Hyatt Place San Antonio-Northwest/Medical Center

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hyatt Place San Antonio-Northwest/Medical Center

42-inch flat-screen TV with cable channels, TV, pay films
42-inch flat-screen TV with cable channels, TV, pay films
42-inch flat-screen TV with cable channels, TV, pay films
Lobby sitting area
Restaurant

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Breakfast included
  • Housekeeping
  • Gym

Explore the area

Map
4303 Hyatt Place Drive, San Antonio, TX, 78230
  • Huebner Oaks
    ‪2 min drive‬
  • USAA Corporate Office Headquarters
    ‪3 min drive‬
  • Methodist Healthcare
    ‪5 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪16 min drive‬

Room options

Room, 2 Double Beds (High Floor)

  • 42 sq m
  • Sleeps 6
  • 2 Double Beds

Room, 1 King Bed, Accessible, Bathtub

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Room, Multiple Beds

  • 42 sq m
  • Sleeps 6
  • 2 Twin Beds

Room, 1 King Bed (High Floor)

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

Similar properties

About the area

San Antonio

Located in San Antonio (Vance Jackson), Hyatt Place San Antonio-Northwest/Medical Center is within a 10-minute drive of The Rim Shopping Center and The Shops of La Cantera. .This hotel is 6.6 mi (10.6 km) from Six Flags Fiesta Texas and 10.5 mi (17 km) from River Walk.

What's nearby

  • Huebner Oaks - 2 min drive
  • USAA Corporate Office Headquarters - 3 min drive
  • South Texas Medical Center - 5 min drive
  • The Shops of La Cantera - 7 min drive
  • Six Flags Fiesta Texas - 11 min drive

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 16 min drive

Restaurants

  • ‪McDonald's - ‬18 min walk
  • ‪Mama Margies Mexican Restaurant - ‬18 min walk
  • ‪Big Hops Growler Station - ‬19 min walk
  • ‪Asian Star - ‬2 min drive
  • ‪Pappasito's Cantina - ‬3 min walk

About this property

Hyatt Place San Antonio-Northwest/Medical Center

San Antonio hotel in Vance Jackson with free breakfast and a 24-hour fitness center
Hyatt Place San Antonio-Northwest/Medical Center offers 126 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. 42-inch flat-screen televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, designer toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. This hotel also features complimentary wireless internet access, concierge services, and a television in a common area.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in San Antonio? This hotel has 2250 square feet (209 square meters) of space consisting of conference space and meeting rooms. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Hyatt Place San Antonio-Northwest/Medical Center has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 7:00 AM–10:00 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar

Things to do

  • 24-hour fitness centre
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Sofa bed

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2250 square feet)
  • Meeting rooms

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Sofa bed

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 42-inch flat-screen TV
  • TV channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 10.00
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Destination fee: USD 1.22 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 75 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Early check-in fee: USD 10.00 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of GBAC STAR (Hyatt)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Hotel San Antonio-Northwest
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest Hotel San Antonio
Hyatt Place San Antonio-Northwest Hotel
Hyatt Place San Antonio-Northwest San Antonio
Hyatt Place San Antonio-Northwest
Hyatt Place San Antonio-Northwest/Medical Center Hotel
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hotel Hyatt Place San Antonio-Northwest/Medical Center
Hyatt Place San Antonio-Northwest/Medical Center San Antonio
Hyatt Place San Antonio Northwest/Medical Center
Hyatt Place Antonio Northwest

Hyatt Place San Antonio-Northwest/Medical Center Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 468 out of 1000 reviews" "
Rating 8 - Good. 232 out of 1000 reviews" "
Rating 6 - Okay. 129 out of 1000 reviews" "
Rating 4 - Poor. 93 out of 1000 reviews" "
Rating 2 - Terrible. 78 out of 1000 reviews" "

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Haleigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Christina

Travelled with family, Travelled with group
Liked: Staff & service, amenities
The person checking us in was so helpful and attentive. He knew we would need extra blankets and towels. The linens and towels were cripst white. Bed was clean but shower was dirty with hairs in the tub. The room was an awesome size. The elevator took a long time to get us downstairs in then morning and they were remodeling all over which caused the overall look to be not visually appealing. Breakfast was good and warm. Parking lot seemed safe. Would like filtered water instead of the tap one available. Overall stay was good might consider staying again.
Stayed 1 night in Oct 2024

8/10 Good

Roberto, SAN DIEGO

Liked: Cleanliness, staff & service
Ir was ok
Stayed 1 night in Oct 2024

4/10 Poor

Santos

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This hotel is undergoing construction so… throw your Hyatt Place expectations out the window when booking… it’s not up to par. I was disappointed at the amenities, forced late check-in due to no rooms available (there was a lobby full of people waiting for rooms at 4 pm when check-in was at 3 pm), and the lackluster breakfast. I feel like if they can’t run the hotel to the same standards while doing construction then just close up until completed.
Stayed 2 nights in Oct 2024

6/10 Okay

Juan

Stayed 1 night in Oct 2024

6/10 Okay

Laura

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Liza

Stayed 2 nights in Oct 2024

10/10 Excellent

Salan, East Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was very pleased here
Stayed 1 night in Oct 2024

6/10 Okay

Gary

Travelled with partner
Liked: Staff & service
Hyatt should learn how to arrange bathroom. Tiny and hard to even get into it.
Stayed 1 night in Oct 2024

6/10 Okay

Merritt

Didn’t feel clean
Stayed 1 night in Sep 2024

8/10 Good

paula

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

norma

Stayed 1 night in Sep 2024

2/10 Terrible

Neptali

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Just not a good place to stay, my wife look at the pictures on the website and looks ok but in person, it's another story, that is false advertising!!! For the price?? Wow NOT worth it.
Stayed 1 night in Sep 2024

10/10 Excellent

Marco

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay and helpful
Stayed 3 nights in Aug 2024

4/10 Poor

Fayez

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Definitely not Hyatt standard
The only thing good with this hotel is the location. Otherwise didn't live up to my expectations. The room was not comfortable. The pillows were flat as ever. The sink was infront of the bed, horribly placed. The breakfast was cold and didn't have variety. The breakfast was not upto Hyatt standards. With 5 floors, not enough space for guest to eat breakfast. Most of us waited over 10 min for getting space to sit. This is the first time I got charged $15 for incidentals which they promised it will be refunded. I understand if they had a mini bar in the room but nothing of the sort for securing funds for incidentals.
Stayed 3 nights in Aug 2024

10/10 Excellent

Javier

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pool size, depth range from 3 to 6 feet.
Stayed 1 night in Aug 2024

10/10 Excellent

Hilda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Latoya

Travelled with family and small children
Disliked: Property conditions & facilities
Need more then 1 elevator and more choices for breakfast
Stayed 1 night in Aug 2024

8/10 Good

JoAnna

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Deshawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Virginia

Liked: Cleanliness, staff & service, property conditions & facilities
Greta stay
Stayed 1 night in Jul 2024

8/10 Good

Khalil

Stayed 3 nights in Jul 2024

8/10 Good

Marlo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
There were renovations being done, only one elevator was working. Breakfast was ok it was very crowded.
Stayed 1 night in Jul 2024

10/10 Excellent

Juana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024