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Pulse Pnt Stes At Fort Sam Hou

2.5 star property

Photo gallery for Pulse Pnt Stes At Fort Sam Hou

Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior
Full-sized fridge, microwave, coffee/tea maker
Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Pet-friendly
  • Laundry

Explore the area

Map
6900 N Interstate 35, San Antonio, TX, 78218
  • San Antonio Zoo and Aquarium
    ‪11 min drive‬
  • River Walk
    ‪11 min drive‬
  • Alamodome
    ‪12 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪13 min drive‬

Room options

View all photos for Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

Studio Suite, 1 King Bed, Accessible Bathtub, Non Smoking (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, Multiple Beds

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Mobility Accessible (Communications, Roll-In Shower)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds, Mobility Accessible (Communications, Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite

Combined shower/bathtub, free toiletries, hair dryer, towels

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

San Antonio

Located in San Antonio (Park Village), Pulse Pnt Stes At Fort Sam Hou is within a 15-minute drive of River Walk and Tower of the Americas. .This hotel is 9.3 mi (14.9 km) from Alamodome and 9.8 mi (15.8 km) from Market Square.

What's nearby

  • Brooke Army Medical Center - 6 min drive - 5.8 km
  • Frost Bank Center - 9 min drive - 10.2 km
  • San Antonio Zoo and Aquarium - 11 min drive - 9.8 km
  • River Walk - 11 min drive - 14.1 km
  • Alamodome - 12 min drive - 15.0 km

Getting around

  • San Antonio Station - 13 min drive
  • San Antonio International Airport (SAT) - 13 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Cracker Barrel - ‬11 min walk
  • ‪Las Palapas - ‬2 min drive
  • ‪Kim's Galbi - ‬19 min walk

About this property

Pulse Pnt Stes At Fort Sam Hou

Hotel with free breakfast, in the vicinity of River Walk
Pulse Pnt Stes At Fort Sam Hou offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned rooms featuring microwaves. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Outdoor pool
  • Playground

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities

Guest services

  • Housekeeping (weekly)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • Meeting room

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Handrails in stairways (91 centimetre high)
  • Lever door handles
  • Lift (122 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Pool hoist on site
  • Stair-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk (91 centimetre high)
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Full-sized refrigerator/freezer
  • Microwave

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Cleaning fee: USD 150 per accommodation, per week (varies based on length of stay)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and other events) are allowed on site
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Pulse Pnt Stes At Fort Sam Hou Hotel
Pulse Pnt Stes At Fort Sam Hou San Antonio
San Antonio Stay Point Suites Fort Sam Houston
Pulse Pnt Stes At Fort Sam Hou Hotel San Antonio
Independent (SPHC) Pulse Pnt Stes at Fort Sam Hou
SureStay Plus by Best Western San Antonio Fort Sam Houston

Pulse Pnt Stes At Fort Sam Hou Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 159 out of 498 reviews
Rating 8 - Good. 114 out of 498 reviews
Rating 6 - Okay. 84 out of 498 reviews
Rating 4 - Poor. 52 out of 498 reviews
Rating 2 - Terrible. 89 out of 498 reviews

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Erica

Liked: Staff & service
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The lady we checked in with on the first night was wonderful. My reservation was not showing up on their side and she was able to make it right and only charge us the deal we found online. The gentleman the next day was also very respectful but the lady on the third day was not the nicest. She kept acting like we didn’t have a room and asking us our room number which I understand to a point but we had already stayed two nights so there was no reason for it along with the attitude. I think we were just more taken aback because the services before were excellent. The room was clean and nicely set up but the toilet was clogged when we arrived and the bathroom faucet felt like it would fall off at any moment. The pool was well kept and the lobby areas were clean. Breakfast was not impressive but was in fact available. This is somewhere I would stay again if I needed to be in the area. It was child friendly and felt mostly secure.
Stayed 3 nights in Oct 2024

6/10 Okay

Robin

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Rooms were musky and furniture was old, comfy beds and AMAZING Staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Baudel

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nesesitan mas variedad en el almuerzo,mas shampoo y acondicionador en el baño,el baño no contaba con secador para el cabello. Personal atento y muy amable
Stayed 1 night in Sep 2024

6/10 Okay

CARLOS

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Okay place to stay. Rooms didn’t look like shown in pictures
Stayed 3 nights in Aug 2024

6/10 Okay

Monique

Travelled with family
I was okay!!!
Stayed 1 night in Aug 2024

6/10 Okay

Claudia

Travelled with family and small children
Liked: Staff & service
The room didn’t look like in the pictures in person.
Stayed 2 nights in Aug 2024

6/10 Okay

Hilda

Travelled with family
Liked: Cleanliness, room comfort
1 time Stay
The price tell you all. It is okay stay. Is an old building the carpet smells humid. The room are spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Jasmine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste your money
When I checked in the woman was FaceTiming and ignored me for a couple minutes, bad service but not a deal breaker. The room was SO dirty. One bed was missing sheets and I tried calling the front desk. No answer. Walk down and girl is still FaceTiming and ignoring the phone. I ask for sheets because we didn’t have them and then she starts questioning me and almost giving me a hard time for asking for some? TERRIBLE service. The photos are NOTHING like the property. It is dark, dingy, dirty, and now welcoming. Will never stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Devin

Stayed 2 nights in Jul 2024

8/10 Good

Inocencio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not comen
Stayed 1 night in Jul 2024

2/10 Terrible

Posha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were given was dirty. The bathtub was so dirty we were unable to take a shower. We had to sleep with the curtains open with a bright security light in our faces because we couldn’t close the curtains. It served its purpose for one nights sleep. But the pictures are deceiving. For what I paid for I expected a clean room and working curtains.
Stayed 1 night in Jul 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder night staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Great staff, ok hotel, room was hot
The hotel itself was ok. We were on the third floor and our AC was terrible. It never got below 75 degrees. We let the front staff know in the middle of the night when we could not sleep, and they offered a room change, but our children had just fallen asleep, so they offered us two fans for the room, which helped enough to rest. The front desk lady was extremely kind and helpful, and she even called me after our stay for refund me some of my money for our AC troubles. There were people with LOUD music at the pool all night our first night, so if the pool had hours, they were not enforced. Also, the second night there was a 60th birthday party being held in the breakfast room, which led to loud music that night as well.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosemary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 2 nights in Jul 2024

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for what we paid. It was a quick weekend trip so we didnt need any frills.
Stayed 2 nights in Jul 2024

2/10 Terrible

Yadira

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property was very dirty, we had pubic hair on the beds, duck tape to keep the curtains up, stains on the walls and pull out sofa had red stains on it. Worker offered us a 2nd room and its worse than the 1st room. When we pulled up we were met with 5 homeless/crackhead sitting outside of hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alisi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024