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The Westin San Antonio North

4.0 star property

Photo gallery for The Westin San Antonio North

Indoor pool, outdoor pool
Exterior
Room, 1 King Bed
Daily buffet breakfast (USD 18.95 per person)
Executive Room, 1 King Bed with Sofa bed | Living area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Parking available
  • Bar

Explore the area

Map
9821 Colonnade Blvd, San Antonio, TX, 78230
  • USAA Corporate Office Headquarters
    ‪5 min drive‬
  • The Shops of La Cantera
    ‪11 min drive‬
  • Six Flags Fiesta Texas
    ‪11 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds

Room, 2 Queen Beds

  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Room, 1 King Bed with Sofa bed

Executive Room, 1 King Bed with Sofa bed | Living area

Executive Room, 1 King Bed with Sofa bed

  • 38 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

About the area

San Antonio

Located in San Antonio (Vance Jackson), The Westin San Antonio North is within a 15-minute drive of The Shops of La Cantera and Six Flags Fiesta Texas. .This hotel is 8.9 mi (14.4 km) from San Antonio Zoo and Aquarium and 9.9 mi (15.9 km) from River Walk.

What's nearby

  • South Texas Medical Center - 5 min drive - 3.6 km
  • USAA Corporate Office Headquarters - 5 min drive - 4.1 km
  • The Shops of La Cantera - 11 min drive - 12.3 km
  • Six Flags Fiesta Texas - 11 min drive - 11.1 km
  • San Antonio Zoo and Aquarium - 13 min drive - 14.4 km

Getting around

  • San Antonio Station - 15 min drive
  • San Antonio International Airport (SAT) - 15 min drive

Restaurants

  • ‪McDonald's - ‬10 min walk
  • ‪Mama Margies Mexican Restaurant - ‬10 min walk
  • ‪Asian Star - ‬12 min walk
  • ‪Tommy's Restaurant - ‬18 min walk
  • ‪Pappasito's Cantina - ‬10 min walk

About this property

The Westin San Antonio North

Suburban hotel with a fitness center and a 24-hour business center
The Westin San Antonio North offers 326 accommodations with safes and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with cable channels.

Bathrooms include shower/tub combinations, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Microwaves, refrigerators, and hypo-allergenic bedding can be requested. Housekeeping is provided daily.

An indoor pool, an outdoor pool, and a hot tub are on site. Other recreational amenities include a fitness center.
Stay in one of 326 guestrooms featuring LCD televisions. Your bed comes with down comforters and premium bedding. Cable television is provided for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Enjoy a range of recreational amenities, including an outdoor pool, an indoor pool, and a hot tub. Additional features at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Stop by the hotel's restaurant, Bolo's, for lunch. Dining is also available at the coffee shop/cafe, and room service is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in San Antonio? This hotel has facilities measuring 24979 square feet (2321 square meters), including conference space. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Bolo's - This restaurant serves breakfast and lunch.
Lobby Bar - Onsite lobby lounge. Open daily.
Room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (USD 10.83 per night)
  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: USD 18.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant

Restaurants on site

  • Bolo's
  • Lobby Bar

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Outdoor pool
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Microwave on request
  • Outdoor pool
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 24,979 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • In a state park
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Accessible bathtub
  • Ceiling hoist
  • Grab bar in bathtub (91 centimetre high)
  • Lift (91 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Refrigerator on request
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 50.00
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 25.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per stay
  • Destination fee: USD 0.75 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 18.95 per person
  • Self parking fee: USD 10.83 per night
  • Pet fee: USD 50 per accommodation, per night
  • Service animals are exempt from fees
  • Early check-in fee: USD 50.00 (subject to availability)
  • Late check-out fee: USD 50.00 (subject to availability)
  • Rollaway bed fee: USD 25.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 6:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property

