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San Antonio Stay Point Suites Fort Sam Houston

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for San Antonio Stay Point Suites Fort Sam Houston

Outdoor pool, open 10:00 AM to 10:00 PM, pool loungers
Full-sized fridge, microwave, coffee/tea maker
Desk, laptop workspace, blackout curtains, iron/ironing board
Desk, laptop workspace, blackout curtains, iron/ironing board
Exterior

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
    Pool
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry

Explore the area

Map
6900 N Interstate 35, San Antonio, TX, 78218
  • Morgan's Wonderland
    6 min drive
  • Brooke Army Medical Center
    7 min drive
  • San Antonio Botanical Gardens
    10 min drive
  • San Antonio, TX (SAT-San Antonio Intl.)
    14 min drive

Room options

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About the area

San Antonio

Located in San Antonio (Park Village), San Antonio Stay Point Suites Fort Sam Houston is within a 15-minute drive of River Walk and Tower of the Americas. .This hotel is 9.3 mi (14.9 km) from Market Square and 9.3 mi (14.9 km) from Alamodome.

What's nearby

  • Brooke Army Medical Center - 7 min drive - 5.8 km
  • Frost Bank Center - 9 min drive - 10.2 km
  • San Antonio Zoo and Aquarium - 11 min drive - 9.8 km
  • River Walk - 11 min drive - 14.0 km
  • Alamodome - 12 min drive - 15.0 km

Getting around

  • San Antonio Station - 13 min drive
  • San Antonio International Airport (SAT) - 14 min drive

Restaurants

  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Cracker Barrel - ‬11 min walk
  • ‪Las Palapas - ‬2 min drive
  • ‪Kim's Galbi - ‬19 min walk

About this property

San Antonio Stay Point Suites Fort Sam Houston

Hotel with free breakfast, in the vicinity of River Walk
San Antonio Stay Point Suites Fort Sam Houston offers 66 air-conditioned accommodations with coffee/tea makers and hair dryers. Cable television is provided. Full-sized refrigerators/freezers and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided weekly.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 66 air-conditioned rooms featuring microwaves. Wireless internet access (surcharge) keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include desks and coffee/tea makers, as well as phones with free local calls.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access and a banquet hall.
A complimentary continental breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, a 24-hour front desk, and multilingual staff. Free self parking is available onsite.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (USD 0 per stay)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM–9:00 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • Playground

Family friendly

  • Full-sized fridge
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Playground

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift

Guest services

  • 24-hour front desk
  • Housekeeping (weekly)
  • Laundry facilities
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 122
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 91
  • Lever door handles
  • Low-height plug sockets in bathroom
  • Pool hoist on site
  • Step-free path to entrance
  • Thin carpet in room
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Shower/bath combination
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 40-inch TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Desk
  • Desk chair
  • Free local calls
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 25.00

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 80 lbs per pet)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 150.00 per accommodation, per stay
  • Cleaning fee: USD 150 per accommodation, per week (varies based on length of stay)

We have included all charges provided to us by the property.

Optional extras

  • Fee for in-room wireless internet: USD 0 per stay (rates may vary)
  • Pet fee: USD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)
  • Late check-out fee: USD 25.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and other events) are allowed on site
Safety features at this property include a fire extinguisher, a first aid kit, and outdoor lighting

We should mention

The seasonal pool will be open from May to September
Pool access available from 10:00 AM to 10:00 PM
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

San Antonio Stay Point Suites Fort Sam Houston Hotel
San Antonio Stay Point Suites Fort Sam Houston San Antonio
SureStay Plus by Best Western San Antonio Fort Sam Houston
San Antonio Stay Point Suites Fort Sam Houston Hotel San Antonio

San Antonio Stay Point Suites Fort Sam Houston Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 158 out of 490 reviews" "
Rating 8 - Good. 113 out of 490 reviews" "
Rating 6 - Okay. 83 out of 490 reviews" "
Rating 4 - Poor. 50 out of 490 reviews" "
Rating 2 - Terrible. 86 out of 490 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Hilda

Travelled with family
Liked: Cleanliness, room comfort
1 time Stay
The price tell you all. It is okay stay. Is an old building the carpet smells humid. The room are spacious
Stayed 1 night in Aug 2024

