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SureStay Plus Hotel By Best Western San Antonio North 281 N

2.5 star property

Photo gallery for SureStay Plus Hotel By Best Western San Antonio North 281 N

Property amenity
Exterior
Egyptian cotton sheets, down duvets, blackout curtains
Lobby
BBQ/picnic area

Reviews

6.8 out of 10

Popular amenities

  • Room service
  • Pool
  • Parking available
  • Housekeeping
  • Breakfast included
  • Gym

Explore the area

Map
11355 San Pedro Ave, San Antonio, TX, 78216
  • North Star Mall
    ‪4 min drive‬
  • McAllister Park
    ‪5 min drive‬
  • Alamo Quarry Market
    ‪6 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 King Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Egyptian cotton sheets, down duvets, blackout curtains

Standard Room, 1 King Bed, Accessible, Non Smoking

  • 11 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Red Roof Inn San Antonio - Airport

  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.0 out of 5, Very good, (1006)
The price is AU$110
for 1 room
includes taxes & fees
2 Mar - 3 Mar
Red Roof Inn San Antonio - Airport

About the area

San Antonio

With a stay at SureStay Plus Hotel By Best Western San Antonio North 281 N in San Antonio (Uptown), you'll be a 4-minute drive from North Star Mall and 8 minutes from San Antonio Zoo and Aquarium. .This hotel is 6.6 mi (10.7 km) from San Antonio River and 9.4 mi (15.2 km) from Alamo.

What's nearby

  • North Star Mall - 4 min drive
  • Alamo Quarry Market - 6 min drive
  • San Antonio Zoo and Aquarium - 8 min drive
  • USAA Corporate Office Headquarters - 12 min drive
  • Six Flags Fiesta Texas - 19 min drive

Getting around

  • San Antonio Station - 13 min drive
  • San Antonio International Airport (SAT) - 5 min drive

Restaurants

  • ‪McDonald's - ‬3 min drive
  • ‪Whataburger - ‬18 min walk
  • ‪San Antonio Coffee Roasters - ‬10 min walk
  • ‪Dairy Queen - ‬3 min drive
  • ‪Nicha's Mexican Restaurant - ‬2 min drive

About this property

SureStay Plus Hotel By Best Western San Antonio North 281 N

San Antonio hotel in Uptown with free breakfast and a health club
SureStay Plus Hotel By Best Western San Antonio North 281 N offers 61 air-conditioned accommodations with coffee/tea makers and complimentary weekday newspapers. Beds feature Egyptian cotton sheets and down comforters. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Televisions come with premium cable channels. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a health club.
Make yourself at home in one of the 61 air-conditioned rooms featuring refrigerators and microwaves. Your bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers.
Be sure to enjoy recreational amenities including a health club and an outdoor pool. Additional amenities at this hotel include complimentary wireless internet access, barbecue grills, and discounted use of a nearby fitness facility.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary buffet breakfast is served daily from 6 AM to 9 AM.
Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 6 AM and 9 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Motorhome/coach/lorry parking (free) on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 6 AM–9 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • Access to nearby health club
  • Health club
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities

Business services

  • 24-hour business centre

Outdoors

  • BBQ grill(s)

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Wheelchair-accessible (may have limits)

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Heating
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep-soaking bath
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges USD 2.50 for credit card payments
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: USD 15.0 per night
  • Credit card charges are subject to a surcharge of USD 2.50

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

This property does not have elevators
Pool access available from 10 AM to 9 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

SureStay Plus Hotel Best Western San Antonio Airport
SureStay Plus Best Western San Antonio Airport
Super 8 San Antonio Airport
Surestay Plus By Antonio 281 N
SureStay Plus Hotel by Best Western San Antonio Airport

SureStay Plus Hotel By Best Western San Antonio North 281 N Reviews

Reviews

6.8
Rating 10 - Excellent. 305 out of 1003 reviews
Rating 8 - Good. 241 out of 1003 reviews
Rating 6 - Okay. 171 out of 1003 reviews
Rating 4 - Poor. 115 out of 1003 reviews
Rating 2 - Terrible. 171 out of 1003 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Maricela

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Dirty room
Room was very dirty, and when I asked the housekeeper to sweep and mop my room she stated it was not her section. I had to go downstairs to see who was in charge of my room sections. Same girl I asked to help sweep my room was the same girl they sent to do it.
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Merri Leigh

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

4/10 Poor

Casey

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
The reviews for this place are way off. Amenities include: No Elevator(hope your bag isn't too heavy to carry upstairs), a pathetic continental breakfast that can only feed 10 people(everything was almost gone within the first 45 minutes and somehow oatmeal packets were from 2019), unidentified red substance on your chair, unidentified brown substance on the ceiling, hearing planes takeoff and land all night, a bed that squeaks everytime you move(yes, every time...), a broken door latch, and a deadbolt that doesnt align with the slot. $100 deposit they asked for, and gave back before even checking the room. Use cash for this if you stay here. The room was decently clean, a/c blew cold, and the bed was clean but not comfy like reviews said.
Stayed 1 night in Nov 2024

8/10 Good

Monique

Stayed 1 night in Oct 2024

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Que por lo menos hable alguien español
Stayed 3 nights in Oct 2024

8/10 Good

Fatima

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, not bad smells. Staff were kind and helpful. Price is great. No elevators though.
Stayed 1 night in Oct 2024

6/10 Okay

MARIA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
price and room were great. Just there was some sewer smell in the restroom
Stayed 1 night in Oct 2024

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
NA
Stayed 1 night in Oct 2024

4/10 Poor

Lucy

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Getaway
Our room smelled like urine. Front desk came to mop but it did not help the smell.
Stayed 1 night in Oct 2024

6/10 Okay

Kei

Business traveller
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Roaches and problems.
Dirty towels were in the room when we arrived. Lots of cockroaches everywhere. Refrigerator leaked.
Stayed 2 nights in Oct 2024

10/10 Excellent

gary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Rodrigo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It’s a very good deal considering the price. Clean room, clean bathroom, nice bed and a good breakfast included.
Stayed 1 night in Oct 2024

10/10 Excellent

Jimmy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

6/10 Okay

David

Business traveller, Travelled with partner, Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Breakfast was subpar
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Aug 2024

10/10 Excellent

Samuel

Liked: Cleanliness
Stayed 1 night in Sep 2024

4/10 Poor

Amanda

Travelled with family, Travelled with family and small children
It was super HOT on the hallways , the A/C on the room take like 3 hours to work properly it was super hot , atm isn’t working , card machine isn’t working , only cash .
Stayed 1 night in Sep 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

2/10 Terrible

Antonio

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worse hotel in San Antonio
Stayed 1 night in Aug 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Our stay was not great what hotel with 2 floors does not have an elevator 😐. I was so noisy, kids crying at 3am everytime we moved in our bed it popped loud like metal bending. Oh and when got to the hotel we saw a guy and a girl grinding on each other outside the pool. I could not tell if they where a couple or she was a hooker. 😡 we stayed due to a crying tired toddler and even he couldnt sleep. Oh breakfast was none existent it was 8 am and only cereal and oatmeal was available with no milk. Never again don't waist your money.
Stayed 1 night in Aug 2024

10/10 Excellent

Heather

Stayed 6 nights in Aug 2024

2/10 Terrible

Avery

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Ed

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Pretty simple. I had an issue and it got taken care.
Stayed 1 night in Aug 2024

10/10 Excellent

Rosa belle

Stayed 2 nights in Aug 2024