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Tru by Hilton San Antonio Lackland Sea World

2.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Tru by Hilton San Antonio Lackland Sea World

Exterior
Exterior
Business centre
Lobby
Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Pet-friendly
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
9911 Ingram Road Suite A, San Antonio, TX, 78245
  • Hill Country Golf Club
    ‪6 min drive‬
  • Ingram Park Mall
    ‪7 min drive‬
  • San Antonio SeaWorld
    ‪8 min drive‬
  • San Antonio, TX (SAT-San Antonio Intl.)
    ‪25 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

Room, 1 King Bed, Accessible (Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

Room, 2 Queen Beds, Accessible, Bathtub (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

Pool
Pet-friendly
Parking included
Free WiFi
4.4 out of 5, Excellent, (1006)
The price is AU$200
for 1 room
includes taxes & fees
13 Feb - 14 Feb
Hampton Inn & Suites San Antonio Lackland AFB SeaWorld

About the area

San Antonio

With a stay at Tru by Hilton San Antonio Lackland Sea World in San Antonio (Far West Side), you'll be within a 15-minute drive of Lackland Air Force Base and San Antonio River. .This hotel is 13.2 mi (21.3 km) from River Walk and 13.6 mi (21.8 km) from Henry B. González Convention Center.

What's nearby

  • Ingram Park Mall - 7 min drive
  • San Antonio SeaWorld - 8 min drive
  • Lackland Air Force Base Visitor Center - 9 min drive
  • Aquatica San Antonio Waterpark - 11 min drive
  • Lackland Air Force Base - 13 min drive

Getting around

  • San Antonio Station - 17 min drive
  • San Antonio International Airport (SAT) - 25 min drive

Restaurants

  • ‪Raising Cane's Chicken Fingers - ‬15 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Whataburger - ‬15 min walk
  • ‪Panera Bread - ‬10 min walk
  • ‪Burger Boy - ‬16 min walk

About this property

Tru by Hilton San Antonio Lackland Sea World

San Antonio hotel in Far West Side with free breakfast and a 24-hour fitness center
Tru by Hilton San Antonio Lackland Sea World offers 73 air-conditioned accommodations with hair dryers and irons/ironing boards. Flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This San Antonio hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Make yourself at home in one of the 73 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and irons/ironing boards.
Enjoy recreational amenities such as an indoor pool and a 24-hour fitness center. Additional amenities at this hotel include complimentary wireless internet access and barbecue grills.
A complimentary on-the-go breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, a business center, and dry cleaning/laundry services. Free self parking is available onsite.
A complimentary on-the-go breakfast is served each morning between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 7:00 AM–10:00 AM
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Indoor pool

Family friendly

  • High chair
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • Lift
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff

Business services

  • Business centre

Outdoors

  • BBQ grill(s)
  • Firepit
  • Outdoor furniture

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchair-accessible (may have limits)

More

  • Shared microwave
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV
  • Premium channels

Food and drink

  • Fridge

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru by Hilton San Antonio Lackland Sea World Hotel
Tru by Hilton San Antonio Lackland Sea World San Antonio
Tru by Hilton San Antonio Lackland Sea World Hotel San Antonio

Tru by Hilton San Antonio Lackland Sea World Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 613 out of 1000 reviews" "
Rating 8 - Good. 202 out of 1000 reviews" "
Rating 6 - Okay. 77 out of 1000 reviews" "
Rating 4 - Poor. 49 out of 1000 reviews" "
Rating 2 - Terrible. 59 out of 1000 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Audelina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean, staff are very nice.
Stayed 2 nights in Oct 2024

10/10 Excellent

Felipe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed everything.
Stayed 2 nights in Oct 2024

10/10 Excellent

Dena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

8/10 Good

Teresa

Liked: Cleanliness
Property/room was clean and safe. Staff was friendly enough. The area was not scenic but was rather convenient.
Stayed 5 nights in Oct 2024

10/10 Excellent

Marisela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Placido

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very reliable. Sleep in comfort. Good breakfast.
We always look for Tru when ever possible. Very clean hotels. Great night sleep. And breakfast is always good.
Stayed 1 night in Oct 2024

10/10 Excellent

Glorimar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Almetria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 3 nights in Oct 2024

8/10 Good

Antonio Uribe

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
Awesome
Stayed 3 nights in Oct 2024

8/10 Good

Antonio Uribe

Business traveller
Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Juanita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing and the staff was fabulous. I felt very safe as I was traveling alone. Will definitely stay there again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Adrian

Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Stayed 1 night in Aug 2024

10/10 Excellent

TYCIA YB

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast however I wish it was a little more vegetarian friendly.
Stayed 5 nights in Aug 2024

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Courtney

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk people were great even refunded us when we left early due to a break in, rooms were clean, breakfast was okay, my truck did get broken into during our stay. We understand this is not necessary the hotels fault but people should be made aware. We will not be staying again due to this.
Stayed 3 nights in Oct 2024

8/10 Good

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great customer service, definitely will return
We had a 4 day, 3 night vacation and really enjoyed the our stay overall. The room was smaller in person than the way it appears in the photo and there's absolutely not one piece of storage! They have a sign suggesting that we use the 3 hooks on the wall and under the bed, although the bed is a platform. (So if you like to unpack during a stay it's impossible). More importantly, the service was a 10/5! Everyone was amazing, but Rickey definitely stood out! He remembered our names, took initiative over any issue I had, and made our stay so pleasant. I really wish I could take him on all of our trips. I did see someone else comment & it's true, they will not service your room until you specifically ask them to. I had to go "borrow" a broom, bring my dirty towels, and get new ones from the nice young lady cleaning rooms people checked out of. Other than that, I'd definitely return again.
Stayed 3 nights in Oct 2024

2/10 Terrible

Harold

Disliked: Cleanliness, staff & service, room comfort
Will never stay there again. Old man at the front took about 45 minutes to check us in because he couldnt work the computer. Shower had no water pressure. Bed was extremely uncomfortable that i would rather sleep on the floor.
Stayed 3 nights in Oct 2024

2/10 Terrible

Sam

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed bugs! And breakfast….
Bed bugs. My first experience of this (thankfully) I’m covered around my chest/neck. Reported to front desk who pretty much scowled at me. A guy turned up later on with fresh pillows at our request who gave the same scowl. Woke up one morning with the pillow covered in brown rusty spots….thats their excrement. Great. And now I’m covered in bites. They did not care whatsoever Note to anyone with a food allergy at breakfast. No one was able to answer my question about what the food did or did not contain. Completely unable to tell me
Stayed 3 nights in Oct 2024

10/10 Excellent

Jose

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
People here are chill from my experience. Not like other places. That are supper strict and hassle about everything.
Stayed 4 nights in Oct 2024

4/10 Poor

Zachary

Disliked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

VERONICA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay overall
Stayed 2 nights in Oct 2024

8/10 Good

Brian

Stayed 1 night in Oct 2024

10/10 Excellent

juma

Stayed 2 nights in Sep 2024