10/10 Excellent

Gilberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Jasmine

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Jessica

Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Jerry

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay
Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Don’t waste your money
When I checked in the woman was FaceTiming and ignored me for a couple minutes, bad service but not a deal breaker. The room was SO dirty. One bed was missing sheets and I tried calling the front desk. No answer. Walk down and girl is still FaceTiming and ignoring the phone. I ask for sheets because we didn’t have them and then she starts questioning me and almost giving me a hard time for asking for some? TERRIBLE service. The photos are NOTHING like the property. It is dark, dingy, dirty, and now welcoming. Will never stay here again.
Stayed 2 nights in Jul 2024

6/10 Okay

Devin

Stayed 2 nights in Jul 2024

8/10 Good

Inocencio

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Not comen
Stayed 1 night in Jul 2024

2/10 Terrible

Posha

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The room we were given was dirty. The bathtub was so dirty we were unable to take a shower. We had to sleep with the curtains open with a bright security light in our faces because we couldn’t close the curtains. It served its purpose for one nights sleep. But the pictures are deceiving. For what I paid for I expected a clean room and working curtains.
Stayed 1 night in Jul 2024

10/10 Excellent

Yolanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonder night staff
Stayed 2 nights in Jul 2024

2/10 Terrible

Diego

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Great staff, ok hotel, room was hot
The hotel itself was ok. We were on the third floor and our AC was terrible. It never got below 75 degrees. We let the front staff know in the middle of the night when we could not sleep, and they offered a room change, but our children had just fallen asleep, so they offered us two fans for the room, which helped enough to rest. The front desk lady was extremely kind and helpful, and she even called me after our stay for refund me some of my money for our AC troubles. There were people with LOUD music at the pool all night our first night, so if the pool had hours, they were not enforced. Also, the second night there was a 60th birthday party being held in the breakfast room, which led to loud music that night as well.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rosemary

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 2 nights in Jul 2024

8/10 Good

Betty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay for what we paid. It was a quick weekend trip so we didnt need any frills.
Stayed 2 nights in Jul 2024

2/10 Terrible

Yadira

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
This property was very dirty, we had pubic hair on the beds, duck tape to keep the curtains up, stains on the walls and pull out sofa had red stains on it. Worker offered us a 2nd room and its worse than the 1st room. When we pulled up we were met with 5 homeless/crackhead sitting outside of hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Alisi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Luz

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Okk. Place stay for the price
Stayed 1 night in Jun 2024

2/10 Terrible

Debra

Travelled with family
Disliked: Amenities
Room window was broken, you could hear everything. The blinds were broken. The room smelled like dampness.
Stayed 1 night in Jul 2024

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was awsome
Stayed 3 nights in Jun 2024

6/10 Okay

Abel

Disliked: Property conditions & facilities
The property is located in a very shady area. Was approached by street beggars 3 times in my 3 night stay. The rooms themselves are about what you would expect at like a motel 6. Since we traveling with a little one it was not up to my standard. If it was just me and the hubs and only needing a place to lay my head, I'd be ok with it for the price but I had selected this hotel because of the full fridge and stove and microwave in the suite thinking we'd get groceries and eat there...we did not. the counters were gross and the sink looked like it had never been cleaned. The fridge had a smell and wasn't clean either. The sofabed had a "stinky foot smell". The breakfast spread was awful but free. If you are on a budget its OK, but if you have littles, I'd bring disinfectant. ONLY PLUS: Pool was on the side of the building that was nicely shaded,
Stayed 3 nights in Jun 2024

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Angelica

Stayed 4 nights in Jun 2024

2/10 Terrible

Christopher

Travelled with family, Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The floors in the room were very dirty. The first room that I got the door didn’t even lock you could just push the door open. The lighting was very horrible In the room as well. Over all very dissatisfied with my stay I will never stay there again. Sorry but true
Stayed 1 night in Jun 2024

6/10 Okay

Renee

Travelled with partner
Disliked: Property conditions & facilities
Old hotel. Needs some TLC. Pillows lumpy. Room was spacious and clean. Area did not look safe to walk around in. Would not stay here again
Stayed 3 nights in Jun 2024