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Hotel Cristal

4.0 star property

Photo gallery for Hotel Cristal

Indoor pool, outdoor pool, pool loungers
Bar (on property)
Couples treatment room(s), sauna, hot tub, steam room
Standard Double Room
Property entrance

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Spa
  • Room service
  • 24/7 front desk

Explore the area

Map
Mitre 355, San Carlos de Bariloche, Rio Negro, 8400
  • Cathedral of Our Lady of Nahuel Huapi
    ‪4 min walk‬
  • Civic Center Bariloche
    ‪5 min walk‬
  • Museum of Patagonia
    ‪5 min walk‬
  • Bariloche (BRC-Teniente Luis Candelaria Intl.)
    ‪19 min drive‬

Room options

View all photos for Standard Double Room

Standard Double Room

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 2 Large Twin Beds OR 1 Queen Bed

View all photos for Superior Room

Superior Room

Superior Room

  • 22 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Twin Trundle Bed OR 3 Twin Beds

View all photos for Suite

Suite

Suite

  • 25 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Trundle Beds

Similar properties

Indoor pool

NH Edelweiss Bariloche

  • Pool
  • Pet-friendly
  • Free WiFi
  • Restaurant
4.2 out of 5, Very good, (484)
The price is AU$268
for 1 room
includes taxes & fees
5 Mar - 6 Mar
NH Edelweiss Bariloche

About the area

San Carlos de Bariloche

Hotel Cristal is in the heart of San Carlos de Bariloche, within a 5-minute walk of Cathedral of Our Lady of Nahuel Huapi and Civic Center Bariloche. .This family-friendly hotel is 11.8 mi (18.9 km) from Catedral Alta Patagonia and 0.3 mi (0.4 km) from Museum of Patagonia.

What's nearby

  • Cathedral of Our Lady of Nahuel Huapi - 4 min walk
  • Civic Center Bariloche - 5 min walk
  • Bariloche Casino - 13 min walk
  • National Park Nahuel Huapi - 15 min walk
  • Piedras Blancas Lookout - 18 min drive

Getting around

  • Bariloche Station - 4 min drive
  • Bariloche (BRC-Teniente Luis Candelaria Intl.) - 19 min drive

Restaurants

  • ‪Lingüini - ‬1 min walk
  • ‪McDonald's - ‬3 min walk
  • ‪La Marmite - ‬1 min walk
  • ‪Familia Weiss - ‬2 min walk
  • ‪Del Turista Chocolates - ‬2 min walk

About this property

Hotel Cristal

Family-friendly San Carlos de Bariloche hotel in Downtown Bariloche with a full-service spa
Hotel Cristal offers 54 accommodations with minibars and safes. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with cable channels. Bathrooms include shower/tub combinations with rainfall showerheads, bathrobes, bidets, and complimentary toiletries.

This San Carlos de Bariloche hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and portable fans. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a health club and a sauna.
Calma has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, facials, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a hot tub, a steam room, and Turkish bath/hammam.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

Make yourself at home in one of the 54 individually furnished guestrooms, featuring refrigerators and minibars. Your bed comes with down comforters and premium bedding. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature rainfall showerheads and complimentary toiletries.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an outdoor pool, and an indoor pool. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting.
Satisfy your appetite for lunch or brunch at La Cascada, a restaurant which specializes in international cuisine, or stay in and take advantage of the room service (during limited hours). Unwind at the end of the day with a drink at the bar/lounge or the poolside bar.
Featured amenities include complimentary wired internet access, a 24-hour business center, and complimentary newspapers in the lobby. Event facilities at this hotel consist of a conference center and a meeting room.
La Cascada - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and light fare. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Wheelchair-accessible parking available

Food and drink

  • 1 restaurant
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • La Cascada
  • Les Amis

Things to do

  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting services
  • Children's pool
  • Free cots/infant beds
  • Indoor pool
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • A meeting room

Outdoors

  • Pool sunloungers

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Massage - hot stone
  • Massage - sports
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking

More

  • Fireplace in reception
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating
  • Hypo-allergenic bedding
  • Portable fan
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bath combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels

Food and drink

  • Minibar
  • Fridge

More

  • Desk
  • Individually furnished
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Argentina value-added tax (21%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (21%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 12 years old are not allowed in the spa without adult supervision

Property is also known as

Cristal Bariloche
Hotel Cristal Bariloche
Hotel Cristal Hotel
Hotel Cristal San Carlos de Bariloche
Hotel Cristal Hotel San Carlos de Bariloche

