas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good and convenient
Stayed 4 nights in Nov 2024

2/10 Terrible

Xen

Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 3 nights in Nov 2024

10/10 Excellent

Wanderson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, restaurants around with great food.
Stayed 1 night in Nov 2024

8/10 Good

Maria

Liked: Amenities
Nice facilities. Price is okay
Stayed 2 nights in Nov 2024

8/10 Good

Jeff

Business traveller
Cold
The a/c was noisy and the room was cold. The breakfast was cold as well.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Stayed 1 night in Oct 2024

6/10 Okay

William

Disliked: Staff & service, property conditions & facilities, room comfort
This hotel was under renovation, so some of it was understandable. However, our room had chunks of paint missing even though it was considered remodeled. There was an academic event happening near by so the hotel was booked. This put us on the first floor. We could hear everything happening in the lobby which wasn't fun early in the morning. Also, there was a very bright light on the ground that lit up part of the hotel on the outside. That was frustrating being on the group right next to a light that shined into our window when we were trying to sleep. Breakfast was okay. I have definitely had better hotel breakfasts. I don't think we will be going back.
Stayed 2 nights in Nov 2024

10/10 Excellent

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

MayDay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

John

Travelled with partner
The bed was super comfortable. We slept very well. The layout was not so good but the bed made up for it. Thank you very much.
Stayed 1 night in Nov 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff!.. thank you for the great job!
Stayed 1 night in Nov 2024

2/10 Terrible

Xenia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was not clean when we checked in. They did not sweep. There was no soap in the sink area. There was water on the floor.
Stayed 2 nights in Nov 2024

10/10 Excellent

alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice restaurants from walking distance
Stayed 1 night in Nov 2024

10/10 Excellent

Luis

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly Staff !!!
Stayed 1 night in Oct 2024

10/10 Excellent

LaTron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

4/10 Poor

Sundus

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Only 1 elevator was working, entrance to hotel front doors were not working so did not close the entirety of the stay, bathroom floor, tub, toilet and bedside tables were dirty. Shower did not drain properly and would be soaking in nasty tub water when showering. And the night desk attendant had someone guard the hotel in a black mustang and it scared the crap out of my friend and I both because this man first stopped right in front of our car as we were getting out of it without saying anything to us. He then started circling the bulding. This man was in normal clothing so it seems he was only an acquaintance of the night attendant and didnt work for the hotel. When we told her about the creepy guy circling the building, she just said it was “her sercurity” with no other explanation even though we were obviously freaked out. I will not be staying at this Hyatt in the future.
Stayed 3 nights in Oct 2024

10/10 Excellent

Dee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Charan

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is renovated, Neat and Clean.
Stayed 2 nights in Oct 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Medical Center - Hyatt Place
Our company had meetings in the medical district. Hyatt Place was the perfect location.
Stayed 1 night in Oct 2024

2/10 Terrible

Jennifer

Stayed 1 night in Sep 2024