Property is also known as

Hotel Omni San Antonio
Omni Hotel Colonnade
Omni Hotel Colonnade San Antonio
Omni Hotel San Antonio Colonnade
Omni San Antonio
Omni San Antonio Colonnade
Omni San Antonio Hotel
Omni San Antonio Hotel Colonnade
San Antonio Colonnade
San Antonio Omni Colonnade Hotel
Omni Colonnade
The Westin Antonio Antonio
San Antonio Colonnade Hotel
The Westin San Antonio North Hotel
Omni San Antonio Hotel at the Colonnade
The Westin San Antonio North San Antonio
The Westin San Antonio North Hotel San Antonio

The Westin San Antonio North Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 617 out of 1003 reviews
Rating 8 - Good. 160 out of 1003 reviews
Rating 6 - Okay. 107 out of 1003 reviews
Rating 4 - Poor. 55 out of 1003 reviews
Rating 2 - Terrible. 64 out of 1003 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place
Stayed 1 night in Sep 2024

10/10 Excellent

Mary Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice & pleasant. Well be returning soon.
Stayed 2 nights in Jan 2025

4/10 Poor

Joan

Disliked: Cleanliness, property conditions & facilities
Heat malfunction and no consistent hot water for showering, fridge did not work, no microwave available as I thought were advertised…
Stayed 3 nights in Jan 2025

6/10 Okay

Jeremiah

Pool had to much chlorine and burnt me and my kids eyes
Stayed 2 nights in Jan 2025

10/10 Excellent

Tammie

Liked: Cleanliness, staff & service, property conditions & facilities
Great customer service.Restaurant staff also great customers service.
Stayed 2 nights in Jan 2025

10/10 Excellent

Kristin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We thought our room was beautiful .The beds were delightful. The view was famtastic and we could even keep an eye on our car from our room. We felt safe and well cared for. The Bolo’s breakfast was yasty and a nice convenience especially with our discounted vouchers. We would definitely stay here again
Stayed 2 nights in Jan 2025

10/10 Excellent

Niyazi

Travelled with family
Liked: Amenities
Every thing was very good and excellent
Stayed 2 nights in Jan 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The most amazing water pressure I’ve experienced at a hotel.
Stayed 1 night in Jan 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Nice
Stayed 3 nights in Jan 2025

10/10 Excellent

Rey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nice but beginning to be outdated as far as rooms go. We’ve stayed on the upper levels and the carpet was a little dirty but more worn than anything. Beds were very comfortable. Overall I would stay again but only one night.
Stayed 2 nights in Dec 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
All was great
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All was great
Stayed 1 night in Dec 2024

10/10 Excellent

Lindsey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, will say again.
Stayed 1 night in Dec 2024

10/10 Excellent

Penny

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Vilma

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe & quiet
Stayed 3 nights in Jan 2025

6/10 Okay

robert s

Liked: Cleanliness, amenities, property conditions & facilities
Called several times for room service with no answer.
Stayed 2 nights in Dec 2024

8/10 Good

RICKY MILO, Wethersfield

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean
Stayed 1 night in Jan 2025

10/10 Excellent

Marcus

Stayed 3 nights in Dec 2024

6/10 Okay

Adriana

Stayed 1 night in Jan 2025

6/10 Okay

Rickey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, nice pool area, the rooms are a little dated but comfy. Very nice staff.
Stayed 1 night in Dec 2024

2/10 Terrible

Juan

Disliked: Property conditions & facilities
No trash bags in trash cans in room. Took for ever to get toilet paper. Bathroom floors had hair pu—- hair. They charged us room service never ordered it. And no spoons for the ice cream machine. Never told us we had to use our room card in the elevator to go to our room. The windows were dirty and there were dirty tissues on the floor by the elevator and never picked up for five days. Never will go back DIRTY
Stayed 4 nights in Dec 2024

2/10 Terrible

Ramon

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
The hallway and room had a bad smell. The carpets were dirty the shower was dirty, the A/C barely worked. The bed was worn out and uncomfortable. The breakfast was terrible! The sidewalks are all uneven and the parking lot has lots of pot holes. Definitely recommend staying somewhere else!
Stayed 3 nights in Dec 2024

6/10 Okay

Carolyn

Liked: Staff & service, amenities
Staff was wonderful. Atmosphere is out dated in room. Layout in bathroom is tight.
Stayed 1 night in Dec 2024

10/10 Excellent

Edward

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024