Hotel Cristal Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 170 out of 368 reviews
Rating 8 - Good. 129 out of 368 reviews
Rating 6 - Okay. 43 out of 368 reviews
Rating 4 - Poor. 19 out of 368 reviews
Rating 2 - Terrible. 7 out of 368 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Danny, Miami Gardens

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to stay, such a great experience
Stayed 3 nights in Sep 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in central Bariloche
Central hotel on a central street close to everything and about 20mins from the airport. Room and bathroom are very spacious and clean. Hotel offers limited food in the restaurant and for room service - very friendly and helpful staff. Helped me book tours and the tour company is a few doors down.
Stayed 2 nights in Oct 2024

10/10 Excellent

Pedro

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I would change was the smoke smell from the fire pit in the lobby. Maybe have a better extracter for the smoke.
Stayed 2 nights in Jul 2024

8/10 Good

Adam

Liked: Cleanliness, staff & service, property conditions & facilities
No AC fyi even though somewhere it says that online
Stayed 1 night in Feb 2024

10/10 Excellent

Bernard, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Situated in the core of the city where shopping, restaurants and tourist venues are. Very friendly staff.
Stayed 2 nights in Feb 2024

4/10 Poor

Andrea

Disliked: Cleanliness, amenities, property conditions & facilities
This property is really in need of an update. You pay a "four star hotel" tax because the place has a restaurant and a pool. Then you go up one floor to the rooms and it's like you've gone back in time by 30 years. Filthy carpeting in the hallways, ripped up flooring in the rooms, no A/C, furniture straight from 1992. I couldn't leave my window open on a 90 degree day because I was on the 1st floor and people could just hop right in. The staff ignores you until you speak to them. And if you booked it because it said "parking" in the filter, they don't have any parking. You can unload your bags in the street out front. Other than that, the location is great!
Stayed 2 nights in Jan 2024

8/10 Good

Shujie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location.
Stayed 1 night in Dec 2023

2/10 Terrible

Patricia

Don’t stay here
Awful! Extremely poor internet, lumpy beds, run down, old old equipment in gym. The only positive thing about this hotel is that the breakfast was good. Lots of street noise and and horrible views. Very overpriced for this place .
Stayed 4 nights in Jan 2024

4/10 Poor

Gustavo

Stayed 3 nights in Jan 2024

8/10 Good

Rodrigo

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Justin

Stayed 1 night in Jan 2024

6/10 Okay

Ester

Stayed 4 nights in Dec 2023

8/10 Good

Nidia del Milagro

Liked: Amenities
Stayed 4 nights in Dec 2023

10/10 Excellent

Philip

Stayed 1 night in Nov 2023

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel with Large Rooms
I liked the big rooms with large bathrooms at this hotel. Good location in downtown area with easy walking to restaurants. Minor issue was the rooms didn't have individual controls for the room temperature.
Stayed 2 nights in Oct 2023

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Right in the center of town, thus very easy to get around. Restaurants, shopping at your doorstep. Hotel is clean and comfortable and complimentary breakfast is a nice extra.
Stayed 3 nights in Nov 2023

8/10 Good

Alfonso

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lo mejor del hotel es la pileta y spa, muy agradables.
Stayed 5 nights in Oct 2023

8/10 Good

Todd

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was fine except for the WiFi, which was so slow and disconnected so frequently that it was unusable. I couldn’t figure out how to turn down the heat. It was too warm for me and I had to sleep with the window open. I wasn’t the only room with the window swung wide open.
Stayed 4 nights in Oct 2023

10/10 Excellent

Don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Maria the manager helped me by moving me to a room with good Wi-Fi reception and less noise. It was terrific. I enjoyed the breakfast buffet. The spa and pool were really nice. I got a very good massage at a reasonable cost.
Stayed 10 nights in Jan 2023

6/10 Okay

Jillian

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Spacious room in a very centeral location. Very nice and helpful staff. Property is old and run down. No A/C in room.
Stayed 3 nights in Jan 2023

4/10 Poor

Karen

Stayed 1 night in Jan 2023

4/10 Poor

victor

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
noneThis property was not very clean.

8/10 Good

Kit

Liked: Cleanliness, staff & service
Good location
Centrally located in Bariloche. The staff are kind and accommodating.
Stayed 1 night in Dec 2022

8/10 Good

REINHARD

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice staff!

2/10 Terrible

Sebastian

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A lot of charges are not include in the final amount paid. We had to leave and go stay at another hotel.
Stayed 4 nights in Jul 2022